IT Technical Support – Coordinator 1

Found in: beBee jobs US - 2 weeks ago

Alexandria, Virginia, United States University of New Orleans Full time

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attached the required documents in order to be considered for employment.

Department

IT Helpdesk Operations

Job Summary
This position will be domiciled at Raymond Laborde Correctional Center, in Cottonport, LA (Avoyelles Parish)

Job Description

  • Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
  • Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
  • Utilize tracking system to document ticket resolutions.
  • Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
  • Train and assist end users on technical issues as a form of preventative maintenance.
  • In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
  • Travel to various sites as needed to carry out assigned duties.
  • Identify, diagnose, and assist with resolution of network issues as related to end user problems.
  • Restore data from backup systems using designated applications as needed for end user support.
  • Manage all assigned issues being handled by other internal IT units or external contractors.
  • Other tasks as directed.

QUALIFICATIONS

REQUIRED:

  • Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

DESIRED:

  • Advanced degree.
  • Minimum one year of professional experience with OTS information systems or programs utilized by the department.
  • Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
  • Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
  • Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
  • Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
  • Professional customer service experience.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
  • Names and contact information of three references;
  • Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link:

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date
This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.


View or Apply

To help us track our recruitment effort, please indicate in your email – cover/motivation letter where ) you saw this job posting.

  • Associate Technical Project Manager

    Found in: beBee jobs US - 1 week ago

    Alexandria, Virginia, United States City Of Alexandria Virginia Full time

    Overview Are you looking for an opportunity to oversee the construction of low complexity capital infrastructure projects? If so, the Department of Project Implementation (DPI) is seeking an Associate Technical Project Manager to manage municipal infrastructure projects that may include flood mitigation, stormwater and water quality improvements, sanitary...

  • Executive Director of Support Operations

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States Alexandria City Public Schools Full time

    Job DescriptionThe Executive Director of Support Operations provides oversight of the day-to-day operations of three offices: 1) School Nutrition Services; 2) Safety and Security Services; and 3) Pupil Transportation and Fleet Management.The Executive Director also provides advice, recommendations and updates to the Chief Operating Officer, the Senior...

  • Information Technology Project Coordinator

    Found in: beBee jobs US - 3 weeks ago

    Alexandria, Virginia, United States SAIC Career Site Full time

    Description SAIC is seeking an IT Project Coordinator located on-site at the Mark Center in Alexandria, VA. Responsibilities Include:· Directly supports the Manpower Management Office (MMO) within the Organizational and Management Policy Directorate (O&MPD) under the Office of the Director of Administration and Management (ODA&M).· Serves as the technical...

  • Bereavement Coordinator

    Found in: beBee jobs US - 5 days ago

    Alexandria, Virginia, United States Knute Nelson Full time

    Schedule: Full-time | 80 hours per pay period | Monday-Friday | 8 am – 4:30 pmScope:Responsible for consultation, direction, and program development of bereavement services in Hospice.Responsible for bereavement support to hospice families in coordination with the Interdisciplinary Group (IDG).Development and provision of community bereavement support and...

  • Urban Planner- Capital Project Coordinator

    Found in: beBee jobs US - 7 days ago

    Alexandria, Virginia, United States City Of Alexandria Virginia Full time

    City of Alexandria, VirginiaCapital Project Coordinator/ Urban Planner (I, II, or III)The City of Alexandria is in Northern Virginia bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. Once within the original boundary stones that demarked the area of the Nation's Capital, Alexandria is a part of the greater Washington,...

  • insider threat assessment analyst

    Found in: beBee jobs US - 7 days ago

    Alexandria, Virginia, United States Department Of Defense Full time

    SummaryDCSA's DOD Insider Threat Management and Analysis Center (DITMAC) is seeking a Prevention Assistance & Response (PAR) Coordinator. As such you will provide technical assistance to the installation and tenant Commander(s) in addressing matters concerning PAR and facilitate the identification and resolution of workplace and violence prevention issues...

  • Supervisory IT Specialist

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States Department Of The Army Full time

    Summary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction This position is located at Strategic Systems Support Element (SSSE), Alexandria, Virginia....

  • Program Analyst

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States Department Of Defense Full time

    Summary About the Position:This position is located in Alexandria Virginia, in the Office of Chief of Staff Operations, Plans, Legislation & Policy. DutiesConducts research, develops, writes, and substantively review and identify pre-decisional issuances, policy letters, guidance memos, that align with the applicable systems Provide technical advice and...

  • IT Specialist

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States Department Of Defense Full time

    Summary This position is in the DoD Office of Inspector General, Office of the CIO. The incumbent is an Information Technology Specialist in the OCIO that serves as a technical advisor to the Chief Information Officer (CIO), Chief Technical Officer (CTO), and Chief Enterprise Architect and performs duties as the Business Architecture subject matter expert....

  • Property & Events Coordinator

    Found in: beBee jobs US - 5 days ago

    Alexandria, Virginia, United States Courtyard Alexandria Old TownSouthwest Full time

    Additional Information Pay: $22.24/hour, Full-time, Open availabilityJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Alexandria Old Town/Southwest, 2700 Eisenhower Avenue, Alexandria, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryEnsure on-property...

  • Scheduler (Guam)

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States Planate Management Group Full time

    Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with technical support centers in South East Asia and East Africa, that provide program management and facilities engineering services worldwide. Planate is a small business provider of planning, design,...

  • Foreign Relations and Defense Policy Manager

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States USAJobs Full time

    DutiesThe incumbent must exercise professional and technical judgment to resolve problems of exceptional complexity and which require innovative thinking, novel solutions and outstanding resourcefulness of ingenuity. The incumbent must represent the Under Secretary of Defense for Policy (USD(P)) and/or Deputy USD(P) in sensitive presentations and...

  • Proposal Manager

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States EMCOR Group, Inc. Full time

    About Us: EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our expert professional technicians, commercial best practices, extensive facilities knowledge and strong commitment to reliable, responsive service, we...

  • Deputy Administrator, Center for Nutrition Policy and Promotion

    Found in: beBee jobs US - 8 hours ago

    Alexandria, Virginia, United States Department Of Agriculture Full time

    Summary This position is designed as a SES, Career-Reserved or General. USDA structures its SES positions into position levels. This is a position level two with a salary range of $198, ,220 per year. Exceptions to the salary cap may be considered in certain circumstances. SES employees are also eligible to receive bonuses and performance-based awards....

  • Job: Program Director, Arctic Observing Network

    Found in: beBee jobs US - 2 weeks ago

    Alexandria, Virginia, United States ECO Magazine Full time

    The NSF is seeking candidate(s) for an Arctic Observing Network (Program Director) within the Arctic Observing Network (AON) Program in the Arctic Sciences (ARC) Section, Division of Polar Programs (PLR), Directorate for Geosciences (GEO), Alexandria, VA.ARC supports scientific research in the Arctic, related research, and operational support.AON encompasses...

  • Supervisory IT Specialist

    Found in: beBee jobs US - 1 week ago

    Alexandria, Virginia, United States USAJobs Full time

    Duties Serves as the Deputy Director, Chief Information Office/G6 of Enterprise IT for an Army Special Operations Command (USASOC). Plans, programs, budgets, and executes Brigade fiscal resources to support Mission Command Network Systems (MCNS) operational requirements in deployed and enterprise environments. Assists in the planning, coordination, and...

  • Superintendent Public Works

    Found in: beBee jobs US - 2 days ago

    Alexandria, Virginia, United States City Of Alexandria Virginia Full time

    SUPERINTENDENT PUBLIC WORKSSEWER/HYDRANTAn Overview Alexandria's Department of Transportation and Environmental Services is ready to hire a forward thinking, talented, hardworking, and highly responsible professional to serve as the new Superintendent managing the existing sanitary sewer and hydrant maintenance group. This position demands team building and...

  • Therapist / Occupational Therapist Job in Alexandria, Louisiana / Skilled Nursing Facility. Job in Alexandria Allied-IT Jobs

    Found in: beBee jobs US - 3 weeks ago

    Alexandria, Virginia, United States MAS Medical Staffing Full time

    OT for Alexandria, LA. SNF setting.Experienced Occupational Therapist treating patients with various conditions; this will provide you with a wide range of expertise and career development.Requirements:Bachelors Degree in Occupational Therapy1 plus years of experience as a OT preferredMust have active Occupational Therapist licenseBenefits:MAS Medical...

  • surface maintenance repairer

    Found in: beBee jobs US - 3 weeks ago

    Alexandria, Virginia, United States Department Of The Army Full time

    SummaryTHIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.This National Guard position is for a SURFACE MAINTENANCE REPAIRER (T32), Position Description Number D1193000 and is part of the AL UTES 1, National Guard.ORGANIZATION:UTES 1, ALEXANDRIA,ALSELECTING OFFICIAL:CW3 R. DICKERSONDuties (1) Performs limited diagnosis, routine repairs and...

  • Compensation Analyst

    Found in: beBee jobs US - 3 weeks ago

    Alexandria, Virginia, United States City Of Alexandria Virginia Full time

    Compensation AnalystAn OverviewThe Compensation Analyst is a member of in the City's Department of Human Resources (DHR) Compensation & HRIS team, supporting assigned departments with their compensation needs. The Compensation Analyst is an entry level compensation role that is responsible for transactional compensation actions including requests from City...