PC Support Technician

Found in: beBee jobs US - 2 weeks ago


Washington, Washington, D.C., United States SAIC Career Site Full time

Description

  • SAIC is currently seeking a Printer/PC Support Technician to support the US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) program to troubleshoot and configure Network Printers/Local Printers, and complete a light volume of PC Support requests.

NOTE: This position is a Fully On Site.

JOB DESCRIPTION:

  • Perform all functional checks, troubleshooting, operational and administration tasks on managed network and local printers.
  • Coordinate relevant support and troubleshooting activities with department partners and vendors. This will include coordination with both private sector vendors and other Government agencies.
  • Manage PC Loaner inventory of 20+ devices. To include imaging and maintaining the machines, tracking inventory, and ensuring the devices are checked-in and out according to policies and procedures.
  • Assist with imaging and PC Refresh efforts as ticket volume permits.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelors and (2)+ years of experience; additional four (4) years of experience accepted in lieu of degree
  • Solid understanding of network printers, ability to troubleshoot issues, and resolve problems.
  • Experience updating printer firmware.
  • Experience with imaging computers, installing updates and software, and joining machines to a Domain.
  • Experience with Microsoft Excel and managing asset Lists and inventories.

REQUIRED CERTIFICATIONS

  • Must have a current A+ CE

REQUIRED CLEARANCE

  • Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain
  • Must be a current US Citizen
SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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