Administrative Associate

2 weeks ago


Chicago, Illinois, United States Illinois Institute of Technology Full time

General Description:

Serves as front desk receptionist, and coordinates in-office test proctoring; provides support via email, call, chat and social media to online and distance education students, works collaboratively with the online program student support team; and is responsible for campus delivery and shipping, as needed.

Department: Office of Digital Learning

Position Category: Full Time

Education & Experience:

High school graduate with experience in Microsoft Office (Excel, Word. Powerpoint, etc.). Or bachelor's in education, communication, business or computing.

Experience working with online students and providing online support is a plus.

Experience with social media is a plus.

Knowledge & Skills:

Google Suite, Microsoft Office, good typing and phone skills.

Familiarity with customer service and communication tools like Google Meet, Salesforce, Slack, MS Teams, Zoom, etc. is a plus.

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