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Medical Support Assistant

4 months ago

Cleveland, Ohio, United States Department Of Veterans Affairs Full time
Summary

The VA Northeast Ohio Healthcare System is recruiting for multiple Third Shift Medical Support Assistants. The Medical Support Assistant will function in Patient Care Administrative Service (PCAS).



Duties

Duties of this position include but are not limited to:

  • Scheduling appointments
  • Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
  • Scheduling, canceling, rescheduling patient's appointments and/or consults.
  • Preparing the clinic for visits.
  • Monitoring both inpatient and outpatient appointment for areas of responsibility.
  • Verifying and updating demographics and insurance information.
  • Processing emergency and non-emergency transfers to other VA facilities or private hospitals.
  • Performing basic eligibility, co-pays, and preauthorization requirements for specific coverage
Work Schedule: 12:00 am to 8:00 am, Monday through Friday.

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: Medical Support Assistant / 91460A, 91461A, 91462A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required