Senior Manager, Software Development Engineering

2 days ago

Seattle, Washington, United States Expedia Group Full time

Senior Manager, Software Development Engineering

At Expedia Group (EG), we are revolutionizing travel through technology. Every second of every day, we send travelers on a trip. We sell enough tickets to fill nearly six hundred 737 airplanes every day, and our mobile apps have been downloaded more than 10 million times across 180 countries. We work in a fast-paced environment to keep up with the travel evolution landscape. The opportunities to inspire travel for the global customer are endless.

The Reservation team is responsible for booking and servicing reservations originating from all point of sales in EG. The platform is developed on a microservices architecture and runs in the cloud using Amazon Web Services. This role will be contributing to our key initiative to make the reservation platform easily extensible for product servicing as well as ensuring it is a highly scalable and resilient platform. The immediate focus will be to solve the challenges on post booking for Air Product lines. The Reservations team is looking for someone who will deliver automated solutions to create a highly available ecosystem to power the Reservations Platform.

What's in it for you? Beyond travel perks and other competitive benefits, you can walk away from work each day knowing you truly made an impact. You can create a new feature that goes on the live site. You can build programs that simplify our backend search and supply processes. This and more can be achieved, all while working alongside thoughtful, hardworking, technical people who love travel to their core.

What You'll Do:

Collaborate with product managers, architects, UX designers, and program partners to build and deploy world-class software

Work in tandem with architects and lead a hardworking team of engineers to design robust solutions that are scalable across platforms

Attract, retain, and mentor software engineers to work as a cohesive and collaborative team

Having diverse skills with technology and can be hands-on if time demands

Have a strong eye for the operational aspects such as performance tuning, monitoring, fault-tolerance

Active part of the leadership team to instill a collaborative culture that thrives of excellence and has a strong sense of trust among team members

Anticipate and recognize bottlenecks in work processes between teams and makes suggestions for ongoing improvement

Lead implementation teams and ensures the successful execution of new ideas or approaches

Coordinate with team to define the measures of success for process improvements

Develop product phase-out planning in line with the product roadmap

Determine different phase milestones and priorities in collaboration with product management peers

Engage outside of direct organization and collaborate with peers across a senior level organization

Partner with the business to have a clear understanding of how the technology stack is tied to business outcomes and our bottom line

Test and maintain software applications and related programs and procedures by using a variety of software development tools following design requirements of customer

Act as a spokesperson for software design best practices, researching and recommending frameworks and architectural/code design patterns

Identify areas of improvements within the code and suggests solutions

Advocate for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability)

Have broad knowledge of the entire product and in EG's languages, frameworks, cloud services, toolkits, methodologies enabling you can help with any component, or type of issues

Gain insight into how customers utilize technology for their competitive advantage and apply this knowledge to suggest areas for improvement

Convey the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner

Contribute to product development by identifying industry change, listen to customer needs, capture feedback, and communicate that feedback to the business

Remain informed on industry trends. Examine inefficiencies in the existing stack operation and encourage engineers to improve them

Bridge the gap in discussions between technology and non-technology personnel

Report on team status faithfully and listen for suggestions to improve lagging project work

Review the skill and expertise requirements to accomplish team goals and identify staffing and talent resources to fill project roles

Develop action plans for optimal resource utilization and manage resource usage among team

Encourage others to assess the potential impact of resource decisions related to efficiency and cost reduction

Ensure optimal Full Time Employee (FTE) to contingent worker ratios are maintained on team

Guide employees and managers in the development of team and individual goals, providing regular and specific feedback, and assessing individual and team performance

Encourage and support education and professional development of employees and managers

Mentor employees and managers by providing advice and recommendations based on your own experience and learnings. Share your domain and industry knowledge between cross functional teams

Evaluate the full complement of team talent, identify gaps, and implement action plans to fill gaps and drive achievement of goals

Who You Are:

Bachelor's degree in computer science or Masters in a related field; or Equivalent related professional experience

3+ years management experience in a software development environment leading software engineers

Experience developing software

Hands-on software engineer in your previous gigs

Experience working on backend applications and exposure to AWS

Passionate to get hands-on if required

Passion for building high-quality software quickly through iterative Agile development process

Ability to work in a diverse organization with global decentralized teams, working across multiple locations

The total cash range for this position in Seattle is $173,000.00 to $242, Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

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