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Customer Care Specialist
3 months ago
Looking for a career in customer service? Please apply to learn more about an exciting, rapidly growing company, that offers tons of training and growth opportunities for the individuals that they hire
Job description includes but isn't limited to:
-Act as a customer care specialist, speaking with customers via phone and email to help uncover their concerns and resolve their issues
-The customer care team works closely with various customers and departments to resolve issues
Make outbound calls to customers to follow up and ensure they are taken care of
Deal with upset customers, possibly irate customers
Must have skills required:
Bachelors Degree
6+ months of work experience
Basic computer skills
Customer Service experience
Excellent phone etiquette and organizational skills
Logistics:
-Monday-Friday 8am-5pm
-Onsite, Assessable by the Metra train
About Aston Carter:Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.