Operations Manager

4 days ago

Reno, Nevada, United States Chewy Full time

Our Opportunity:

Chewy is currently recruiting for an Operations Manager for our fulfillment center. This leader will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every single day.

What you'll do:

Manage inbound/outbound activities for the FC, including: receiving, picking, packing, and shipping, across two shifts Be a leader in providing a healthy and safe work environment for associates working on the outbound team Direct warehouse supervisory personnel to achieve prescribed objectives, including timely picking, packing, and shipping of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects Ensure that all Key Performance Indicators (KPIs) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line Lead and supervise a team of Area Managers and Operations Leads Drive strategic planning and forecasting Leverage the Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area Mentor, train and develop Area Managers for career progression and learning Ability to develop and share best practices across the shifts and network Create a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness

What You'll Need:

A Bachelors Degree from an accredited University or Equivalent Experience 5+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience At least 4 years of management experience in Receiving, Inventory Control, and/or Order Fulfillment At least 4 years of proven experience of effectively managing large groups of hourly employees Experience with building or improving inventory management, order management, and warehouse management systems and processes Excitement for working in a start-up environment with high level of ambiguity and change Strong project management and continuous improvement skills Metrics driven mindset Customer service obsession, with willingness to do whatever it takes to satisfy customer needs Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership Proven ability to quickly adapt and drive the right results using data Highest levels of integrity and ethics Must flexible to work weekends Position may require travel

Bonus:

E-Commerce experience Certification and/or experience in Lean Six Sigma and/or Green Belt certification

Compensation & Benefits:

Our salary range for a Operations Manager position is $83, $132, The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at

Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

If you have a question regarding your application, please contact

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

  • Manager - Operations

    4 weeks ago

    Reno, Nevada, United States WESCO Full time

    As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You...

  • Manager - Operations

    2 weeks ago

    Reno, Nevada, United States WESCO Full time

    As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You...

  • Manager - Operations

    4 weeks ago

    Reno, Nevada, United States WESCO Full time

    As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You...

  • Manager of Ballpark Operations

    3 days ago

    Reno, Nevada, United States teamworkonline Full time

    COMPANY BACKGROUNDThe Reno Aces, Triple-A affiliate of the 2023 National League Champions Arizona Diamondbacks, is Northern Nevada's premier professional sports organization. Located at the base of the Sierra Nevada mountains in the heart of downtown Reno, the Aces boast excellence on and off the field. A two-time Pacific Coast League champion (2012 and...

  • Laundry Operation Manager

    2 weeks ago

    Reno, Nevada, United States Grand Sierra Resort and Casino Full time

    SUMMARY: Responsible for directing the operational needs of the laundry facility, oversee organizational processes and operations to ensure productivity and quality, improving productivity efficiency and managing quality standards, monitoring individual performance, coordinating personnel assignments to ensure that workflow is maintained, identifying...

  • Manager, Network Operations

    4 weeks ago

    Reno, Nevada, United States University of Nevada, Reno Full time

    Manager, Network OperationsR0142719University of Nevada, Reno - Main CampusThe University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.If you need assistance or have questions...

  • Manager, Network Operations

    1 month ago

    Reno, Nevada, United States University of Nevada, Reno Full time

    Manager, Network OperationsR0142719University of Nevada, Reno - Main CampusThe University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.If you need assistance or have questions...

  • Forklift Operator

    2 weeks ago

    Reno, Nevada, United States Xpedient Logistics Full time

    Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs.Hourly : $19.94Shift: From 6am to 2pm plus overtime as neededSummaryOur Team Members operate powered industrial equipment such as stand-up and...

  • Equipment Operator

    2 weeks ago

    Reno, Nevada, United States Bunzl Plc. Full time

    1st Shift-5:00am-1:30pm- $18.35 per hour2nd Shift-2:00pm-10:30pm- $20.35 per hourThe Equipment Operator will perform a variety of functions that may include receiving and processing incoming stock, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse.Responsibilities: Select...

  • Operations Supervisor

    2 weeks ago

    Reno, Nevada, United States Entegris Full time

    At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.Reno, NV Full time Posted...

  • Forklift Operator

    2 weeks ago

    Reno, Nevada, United States Xpedient Logistics Full time

    Job Title: Night Shift Forklift OperatorCompany: Unveiling Logistics Inc.Conduct operations prioritizing safety measuresExperience with stand-up and sit-down lifts is mandatoryMinimum of 6 months of warehouse and forklift experience requiredHigh efficiency in completing all assigned tasksUtilize forklift to handle inbound shipments and move products to...

  • Director Hotel Operations

    2 weeks ago

    Reno, Nevada, United States Atlantis Casino Resort Spa Full time

    **Overview** The Director of Hotel Operations is responsible for various departments within Hotel Operations, including but not limited to Front Desk, Bell Desk, Valet, Concierge, Call Center/PBX, Wardrobe, Retail, Housekeeping and more. With such varying departments, the incumbent in this role must be experienced and great at multi-tasking since each day...

  • Director Hotel Operations

    2 weeks ago

    Reno, Nevada, United States Atlantis Casino Resort & Spa Full time

    Overview: The Director of Hotel Operations is responsible for various departments within Hotel Operations, including but not limited to Front Desk, Bell Desk, Valet, Concierge, Call Center/PBX, Wardrobe, Retail, Housekeeping and more. With such varying departments, the incumbent in this role must be experienced and great at multi-tasking since each day...

  • Call Center Operator

    2 weeks ago

    Reno, Nevada, United States Grand Sierra Resort and Casino Full time

    Part time position.Essential Job Functions: Courteously answers incoming telephone calls, and connecting/transferring to appropriate departments, guests, or other hotel/casino personnel. Maintains open communication with fellow Operators and Supervisors regarding any last minute information or emergent situations. Maintains current knowledge with all...

  • Director Hotel Operations

    2 weeks ago

    Reno, Nevada, United States Atlantis Casino Resort Spa Full time

    **Overview** The Director of Hotel Operations is responsible for various departments within Hotel Operations, including but not limited to Front Desk, Bell Desk, Valet, Concierge, Call Center/PBX, Wardrobe, Retail, Housekeeping and more. With such varying departments, the incumbent in this role must be experienced and great at multi-tasking since each day...

  • Part-Time Head of Operations

    2 weeks ago

    Reno, Nevada, United States Wells Fargo Bank Full time

    Why Wells Fargo: This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.We're especially...

  • Forklift Operator

    2 weeks ago

    Reno, Nevada, United States Xpedient Logistics Full time

    Night Shift Conduct operations in a manner promoting safety Stand-up and sit-down lift experience a must Minimum of 6 months of forklift and warehouse experience Must be super efficient in all tasks required Putaway inbound shipments/move product to storage locations using a forklift Picking tires by the each onto pallets using the powered equipment ...

  • Ballpark Operations Assistant

    1 month ago

    Reno, Nevada, United States teamworkonline Full time

    COMPANY BACKGROUNDThe Reno Aces, Triple-A affiliate of the 2023 National League Champions Arizona Diamondbacks, is Northern Nevada's premier professional sports organization. Located at the base of the Sierra Nevada mountains in the heart of downtown Reno, the Aces boast excellence on and off the field. A two-time Pacific Coast League champion (2012 and...

  • Ballpark Operations Assistant

    4 weeks ago

    Reno, Nevada, United States teamworkonline Full time

    COMPANY BACKGROUNDThe Reno Aces, Triple-A affiliate of the 2023 National League Champions Arizona Diamondbacks, is Northern Nevada's premier professional sports organization. Located at the base of the Sierra Nevada mountains in the heart of downtown Reno, the Aces boast excellence on and off the field. A two-time Pacific Coast League champion (2012 and...

  • Ballpark Operations Assistant

    2 weeks ago

    Reno, Nevada, United States AEG Full time

    COMPANY BACKGROUND The Reno Aces, Triple-A affiliate of the 2023 National League Champions Arizona Diamondbacks, is Northern Nevada's premier professional sports organization. Located at the base of the Sierra Nevada mountains in the heart of downtown Reno, the Aces boast excellence on and off the field.A two-time Pacific Coast League champion (2012 and...