RN - Nurse Navigator-Oncology- 40 hours- day shifts

1 month ago

Detroit, Michigan, United States Henry Ford Health System Full time

GENERAL SUMMARY:

The Clinical Navigation Team consists of Nurse Navigators-Oncology and Patient Access Coordinators. Nurse Navigators-Oncology are nurses with oncology-specific clinical knowledge who offer individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers across the continuum of care. Patient Access Coordinators are administrative staff expert in coordinating services on behalf of the patient and delivering excellent customer service. The Clinical Navigation Team Collaborates with other health care team members including physicians, nurses, advanced practice providers, social workers, financial counselors, community health workers, patient access coordinators, and ancillary and other support staff, and referring physicians to create a high quality, efficient, safe, and exceptional patient experience. The Nurse Navigator-Oncology directly reports to the HFCI Manager-Clinical Navigation or Supervisor-Clinical Navigation. This nurse navigator will be servicing breast cancer patients.

Responsibilities are to manage the referral work queue, discuss the reason for the visit with referred patients, triage urgency, determine timing/location/provider, and ensure pathology slides and outside films are submitted for internal review. This team member will work with medical secretaries to answer questions for FMLA/disability paperwork that require clinical expertise, manage surveillance care for patients seen in benign clinic, ensure imaging has been ordered and scheduled and follow up appts scheduled appropriately, and act as a point of contact for patients with benign disease, for the breast imaging team, for surgeons and APPs, and for outside referring providers.

The Cancer Service Line seeks to pursue perfect care for patients and families. Candidate must be a good communicator, compassionate and empathetic, organized, trustworthy, hard-working, and able to function autonomously as well as contribute to building a strong team.

EDUCATION/EXPERIENCE REQUIRED:

  • Graduate from an accredited school of nursing required. Bachelor Degree preferred.
  • Two (2) years of nursing experience required.
  • Oncology experience preferred. Outpatient/ambulatory experience preferred.
  • Maintains and demonstrates current clinical knowledge in area of specialty.
  • Strong organizational, leadership, listening, critical thinking, problem solving, and interpersonal skills.
  • Strong communication skills, written and verbal.
  • Ability to prioritize and reprioritize quickly. Ability to develop collaborative relationships both internally and externally. Ability to work in teams and in a self-directed, autonomous manner.
  • Able to delegate and coordinate efforts of the team/co-workers.
  • Compassionate and empathetic.
  • Understands pathophysiology of cancer, multimodality treatment planning, goals of care, symptom management, quality of life, and evidence-based practice guidelines
  • Demonstrates excellent coaching and mentoring skills.
  • Takes necessary actions to develop and maintain personal job. competencies/expertise and to improve performance on an ongoing basis; keeps current regarding medical and technological trends in healthcare overall and/or specialty/service line best practices, as well as a working knowledge of insurance rules and community resources.
  • Computer skills and knowledge of Windows, Outlook and electronic medical record. CERTIFICATIONS/LICENSURES REQUIRED:
  • Current licensure by the Michigan State Board of Nursing as a Registered Nurse.
  • Certification as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Practitioner (AOCNP), or Advanced Oncology Certified Nurse Specialist (AOCNS) at time of hire, or within three (3) years after hire date.
  • NOTE: The Nurse Navigators-Oncology already employed by HFHS oncology services have three (3) years to complete certification after entry into this job.

Additional Information

  • Organization: Henry Ford Medical Group
  • Department: HFCI Detroit Market Admin
  • Shift: Day Job
  • Union Code: Not Applicable Additional Details

    This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan's largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice. Henry

Ford Health has a new approach for its employee benefits program - My Choice

Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life. As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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