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Clinic Business Representative Associate
4 weeks ago
Number of Job Openings Available:
1Date Posted:
June 04, 2024Department:
Allina Health Group Bandana SquareShift:
Day (United States of America)Shift Length:
8 hour shiftHours Per Week:
40Union Contract:
SEIU-6-Aspen Clerical and TechnicalWeekend Rotation:
NoneJob Summary:
Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.Key Position Details:
- Scheduled 8:30am-5pm
- No weekends--No major holidays
Job Description:
Principle Responsibilities
- Greets and welcomes patient in person or by phone.
- Performs registration process.
- Collects demographic and insurance information.
- Checks in or interviews patient to complete appropriate paperwork.
- Directs patient to their appointment or procedure.
- May schedule appointments.
- Verifies eligibility and benefits information for payers and interprets results.
- May obtain prior authorization before date of service and provides notification if unable to complete.
- Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
- Obtain signatures from patients as needed.
- Uses resources, tools and procedures to complete accounts in assigned work queues.
- May operate a multi-phone system which would including transferring calls, handling messages and paging.
- Other duties as assigned.
Job Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- Associate's or Vocational degree preferred
- 0 to 2 years of clerical or business environment experience preferred and
- 0 to 2 years of medical terminology knowledge preferred and
- 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
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