Administrative Associate
2 weeks ago
General Description:
Serves as front desk receptionist, and coordinates in-office test proctoring; provides support via email, call, chat and social media to online and distance education students, works collaboratively with the online program student support team; and is responsible for campus delivery and shipping, as needed.Department: Office of Digital Learning
Position Category: Full Time
Education & Experience:
High school graduate with experience in Microsoft Office (Excel, Word. Powerpoint, etc.). Or bachelor's in education, communication, business or computing.Experience working with online students and providing online support is a plus.
Experience with social media is a plus.
Knowledge & Skills:
Google Suite, Microsoft Office, good typing and phone skills.Familiarity with customer service and communication tools like Google Meet, Salesforce, Slack, MS Teams, Zoom, etc. is a plus.
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