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Parts Advisor

2 months ago

Suburban Mazda of Troy, United States Lithia & Driveway Full time

Dealership:L0428 Suburban Mazda of Troy

Suburban Mazda of Troy- Parts Advisor

We are hiring immediately At Suburban Mazda of Troy, we pride ourselves on delivering exceptional customer service and top-quality automotive solutions. Our dealership is known for it's commitment to excellence and we are seeking to find a dedicated Parts Advisor to join our dynamic team If you he a passion for cars and enjoy helping customers find the right parts, this is the perfect opportunity for you Come join us today

Responsibilities

As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.

  • Answer telephone and greet customers & vendors in a friendly and professional manner.
  • Maintain clean and professional appearance of counter, work area, and stockroom.
  • Interact with the Service Team to coordinate parts for vehicle repair and service.
  • Order parts from suppliers based on Service Department and customer requests.
  • Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
  • Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
  • Receive payment or obtain credit authorization.
  • Process core returns, parts warranties and parts returns as necessary. ​ Qualifications
  • Previous parts advisor experience, preferred
  • Understand basic automotive components and systems
  • Automotive dealership service experience is a plus
  • Any automotive certifications is a plus
  • Acceptable driving record and a valid driver's license in your state of residence ​

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond