Desk side Support/Field Technician

1 month ago


New York, New York, United States FinTek Full time

Deskside Support / Field Technician– JDMain tasks in the following areasHardware installation and delivery (new computers monitors docking stations accessories etc.)Maintaining loaner laptop pool (clean wipe and/or reimage/reload)User equipment moves within the office (disconnect equipment relocate and reconnect retrieval)Facilitating user transfers between offices (assist with data copy backups equipment transfer process)Contact Dell for warranty repairs (Disk Memory Batteries)Staging and imaging computers (unboxing setup in staging area image machines using Client's process)Maintain equipment records in inventory and stockAsset management systemsWindows OS System Image DeploymentITSM ticket system experienceHardware/ Software troubleshooting and repair skills onPC'sLaptopsOutlook & Microsoft applications basic troubleshooting.

Anti-Virus troubleshooting.
Other tasks as directed by the supervisor.
Additional tasks good to have experience in the belowField specific Cygnet/Wonderware/TMS/MSA Link Gas detectors/Gas Chromatograph/TurboVui/SpotfireA/V system support Control rooms / IOC / Route Review rooms / Training Rooms / Large Meeting roomsNetwork / Server Non-Cisco switches in plant facilities / Data Closets / Wireless Shelters / Racking of ServersWireless Handheld radios / Wireless truck kits / Wireless Towers / Generators / Solar SkidsSecurity Gate/Camera/Badging/Cabling#hardware #data

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