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Account Processing Specialist II

3 months ago

Chandler, Arizona, United States Western Alliance Bancorporation Full time

Job Title:

Account Processing Specialist II

Location:

AZ - Chandler 3033

What you'll do:

As an Account Processing Specialist, you'll be responsible at the divisional level for all audit/compliance/policy/procedure controls for AAB Operations tasks, maintaining risk control while supporting the extensive growth of AAB deposits. Responsibilities also include balancing and bank account management and data integrity of deposits and systems used to manage quality control at AAB. Also, serve as a primary resource when responding to audits.

You work with management and the Relationship Banker to correct errors and quickly address risk matters. Identify when additional training is needed and help management identifies opportunities for improvement in processes and systems.

One of your key responsibilities is to build strong partnerships with managers of AAB and help to address learning opportunities for Relationship Bankers and to shape the effectiveness of our customer onboarding, maintenance, and servicing processes. Interact with various bank personnel to communicate, coordinate and resolve concerns with daily Operations Support work processed.

What we are looking for:

  • Responsible to review documentation and the quality of AAB work and ensure proper filing of supporting documentation, sharing concerns with management, and helping address repeat issues
  • Daily and timely processing of the reports, ensuring all entries follow bank rules related to compliance and risk controls, and addressing concerns with management. Communicate concerns with professionalism, remaining focused on specifics and facts
  • Maintains accurate control and accounting of Cashier's checks, test accounts and related internal control accounts, and suspense accounts and ensures items are cleared and balanced for all accounts daily and certified monthly. Processes ACH Payments by ensuring documents received are complete and accurate, creating scheduled payments, and performing audits on payment entries
  • Performs required department certifications and responds to inquiries or refers inquiries to the appropriate department or persons and executes the appropriate follow-through

What you need to have:

  • A high school diploma is required
  • 3+ years of direct, related experience in branch banking operations, accounting, data analytics, and data management
  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and other commercial banking products and services
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Strong speaking & writing skills for internal & external audiences (ex: sales or leadership)

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call