Senior Manager, Partnership Success

3 days ago

San Diego, California, United States Acrisure Innovation Full time

Job Title: Senior Manager, Partnership Success

Location: San Diego, CA or Boston, MA (Hybrid 3 days per week in office)

Why Choose Acrisure?

Acrisure Innovation is a fast paced, AI-driven team building innovative software to disrupt the $6T+ insurance industry. Our mission is to help the world share its risk more intelligently to power a more vibrant economy. To do this, we are transforming insurance distribution and underwriting into a science.

At the core of our operating model is our technology: we're building a digital marketplace for risk and applying it at the center of Acrisure, a privately held company recognized as one of the world's top 10 insurance brokerages and the fastest growing insurance brokerage globally. By leveraging technology to push the boundaries of understanding and transferring risk, we are systematically converting data into predictions, insights, and choices, and we believe we can remove the constraints associated with scale, scope, and learning that have existed in the insurance industry for centuries.

Job Summary: We are seeking a Senior Manager of Partnership Success to join our dynamic team. This role is crucial for cultivating and maintaining strong relationships with our strategic partners. The ideal candidate will be responsible for overseeing the partnership success team, defining success metrics, and ensuring that both our partners and our company achieve mutual and sustained success.

Key Responsibilities:

  • Develop and execute a comprehensive partnership success strategy that supports and aligns with our business goals.
  • Lead, mentor, and scale the partnership success team to ensure a high level of service and support.
  • Build and maintain strong, long-lasting partner relationships by delivering continuous value and ensuring they achieve their business objectives with our solutions.
  • Collaborate with cross-functional teams, including Sales, Marketing, Product Development, and Customer Success, to ensure seamless partner integration and ongoing satisfaction.
  • Regularly evaluate partner needs and trends and adapt strategies to serve those needs effectively.
  • Design and implement best practices for partner management and success.
  • Analyze partnership performance metrics and deliver reports on partnership health and ROI to senior management.
  • Act as a primary point of contact for escalations and resolve any issues that affect partner satisfaction.
  • Organize and participate in partner events and workshops to boost engagement and loyalty.

Qualifications:

  • Bachelor's degree in business, Marketing, Finance, or a related field; MBA is a plus.
  • At least 5 years of experience in partnership management or business development, preferably within the fintech or related industry.
  • Experience in the commercial insurance industry
  • Demonstrated ability to develop and execute partnership strategies and plans.
  • Strong leadership skills with a track record of managing successful teams.
  • Exceptional interpersonal and communication skills, capable of working with C-level executives and various stakeholders.
  • Proven ability to handle multiple partnership engagements effectively under tight deadlines.
  • Strong analytical skills with a deep understanding of market dynamics and partnerships metrics.

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children's Health at Helen DeVos Children's Hospital.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor visas for this position.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

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