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Customer Order Specialist

3 months ago

Naperville, Illinois, United States TEKsystems Full time

Description:


•Handling inbound calls

•Responsible for troubleshooting products

•Resolve customer issues in a timely and consistent manner

•Answer incoming phone calls, respond to emails and Online Chat

•Process orders and payments

•Input warranty records in Warranty Database

•Manage time and productivity to meet daily individual and team targets

•Obtaining quotes from different carriers

•Order Entry

Skills:

Customer service, order entry, Customer support, microsoft office

Top Skills Details:

Customer service,order entry

Additional Skills & Qualifications:

Must Haves:
- Data entry experience
- Microsoft Office Suite/strong computer skills
-2+ years of office experience - customer service/order entry

Nice Haves:
- CRM System or ERP System
-Logistics Expereince

Soft Skills:
- Detail Oriented
- Quick thinking skills
- Team Player
- Professional written and verbal skills

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.