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Program Specialist

4 months ago

Detroit, Michigan, United States Veterans Affairs, Veterans Health Administration Full time


Summary This position functions as the Decedent Affairs Program Specialist and is responsible to manage the daily business operations of the Decedent Affairs program.

Work includes program administration, providing Decedent Services, data management and analysis, and providing liaison and fiscal management services. Responsibilities The incumbent serves in a developmental capacity at the Program Specialist, GS level.

During the developmental assignment, full performance range and level of selected functions will not be completely delegated to the employee until proper orientation and training have been completed and the incumbent has demonstrated the knowledge, skills and abilities necessary to accomplish the work at the full performance level.

Program Administration 30% - Incumbent is the Program Specialist for Decedent Affairs under Medical Social Work Services. Incumbent reviews daily death notifications for Veterans who died at the John D. Dingell VA Medical Center and within Community Hospitals or nursing home settings.

Incumbent follows up with the unit where the Veteran died and assists in having the death certificate completed by the medical provider.

Incumbent checks with Administrative Officer of the Day (AOD) for death certificates which may have been sent to the Emergency Care Unit (ECU) overnight and retrieves those death certificates.

Incumbent follows procedures in accordance with Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), and National Cemetery Administration (NCA) policy, and ensures implementation of policy and procedures for all persons involved in the decedent affairs program in the health care system.

Incumbent ensures facility compliance with federal, state, and local policy concerning the disposition of deceased Veterans who are in or under our care.

Incumbent assists and makes recommendations for local program policies and procedures to ensure that quality provisions are planned, developed, and implemented to identify, prevent, and correct unsatisfactory conditions and elements which influence the correctness and responsiveness of transactions and services.

.

Incumbent verifies information in Vista as to the date and time of death and the pronouncing medical provider or the person responsible for the death certificate.

Incumbent maintains a log of VBA, NCA, and local funeral home points of contacts.

Incumbent prepares and maintains decedent affairs information packets to provide NOKs at times of death which occur outside of normal business hours.

Incumbent maintains paperwork, forms, and resources for facility death packets; provides education and information to internal and external customers concerning end-of-life planning, including death, burial, and funeral benefits and options; maintains information on death benefits and burial reimbursement, and make packets available to Veterans and those responsible for a Veteran's funeral arrangements.

Decedent Services 25% - Incumbent greets Veteran next of kin/surrogate decision maker and significant others who present to the office for decedent affairs information and assistance.

Incumbent maintains close working relationships with Veteran Benefits Administration representatives and National Cemetery Administration representatives and serves as the primary point of contact for coordination of services between these three federal agencies - VHA, VBA, and NCA - as it concerns matters integral to decedent affairs.

Incumbent keeps up to date on VBA and NCA policy and procedures and ensures JDDVAMC Decedent Affairs program follows applicable VA rules and regulations.

Data Management and Analysis 25% - The incumbent uses agency, department, and program knowledge to determine essential data collection and provide program assessment and analysis.

The incumbent evaluates program outcomes, ensures quality, and identifies and disseminates best practice models for the management of program resources through data collection and analysis.

The incumbent understands and uses an array of informational and data systems available through local and national sources. Liaison and Records Management 20% - Incumbent is the State Vital Records Liaison and Electronic Death Certificate Coordinator.

Incumbent is the Subject Matter Expert and facility administrator for JDDVAMC's participation in the Michigan Department of Health and Human Services' Vital Events Registration Application (VERA) and the Michigan Department of Health and Human Services' Electronic Death Registration System (EDRS).


Promotion Potential:

The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule:
Monday thru Friday 8:00 am to 4:30 pm Virtual: This is not a virtual position

Position Description/PD#:

Program Specialist/PD934870 Relocation/Recruitment Incentives:
Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS):

Not Approved Financial Disclosure Report:
Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)


Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/22/2024. Time-In-Grade Requirement:

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-7 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note:

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
GS-07

Specialized Experience:

Have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to:

experience working with computer programs and systems to gather data and run reports, knowledge of administrative programs and policies, experience analyzing and evaluating information; utilizing management information system; Ability to communicate, both orally and in writing, to make presentations, explain recommendations, represent the division and assigned program areas, provide guidance and advise program administrators, respond to inquiries, and prepare reports.

OR, GS-07 Education. Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have completed 1 full year of graduate level education or superior academic achievement that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.

One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study.

If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.


TRANSCRIPTS REQUIRED OR, Combination:
Possess equivalent combination of successfully completed graduate level education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position

NOTE:
If using education combined with specialized experience to qualify, a copy of your transcript is required.

TRANSCRIPTS REQUIRED, You will be rated on the following Competencies for this position:

Manages and Organizes Information Planning and Evaluating Interpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.


Physical Requirements:
The work is mostly sedentary and is performed at a desk or computer workstation. The work requires some walking between offices, locations, and on station buildings. The work includes periodic stocking of office and program supplies. The work involves standing, bending, and lifting of up to 15 pounds. It requires dexterity and coordination to perform clerical responsibilities such as usage of computer, phone, and office equipment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Note:
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

You can verify your education here:
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education

For further information, visit:

Additional Information Special Employment Consideration:
VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.

To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive , VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy).

VHA HCPs do not include remote workers who only infrequently enter VHA locations.

If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.

The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.