Interaction Designer Digital Products

3 weeks ago


Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

Primary Function of the Position

Interaction Design is a crucial responsibility at Intuitive, with our work bridging multiple disciplines. We bring a human-centered design process to healthcare innovation and the development of physical and digital interfaces that are safe, effective, and impactful.

As an Interaction Designer on the Digital UX team, you'll shape Intuitive's surgeon-facing software products. You'll work closely with our partners in the Product, Engineering, and Human Factors groups to take ideas from concept to implementation. You'll be vital in defining the user experience to provide meaningful information to surgeons at the right place and time.

Essential Job Duties

  • Be a core UX design contributor to Intuitive's suite of digital products.
  • Employ communication and storytelling skills for effective design process collaboration with peers and stakeholders by communicating and defending design decisions verbally and visually.
  • Demonstrate a growing capacity for understanding and supporting the business goals behind our work.
  • Support the work of project leads by proactively collaborating with process partners to understand cross-functional requirements and deliver the best results. Create a shared sense of ownership with process partners. Takes the initiative and inspires others through actions.
  • Contribute to user insight and synthesis activities, observing problems and translating user needs into actionable opportunities for design.
  • Develop a body of knowledge on clinical knowledge and practice to build familiarity with the clinical context and use of our products and services.
  • Participate in and contribute to user research activities. Work closely and collaborate with HF and user-research teams to formulate user research and usability questions and help synthesize critical insights from observation and formative evaluations.
  • Help the team translate high-level user stories into actionable design guidance that defines user needs and guides our development processes.
  • Engage a broad range of stakeholders to solicit their feedback and build consensus and support around your product design vision.
  • Develop facilitation skills to manage processes for collaborative review and feedback of design artifacts to develop a shared understanding of goals and requirements.
  • Comfortably interact with peers in product, human factors, clinical, and engineering teams to encourage their engagement in the design process.
  • As part of the team, deliver design handoff materials and documentation specifically geared to the needs of other teams and projects.

Seek ways to continuously improve our products and processes through end-user testing, analytics, and adoption of emerging industry best practices.



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