Value Added Benefit Account Manager

Found in: beBee jobs US - 2 weeks ago

Ankeny, Iowa, United States Mom's Meals Full time

The Value Added Benefit Account Manager will maintain Managed Medicaid channel growth through continued development of relationships at managed care organizations. This position will focus on account growth, encouraging utilization through field-based case managers and identifying opportunities for program expansion. This role is also responsible for leading Medicaid innovation and creating additional opportunities to supplement volumes, grow the business and drive outcomes. This position will have a relationship-oriented approach to client engagements ensuring Mom's Meals is recognized as an industry leader in quality, customer service, and nutritional support for high-risk Medicaid and LTSS members.

Position Responsibilities may include, but not limited to

  • Effectively present Mom's Meals products and services to a variety of key stakeholders within managed care organizations such as C-suite, clinical team, case managers, social workers, physicians, nurses and dietitians
  • Successful day-to-day account management and support
  • Building relationships and generating key contacts within existing and prospecting accounts
  • Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient pathways to schedule meetings and increase access for educational opportunities
  • Build a schedule of staff meetings, in-service presentations and conferences where target audiences meet and coordinate presentation of our product and service
  • Demonstrate strong sales effectiveness and prompt follow-up via telephone and email
  • Verbally and electronically summarize weekly sales activities and maintain CRM database documenting sales leads, sales call information and follow-ups
  • Travel regionally on a weekly basis and nationally on an as needed basis to represent Mom's Meals at conferences or week-long sales routes
  • Continual communication and alignment with Internal Client Support Managers around company defined account management metrics and CRM management expectations

Required Skills and Experience

  • Bachelor's degree or equivalent experience
  • 5+ years' healthcare sales experience in areas such as managed care, long-term care, home health, home care, hospital or medical equipment
  • Knowledge of Medicaid/Medicare benefit programs
  • Demonstrated experience consulting and presenting to care providers for high risk member populations
  • Sincerity and passion about helping people
  • Excellent communication and presentation skills
  • Strong Microsoft office skills – Outlook, Word, Excel and PowerPoint
  • Experience with CRM, Salesforce or similar organizational sales software
  • Strong background in Medicaid/Medicare and Managed Care organizations
  • Clinical credentialing in Social Work, Nursing, or Nutrition and be able to communicate the critical importance of medical nutrition in reducing health care costs to this high risk population
  • Familiarity and contacts within the specific regional market along with experience working in Medicaid service provision
  • Willingness to travel 20% of the time for day and overnight trips, both regionally and nationwide
  • Good driving record and insurability

Preferred Skills and Experience

  • Licensed social workers or nursing case managers with customer relationship experience will be strongly considered
  • Non-credentialed candidates will be considered if there is a passion and competency in consultatively networking and upselling SDOH benefits to field based Medicaid case managers and their supervisors

Physical Requirements

  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

Company Overview

Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO

Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

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