sales coordinator

2 months ago

Goshen, United States Spherion Full time
This position is responsible for providing a variety of customer service related responsibilities according to established policies and procedures as well as inside sales support. Primary responsibilities include receiving and processing customer orders daily via phone, fax, email, both timely and accurately. Applicant must be organized, detailed oriented and possess strong communication skills (both verbal and written). Experience working with customer service ordering in retail, wholesale and/or shared services environment required. This position is eligible for remote work and may require occasional work from the Company's location in the Visalia, CA area.

Responsibilities:
? Receive and process customer orders daily via phone (including pre-orders), fax, email, web order, EDI transmissions and thru load requests both timely and accurately.
? Maintain call desk (on screen) and process all missing customer orders, load requests, EDI transmissions, etc?
? Maintain timing for order cut off with business units.
? Answer customer calls and redirect to correct department or branch for corrective action.
? Knowledgeable about the Company's products, programs and proficient in the use of systems utilized to manage customer accounts.
? Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.
? Use de-escalation techniques to provide satisfactory resolution to issues presented by dissatisfied customers.
? Must be able to multi-task in a busy office setting.

Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)

Skills:
Exhibit a caring, professional and enthusiastic demeanor when speaking with internal and external
Possess advanced phone etiquette, problem resolution and customer service
Must have the ability to perform at a high level in a fast paced
Team Focused (Team Player)
Applicant must possess the ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and client/customers.-

Education:
High School

Experience:
1-4 years

Qualifications:
Computer savvy with working knowledge of Microsoft Office, especially in Microsoft Excel, in addition to solid 10-key and mathematical
The applicant should have a basic knowledge of skills needed to operate standard office equipment including personal computers, copiers, fax machines and accurate10-key and typing.

Please apply and call

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

key responsibilities

? Receive and process customer orders daily via phone (including pre-orders), fax, email, web order, EDI transmissions and thru load requests both timely and accurately.? Maintain call desk (on screen) and process all missing customer orders, load requests, EDI transmissions, etc?? Maintain timing for order cut off with business units.? Answer customer calls and redirect to correct department or branch for corrective action.? Knowledgeable about the Company's products, programs and proficient in the use of systems utilized to manage customer accounts.? Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.? Use de-escalation techniques to provide satisfactory resolution to issues presented by dissatisfied customers.? Must be able to multi-task in a busy office setting.

experience

1-4 years

skills

Exhibit a caring, professional and enthusiastic demeanor when speaking with internal and externalPossess advanced phone etiquette, problem resolution and customer serviceMust have the ability to perform at a high level in a fast pacedTeam Focused (Team Player)Applicant must possess the ability to listen, communicate (written and verbal), excellent grammar, spelling and proof reading skills and follow-up effectively with all staffing levels and client/customers.-

qualifications

Computer savvy with working knowledge of Microsoft Office, especially in Microsoft Excel, in addition to solid 10-key and mathematicalThe applicant should have a basic knowledge of skills needed to operate standard office equipment including personal computers, copiers, fax machines and accurate10-key and typing.

education

High School

  • Customer Coordinator

    3 weeks ago

    Goshen, United States Genesis Products Full time

    Genesis Products is seeking a self-motivated, reliable, and organized individual to join our team as Inside Sales/ Customer Service. The position requires consistently focused work, computer skills, the ability to learn custom software, and the abili Coordinator, Customer Service, Inside Sales, Skills, Customer, Manufacturing, Retail

  • Customer Service Representative

    4 weeks ago

    Goshen, United States Indiana Farm Bureau Insurance Full time

    Description Responsibilities: Interact directly with customers by providing product and service information. Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, and cash handling. Determine the best method to resolve problems to ensure customer satisfaction and...

  • Customer Service Representative

    4 weeks ago

    Goshen, United States Indiana Farm Bureau Full time

    Job Category: Marketing Requisition Number: CUSTO004700 Locations Showing 1 location Interact directly with our customers by providing product and service information. Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. Determine the best method...

  • Dental Front Office Assistant

    1 month ago

    Goshen, United States Goshen Dentist Full time

    Job DescriptionJob DescriptionWe are seeking Front Desk Receptionist/Scheduler/Front Desk Coordinator to join our team. The ideal candidate should have a passion for providing exceptional customer support and possess a range of administrative skills. This position offers an opportunity to work in a dynamic environment where attention to detail and...

  • Realty Specialist

    2 months ago

    Goshen, United States Bonneville Power Administration Full time

    As a Realty Specialist, you will:Provide a variety of real estate services.Prepare land cost preliminary estimates used for planning purposes. Participate in the public meeting process (noting landowner comments, answering questions regarding complex real estate issues, and provides support to the Project Team, etc.). Within delegated authority, prepares...

  • Resident Transition Specialist

    2 weeks ago

    Goshen, Indiana, United States Greencroft Communities Full time

    Greencroft Communities is seeking a Resident Transition Specialist to enhance our marketing team. This is an excellent opportunity to thrive in our beautiful facility, where we promote a collaborative and inclusive atmosphere that fosters growth and independence. We embody our 'CROFT' values every day, which stand for Creativity, Respect, Openness, Fairness,...

  • Customer Service Representative

    5 days ago

    Goshen, Indiana, United States Indiana Fram Insurance Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Indiana Fram Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and building strong relationships.Key Responsibilities:Customer Interaction:...

  • Resident Transition Specialist

    2 weeks ago

    Goshen, Indiana, United States Greencroft Communities Full time

    Job OverviewGreencroft Communities is seeking a dedicated Resident Transition Specialist to enhance our marketing team. This role presents an excellent opportunity to thrive in a beautiful environment that promotes collaboration and inclusivity, fostering both personal and professional growth.We embody our 'CROFT' values each day, which stand for Creativity,...

  • Customer Service Representative

    7 days ago

    Goshen, United States United Farm Family Mutual Insurance Company Full time

    DescriptionResponsibilities: Interact directly with our customers by providing product and service information. Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. Determine the best method to resolve problems to ensure customer satisfaction and...

  • Domino's Pizza Team Member

    4 days ago

    Goshen, New Hampshire, United States Domino's Pizza Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Pizza Maker at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service, preparing high-quality pizzas, and maintaining a clean and safe working environment.Key...

  • Project Director

    4 hours ago

    Goshen, California, United States Western Milling Full time

    Job DescriptionOverview:The Project Manager will develop project plans to ensure projects are completed within scope, time, and budget. This role is accountable for projects being delivered efficiently with consistency in results. The position requires extensive facilitation of and collaboration with the cross-functional groups including Sales,...