Emergency Services Dispatcher

4 weeks ago


Columbia, South Carolina, United States Legislative Branch Full time
Summary

GPO employees possess a diverse representation of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you.

This position is part of the Security Services, Government Publishing Office in Washington, District of Columbia.



Duties
  • Serve as the liaison within the Control Center.
  • Report accidents and file required paperwork involving the equipment, vehicle, and human resources dispatched.
  • Answer, evaluate, and prioritize incoming telephones calls. communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire, towing, and/or medical response.
  • Use a Computer Aided Dispatching System (CAD) system, telephones, multi-channel radio, IDD (text telephone device for hearing/speech impaired), agency databases, and automated map systems.
  • Develop incident notification confirmation results reports and prepare standard operating procedures for operational requirements.
  • Prepare standard operating procedures for operational requirements.


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