Senior Catering Sales Executive

3 days ago

Bloomington, United States Marriott International Full time
Job Number
Job Category Sales & Marketing
Location JW Marriott Minneapolis Mall of America, 2141 Lindau Lane, Bloomington, Minnesota, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY
Handles more complex social and local corporate catering opportunities that are above sales office parameters (e.g.,, 150 covers). Provides day to day supervision to catering sales associates that are on-property.

Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery.

Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.

Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.


CANDIDATE PROFILE

Education and Experience

Required:

  • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Preferred:

  • 2 years of catering sales experience.

CORE WORK ACTIVITIES

Managing Sales Activities

  • Manages the sales efforts for the property including local corporate and social catering.
  • Responds to incoming catering opportunities for the property.
  • Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals.
  • Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.
  • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the property based on market conditions and property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
  • Designs, develops and sells creative catered events.
  • Maximizes revenue by up-selling packages and creative food and beverage.
  • Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
  • Develops menus that drive sales.
  • Assists with selling, implementation and follow-through of catering promotions.
  • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
  • Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
  • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
  • Handles more complex social and local corporate catering opportunities that are above sales office parameters (e.g., 150 covers).
  • Provides day to day supervision to catering sales associates that are on-property.
  • Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
  • Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.

  • Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

  • Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

  • Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales,Enterprise Sales Team (EST)) to establish coordinated sales efforts that are complementary and not duplicative.
  • Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
  • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
  • Develops a close working relationship with operations to execute strategies at the property level.
The hourly pay range for this position is $32.21 to $40.87.

Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting.

Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you're happy, our guests will be happy.

JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.

Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Senior Catering Sales Executive

    3 days ago

    Bloomington, United States Marriott International Full time

    Job Number 24110116Job Category Sales & MarketingLocation JW Marriott Minneapolis Mall of America, 2141 Lindau Lane, Bloomington, Minnesota, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Handles more complex social and local corporate catering opportunities that are above sales office...

  • Catering Cook

    2 weeks ago

    Bloomington, United States D N C Catering Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationJob SummaryWe are seeking a Catering Cook to join the team at our busy catering business. In this position, you will be responsible for using high-quality ingredients to prepare delicious meals for our customers. The ideal candidate is experienced, creative, and committed...

  • Catering Cook

    3 weeks ago

    Bloomington, United States D N C Catering Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationJob SummaryWe are seeking a Catering Cook to join the team at our busy catering business. In this position, you will be responsible for using high-quality ingredients to prepare delicious meals for our customers. The ideal candidate is experienced, creative, and committed...

  • Catering Cook

    2 weeks ago

    Bloomington, United States D N C Catering Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationJob SummaryWe are seeking a Catering Cook to join the team at our busy catering business. In this position, you will be responsible for using high-quality ingredients to prepare delicious meals for our customers. The ideal candidate is experienced, creative, and committed...

  • Catering Sales Manager

    4 weeks ago

    Bloomington, United States Hilton Hotel Bloomington Full time

    Description Do you enjoy putting a smile on people's faces and creating memories that will last a lifetime? At the Hilton Minneapolis/Bloomington located in the heart of 494 & France Avenue, you will have the opportunity for a rewarding career working with hospitality professionals who together to make the hotel one of the top ranked Hiltons in North...

  • Catering Sales Manager

    1 month ago

    Bloomington, United States Hilton Hotel Bloomington Full time

    Description Do you enjoy putting a smile on people's faces and creating memories that will last a lifetime? At the Hilton Minneapolis/Bloomington located in the heart of 494 & France Avenue, you will have the opportunity for a rewarding career working with hospitality professionals who together to make the hotel one of the top ranked Hiltons in North...

  • Senior Sales Executive

    1 month ago

    Bloomington, United States Daugherty Business Solutions Full time

    Title Senior Sales Executive - Twin Cities, MN Overview Daugherty Business Solutions is a technology consulting company focused on leading transformational and go-to-market solutions for our Fortune 500 clients. We're a vibrant culture of visionary thinkers and doers, all dedicated to helping our clients' business thrive. We know technology inside and out,...

  • Senior Sales Executive

    4 weeks ago

    Bloomington, United States Daugherty Business Solutions Full time

    Title Senior Sales Executive - Twin Cities, MN Overview Daugherty Business Solutions is a technology consulting company focused on leading transformational and go-to-market solutions for our Fortune 500 clients. We're a vibrant culture of visionary thinkers and doers, all dedicated to helping our clients' business thrive. We know technology inside and out,...

  • Catering Staff

    2 months ago

    Bloomington, United States Jimmy John's Full time

    **The Main Responsibilities of Catering Staff:** + Planning and consulting with customers about their orders + Preparing food for various events + Transporting food to and from various event locations **Catering Staff Job Description:** The ideal applicant should be outgoing, organized and energetic. The CM implements our marketing strategy by building...

  • Catering Staff

    4 weeks ago

    Bloomington, United States Jimmy John's Full time

    **The Main Responsibilities of Catering Staff:** + Planning and consulting with customers about their orders + Preparing food for various events + Transporting food to and from various event locations **Catering Staff Job Description:** The ideal applicant should be outgoing, organized and energetic. The CM implements our marketing strategy by building...

  • Senior Sales Executive

    1 month ago

    Bloomington, United States Daugherty Business Solutions Full time

    Title Senior Sales Executive - Twin Cities, MN Overview Daugherty Business Solutions is a technology consulting company focused on leading transformational and go-to-market solutions for our Fortune 500 clients. We're a vibrant culture of visionary thinkers and doers, all dedicated to helping our clients' business thrive. We know technology inside and out,...

  • Senior Sales Executive

    4 weeks ago

    Bloomington, United States Daugherty Business Solutions Full time

    Title Senior Sales Executive - Twin Cities, MN Overview Daugherty Business Solutions is a technology consulting company focused on leading transformational and go-to-market solutions for our Fortune 500 clients. We're a vibrant culture of visionary thinkers and doers, all dedicated to helping our clients' business thrive. We know technology inside and out,...

  • Executive Director

    1 month ago

    Bloomington, United States Five Star Senior Living Full time

    Work With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities...

  • Executive Director

    4 weeks ago

    Bloomington, United States Five Star Senior Living Full time

    Work With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities...

  • Catering Staff

    1 week ago

    Bloomington, Indiana, United States Jimmy John's Gourmet Sandwiches Full time

    The Main Responsibilities of Catering Staff: Planning and consulting with customers about their orders Preparing food for various events Transporting food to and from various event locationsCatering Staff Job Description:The ideal applicant should be outgoing, organized and energetic. The CM implements our marketing strategy by building relationships with...

  • Sales Executive

    1 week ago

    Bloomington, Indiana, United States Xerox Full time

    Sales ExecutiveGeneral InformationPress space or enter keys to toggle section visibilityCityMonroe, ToledoState/ProvinceOhioCountryUnited StatesDepartmentSalesDateWednesday, May 22, 2024Working timeFull-timeRef# Job LevelIndividual ContributorJob TypeExperiencedJob FieldSalesSeniority LevelAssociateCurrencyUSD - United States - USAnnual Base Salary...

  • sr catering supervisor

    1 week ago

    Bloomington, Illinois, United States Compass Group USA Full time

    SR CATERING SUPERVISORClick Here to Apply OnlineJob Description Eurest We are hiring immediately for an SR CATERING SUPERVISOR positionLocation:State Farm, 1 State Farm Plaza, Bloomington, IL Note: online applications accepted onlySchedule:Full Time; Monday through Friday 5:30am-2:30pm, some days differ with business needsOccasional weekendsDetails:Office...

  • Sales Coordinator

    2 months ago

    Bloomington, United States Hilton Garden Inn Minneapolis Airport Mall of America Full time

    What’s in it for you… Insurance enrollment available from DAY 1! Paid time off available from DAY 1! Holiday pay available from DAY 1! 401(k) enrollment after 30 days! Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! The impact you’ll make…The Sales Coordinator is responsible for assisting...

  • Sales Coordinator

    3 weeks ago

    Bloomington, United States Hilton Garden Inn Minneapolis Airport Mall of America Full time

    What’s in it for you… Insurance enrollment available from DAY 1! Paid time off available from DAY 1! Holiday pay available from DAY 1! 401(k) enrollment after 30 days! Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! The impact you’ll make…The Sales Coordinator is responsible for assisting...

  • Sales Coordinator

    4 weeks ago

    Bloomington, United States Hilton Garden Inn Minneapolis Airport Mall of America Full time

    What's in it for you...Insurance enrollment available from DAY 1Paid time off available from DAY 1Holiday pay available from DAY 1401(k) enrollment after 30 daysHotel and travel discounts at worldwide destinationsProfessional development and promotion opportunitiesThe impact you'll make... The Sales Coordinator is responsible for assisting the sales...