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quality outreach coordinator

3 months ago

Baton Rouge, Louisiana, United States Spherion Full time
Are you ready to make a meaningful impact in healthcare from the comfort of your own home? We have an exciting opportunity for passionate and driven individuals to join our team as Quality Outreach Coordinators for a leading healthcare services company. This is a highly desirable temp-to-hire position, offering you the chance to grow your career in a REMOTE environment.

Position Details:
Type: Temp to Hire
Location: REMOTE
Schedule: Monday to Friday, 8 AM - 5 PM
Compensation: $ $20.50 per hour (DOE)

Why You'll Love It Here:
Our team is driven, motivated, and committed to excellence. We thrive in a remote environment but stay connected through regular virtual meetings. If you're camera-friendly, comfortable in a call center environment, and eager to make a difference, this is the perfect role for you

Responsibilities:
As a Quality Outreach Coordinator, you'll play a vital role in improving healthcare outcomes by closing care gaps for high-risk members.
Your day-to-day responsibilities will include:
Making outbound calls to members and providers, providing exceptional customer service
Supporting quality initiatives and conducting seasonal call campaigns
Ensuring compliance with HEDIS (Health Effectiveness Data and Information Sets) and QARR (Quality Assurance Reporting Requirements)
Maintaining the integrity of Personal Health Information (PHI)

Working hours: 8:00 AM - 5:00 PM

Skills:
HEDIS / QARR Experience

Education:
High School

Experience:
1-4 years

Qualifications:
What We're Looking For:
High school diploma or equivalent
2+ years of experience in a managed care setting, medical office, or facility setting
Strong understanding of medical terminology
Exceptional phone behavior and organizational skills
Ability to work independently and problem-solve

Don???t miss this chance to join a fantastic team. Apply online and then call our office at today

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

As a Quality Outreach Coordinator, you'll play a vital role in improving healthcare outcomes by closing care gaps for high-risk members. Your day-to-day responsibilities will include:Making outbound calls to members and providers, providing exceptional customer serviceSupporting quality initiatives and conducting seasonal call campaignsEnsuring compliance with HEDIS (Health Effectiveness Data and Information Sets) and QARR (Quality Assurance Reporting Requirements)Maintaining the integrity of Personal Health Information (PHI)

experience

1-4 years

skills

HEDIS / QARR Experience

qualifications

What We're Looking For:High school diploma or equivalent2+ years of experience in a managed care setting, medical office, or facility settingStrong understanding of medical terminologyExceptional phone behavior and organizational skillsAbility to work independently and problem-solve

education

High School