Current jobs related to Front Desk Agent - Danville, Virginia - The Holbrook Hotel

  • Front Desk Representative

    3 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Caesars Entertainment. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Guest...

  • Hotel Front Desk Supervisor

    4 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Caesars Entertainment. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk agents.Key ResponsibilitiesSupervise and train...

  • Hotel Front Desk Manager

    1 week ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job SummaryAs a Hotel Front Desk Supervisor, you will be responsible for leading a team of front desk agents to ensure exceptional guest service and a seamless check-in and check-out experience. You will train, motivate, and evaluate staff to ensure they have the necessary guidance and resources to accomplish established job requirements.Key...

  • Front Desk Representative

    4 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Caesars Entertainment. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key ResponsibilitiesProcess check-in...

  • Hotel Front Desk Manager

    2 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Hotel Front Desk SupervisorAs a Hotel Front Desk Supervisor with Caesars Entertainment, you will play a key role in ensuring the highest level of guest satisfaction and service excellence in our hotel operations.Key Responsibilities:Train, motivate, and evaluate staff to ensure they receive adequate guidance and resources to accomplish established...

  • Hotel Front Desk Team Lead

    4 days ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Summary:The Hotel Front Desk Supervisor is responsible for leading the front desk team to ensure exceptional guest service and seamless check-in/check-out processes. This role requires strong leadership and communication skills to motivate and train staff, as well as the ability to handle complex guest service situations.Key Responsibilities:Train,...

  • Front Desk Supervisor

    3 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Caesars Entertainment. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front office operations, and leading a team of front desk staff.Key Responsibilities:Front Office Operations: Manage...

  • Front Desk Operations Manager

    2 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Caesars Entertainment. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesGuest Service: Provide exceptional guest...

  • Front Desk Operations Manager

    2 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Caesars Entertainment. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring a seamless guest experience.Key Responsibilities:Front Office Operations:...

  • Front Desk Operations Manager

    4 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Caesars Entertainment. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring a seamless guest experience.Key Responsibilities:Front Office Operations:...

  • Front Desk Operations Manager

    2 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Night Audit Supervisor to join our team at Caesars Entertainment. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the accuracy of financial transactions.Key ResponsibilitiesProvide...

  • Front Desk Night Audit Supervisor

    4 days ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job SummaryWe are seeking a highly skilled Front Desk Night Audit Supervisor to join our team at Caesars Entertainment. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the accuracy of financial transactions.Key ResponsibilitiesCustomer Service: Provide...

  • Front Desk Night Audit Supervisor

    4 weeks ago

    Danville, Virginia, United States Caesars Entertainment Corporation Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Night Audit Supervisor to join our team at Caesars Entertainment Corporation. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the accuracy of financial transactions.Key...

  • Front Desk Coordinator

    4 days ago

    Danville, Virginia, United States Medical Facilities of America Full time

    Job Summary:Riverside Health & Rehabilitation Center, a 180-bed skilled rehabilitation facility, is seeking a highly skilled Front Desk Coordinator to join their team. As a key member of the administrative staff, this individual will be responsible for providing exceptional customer service to visitors, patients, and staff members.Key Responsibilities:Greets...

  • Front Desk Associate

    4 weeks ago

    Danville, Virginia, United States Brookdale Diablo Lodge Full time

    OverviewBrookdale Diablo Lodge is proud to be recognized as one of America's Greatest Workplaces for Diversity by Newsweek in 2024.Work-Life BalanceWe offer flexible scheduling to ensure our team members can balance their work and personal life.Perks and BenefitsOur team members enjoy a range of benefits, including:Tuition ReimbursementPet InsuranceAdoption...

  • Overnight Operations Specialist

    2 weeks ago

    Danville, Virginia, United States Planet Fitness Full time

    Job SummaryThe Overnight Closer will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesCustomer Service: Greet members, prospective members, and guests, providing a superior...

  • Night Auditor

    2 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Night AuditorJoin Caesars Entertainment as a Night Auditor and take on a challenging role that requires attention to detail, strong communication skills, and the ability to work independently.Key Responsibilities:Customer Service: Provide exceptional service to guests, respond to their needs, and resolve any issues that may arise.Audit and...

  • Night Auditor

    2 weeks ago

    Danville, Virginia, United States Caesars Entertainment Full time

    Job Title: Night AuditorAs a Night Auditor at Caesars Entertainment, you will play a critical role in ensuring the accuracy and integrity of our financial records. This position requires a high level of attention to detail, strong analytical skills, and excellent communication abilities.Key Responsibilities:Conduct thorough audits of financial transactions...

  • Dental Office Assistant Position

    2 weeks ago

    Danville, Virginia, United States Heartland Dental and Supported Offices Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Assistant to join our team at Danville Family Dental Care. As a Business Assistant, you will play a vital role in supporting the front office and ensuring seamless patient care.Key ResponsibilitiesGreet and welcome patients, creating a positive first impression of our teamManage...

  • Workstation Support Specialist

    4 weeks ago

    Danville, Virginia, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Workstation Analyst to join our team. As a Workstation Analyst, you will be responsible for providing excellent customer service to users, ensuring that all PCs and peripheral devices in your assigned area are functioning properly, and working closely with desktop services and applications analysts to resolve issues.Key...

Front Desk Agent

4 months ago

Danville, Virginia, United States The Holbrook Hotel Full time
Join the Holbrook Hotel Team as a Front Desk AgentAre you an energetic and friendly person who loves to smile and make others smile? Do you enjoy creating memorable experiences for guests? If so, we want you to be the face of Holbrook as a Front Desk AgentJob OverviewAs a Front Desk Agent at The Holbrook Hotel, you'll be at the heart of our guest experience, handling the guest registration process, communicating hotel services and promotions, and creating a welcoming environment. This role offers plenty of opportunities for casual conversations and making a direct impact on our guests' stay. You'll also process payments and respond to guest inquiries, ensuring every interaction is positive and professional.Essential Functions
  • Greet Guests with a Smile: Always treat guests with courtesy and respect in a variety of situations.
  • Handle Check-ins and Check-outs: Confidently and professionally manage the check-in and check-out process.
  • Anticipate and Respond: Quickly anticipate guests' needs, respond promptly, and acknowledge all guests, no matter how busy or what time of day it is.
  • Follow Up: Call back and follow up with guests on any requests to ensure satisfaction.
  • Manage Arrivals: Review arrivals, note special requests, and communicate with housekeeping
  • Stay Organized: Complete all items on shift checklists and ensure proper credit card procedures are followed based on PCI compliance guidelines.
  • Communicate Clearly: Inform guests about hotel services, amenities, packages, promotions, etc.
  • Maintain Guest Profiles: Input, update, and maintain guest profiles and histories.
  • Be Flexible: Assist with job responsibilities of other front office positions as needed.
  • Accurately Relay Messages: Take, record, and relay messages accurately, completely, and legibly.
  • Provide Concierge Service: Offer knowledgeable recommendations on local restaurants, special events, city attractions, and guest amenities.
Qualifications
  • Experience: Previous hotel experience preferred but not required.
  • Reliability: Punctuality and regular, reliable attendance are a must.
  • Interpersonal Skills: Ability to work well with co-workers and the public.
  • Attention to Detail: Perform duties with attention to detail, speed, accuracy, and courtesy.
  • Problem-Solving: Effectively deal with practical problems and a variety of variables.
  • Customer Service: Handle internal and external customers with patience, tact, and diplomacy.
  • Work Under Pressure: Thrive in a fast-paced environment with multiple tasks.
  • Flexible Schedule: Availability to work AM, PM, Overnight, Weekends, and Holidays.
Why The Holbrook?At The Holbrook Hotel, we value our team members and believe in creating a positive and supportive work environment. You'll be part of a dynamic team that values your contributions and offers opportunities for growth and development. Join us in making every guest experience exceptionalReady to join the Holbrook family? Apply today

Source: Hospitality Online