Claims Shared Services Support II

1 month ago

Vergennes, Vermont, United States Zurich Insurance Company Ltd. Full time

Zurich is currently looking for a Claims Shared Services Support II to work out of the Schaumburg, IL, Overland Park, KS, or Addison, TX office. In this role you will provide a wide variety of administrative tasks for our market facing and shared services team members across the Claims organization. You will be expected to effectively collaborate with colleagues to efficiently deliver high quality and timely administrative support for assigned tasks, as well as offer process improvement opportunities. At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

In this role you will be responsible for:

  • Respond to internal customer inquiries quickly, accurately and in a professional manner
  • Complete assigned work within established standards for timeliness and quality
  • Offer first level problem resolution to colleagues and escalate inquiries appropriately
  • Research complex claim and policy coding issues; document retrieval
  • Apply knowledge of administrative best practices and workflow procedures to assigned tasks
  • Identify and independently resolve problems by referring to procedural documentation and reference materials
  • Offer process improvement ideas
  • Handle further administrative projects as assigned

Basic Qualifications:

  • High School Diploma or Equivalent and 3 or more years of experience in the Clerical or Office area
  • OR
  • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Clerical or Office area

Preferred Qualifications:

  • Strong Microsoft Office
  • Strong customer service skills
  • Strong interpersonal skills



As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Addison, AM - Overland Park

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1

  • Senior Analyst, MarTech Operations Support

    3 weeks ago

    Vergennes, Vermont, United States Hilton - Shared Services - Addison Full time

    ***This role is based at our corporate office in Dallas, TX***This is your chance to be a part of an in-house Customer Experience team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Analyst, MarTech Operations Support, you will bring your technical skills to a hospitality company with an...

  • Warranty Claims Specialist

    1 week ago

    Vergennes, Vermont, United States Parts Town Canada Full time

    Position at Parts Town See What We're All About As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep...

  • Legal Claims Professional- Financial Lines

    1 week ago

    Vergennes, Vermont, United States Zurich Insurance Company Full time

    Zurich is currently looking for a Legal Claims Professional for our Management Solutions group to work out of any of our Claims offices throughout the US. If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including an incentive plan, 401K match and an additional 401K contribution,...

  • Manager, Global Pricing

    3 weeks ago

    Vergennes, Vermont, United States Hilton - Shared Services - Addison Full time

    ***This role is based at one of our corporate offices in McLean, VA, or Dallas, TX***This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions As a Manager of Global Pricing you will support these areas which are at the core of Hilton's "commercial engine" and...

  • Software Development Analyst II

    1 month ago

    Vergennes, Vermont, United States Concentra, Inc Full time

    Software Development Analyst II - .NETLocationUS-TX-AddisonJob ID289509Pos. CategoryCorporate - Information SystemsPos. TypeFull TimeOverviewPlease be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.Do...

  • Software Development Analyst II

    3 weeks ago

    Vergennes, Vermont, United States Concentra, Inc Full time

    Software Development Analyst II - .NETLocationUS-TX-AddisonJob ID289509Pos. CategoryCorporate - Information SystemsPos. TypeFull TimeOverviewPlease be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.Do...

  • Associate Degree Apprenticeship Program

    1 month ago

    Vergennes, Vermont, United States Zurich Insurance Company Ltd. Full time

    Zurich North America's Apprentice Program The first in our industry to be certified by the U.S. Department of Labor Zurich is accepting resumes for our 2024 Apprentice Program The program is scheduled to start in August 2024, but please apply now for early consideration. Our innovative General Insurance Apprentice Program allows participants to...

  • Associate Degree Apprenticeship Program

    3 weeks ago

    Vergennes, Vermont, United States Zurich Insurance Company Ltd. Full time

    Zurich North America's Apprentice Program The first in our industry to be certified by the U.S. Department of Labor Zurich is accepting resumes for our 2024 Apprentice Program The program is scheduled to start in August 2024, but please apply now for early consideration. Our innovative General Insurance Apprentice Program allows participants to...

  • Service Technician

    1 week ago

    Vergennes, Vermont, United States UDR Full time

    Maintenance Technician – Turn an apartment into a cozy home every day with this opportunity. UDR, Inc. and its affiliated companies are in search of a Maintenance Technician to join the team at The Villas at Fiori, our apartment community in Dallas, TX. Key Qualifications:Technical or vocational certificate and/or degree preferredMinimum of two years...

  • Manager, MarTech Operations Support

    3 weeks ago

    Vergennes, Vermont, United States Hilton Full time

    ***This role is based at our corporate office in Dallas, TX***This is your chance to be part of the Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Manager - MarTech Operations Support, you will bring your technical skills to a hospitality company with an...

  • Specialist, Sales Support Governance

    3 weeks ago

    Vergennes, Vermont, United States Hilton Full time

    ***This is a hybrid role based at our corporate office in Dallas, TX***This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions As a Specialist Sales Support, you will bring your technical skills to a hospitality company with an award-winning culture. On the...

  • Medical Appeals Specialist

    1 week ago

    Vergennes, Vermont, United States OrthoMed Anesthesia Full time

    Job DescriptionJob DescriptionOrthoMed Anesthesia is seeking a highly skilled and experienced Medical Revenue Cycle Management Appeals Specialist to join our team. As a leading healthcare organization, specializing in anesthesia, we are committed to ensuring accurate reimbursement and maximizing revenue while upholding compliance with industry regulations....

  • Senior Analyst, MarTech Operations Support

    3 weeks ago

    Vergennes, Vermont, United States Hilton Full time

    ***This role is based at our corporate office in Dallas, TX***This is your chance to be a part of an in-house Customer Experience team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Analyst, MarTech Operations Support, you will bring your technical skills to a hospitality company with an...

  • Technical Lead for Financial and Actuarial Services

    7 days ago

    Vergennes, Vermont, United States NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Technical Lead for Financial and Actuarial Services - Life & Annuities, Addison, Texas to join our team in Addison,...

  • Regional Vice President of Construction Property

    3 weeks ago

    Vergennes, Vermont, United States Zurich Insurance Company Ltd. Full time

    Zurich North America is hiring a Regional Vice President of Construction Property for the South Region to join our National Accounts Construction team in either Zurich's Dallas or Atlanta office. This is a hybrid role that will require 3 days per week in a Zurich office. This position will lead the South Construction Property team and work closely with key...

  • Regional Vice President of Construction Property

    1 month ago

    Vergennes, Vermont, United States Zurich Insurance Company Ltd. Full time

    Zurich North America is hiring a Regional Vice President of Construction Property for the South Region to join our National Accounts Construction team in either Zurich's Dallas or Atlanta office. This is a hybrid role that will require 3 days per week in a Zurich office. This position will lead the South Construction Property team and work closely with key...

  • Sales Support Representative

    7 days ago

    Vergennes, Vermont, United States TEKsystems Full time

    :Answers incoming calls and emails in a professional and effective manner inbound calls) - Assit customers with their questions on the products and pricing - Entering orders promptly and accurately – this may include special or large volume projects orders a day. 1 line item to 70 line items) - Email - inbound emails would be between 30-40 a day -...

  • Domain Consultant

    3 weeks ago

    Vergennes, Vermont, United States Wipro Limited Full time

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize...

  • Domain Consultant

    1 month ago

    Vergennes, Vermont, United States Wipro Limited Full time

    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize...

  • Sr. Manager, Services Transformation

    3 weeks ago

    Vergennes, Vermont, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...