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Associate Director of Advancement Services

3 months ago

Boston, Massachusetts, United States University of Massachusetts Boston Full time

General Summary:

The Associate Director of Advancement Services will play an
integral role as a member of the Advancement Services team in
University Advancement. He/she will be responsible for coordinating
activities relating to data and gift processing such as maintaining
an integrated system of daily gift batches, producing gift
receipts, individualized acknowledgement letters, and gift
transaction reports in accordance with established procedures. In
addition, he/she will work on special projects assigned by the
Senior Director of Advancement Services. The Associate Director
will report directly to the Sr. Director of Advancement Services
and work closely with the Advancement Services and Finance
area.

Examples of Duties:

  1. Record pledge and gift transactions (i.e. stock, gift in kind,
    quid-pro quo and payroll deductions) on the Advance system and
    generate acknowledgement letters. This also includes processing
    web, manual credit card, and digital wallet transactions.
  2. Collaborate with the Director of Advancement Services and
    Finance team to ensure gift information is reflected accurately in
    the system. Ensure that biographical and gift data is being
    recorded in a timely manner on the Advance system.
  3. Work closely with the Sr. Director of Information systems on
    projects related to the ADVANCE system including coordinating and
    ensuring accuracy of biographical data appends.
  4. Add new entity records to the database as needed, analyze
    information, and populate all appropriate data fields where
    information is available.
  5. Assist department staff with set-up of desktop/laptop and
    technology equipment. Ensure all department computers have the
    latest system updates and security patches.
  6. Maintain log of technology used by various department
    members.
  7. Identify and manage ongoing data clean-up projects.
  8. Utilize various research tools (i.e. Lexis/Nexis) to
    ensure that alumni biographical data is accurately reflected on the
    Advance system.
  9. Serve as back-up/secondary person for the Matching Gift Program
    and receivables. Maintain Matching Gift information and follow up
    with companies when necessary to obtain match.
  10. Analyze gifts to determine appropriate campaigns, allocations,
    appeals for each gift to be processed, select appropriate
    acknowledgement letter based on the above criteria and source of
    gift. Produce gift receipts and individualized
    acknowledgement letters from all gifts received in a timely and
    accurate fashion.
  11. Assist Sr. Director of Advancement Services with technology
    needs of department staff including research and purchase of
    hardware and software.
  12. Perform administrative duties (i.e. enter requisitions in
    BuyWays, manage travel card for staff who have university one cards
    and process expense reimbursements, and enter personnel action
    forms in PeopleSoft).
  13. Perform other duties as assigned.

    Qualifications:

    Bachelor's degree in management information systems, management,
    computer science or a closely related field and a minimum of one to
    three years of professional experience.

    Preferred
    Qualifications:

  14. Experience working with relational databases in a higher
    education or non-profit environment.
  15. Experience working with Constituent Relations Management (CRM)
    software (i.e. ADVANCE).
  16. Experience working with SQL Languages and reporting tools
    preferred.

    Knowledge, Skills and
    Abilities
  17. Knowledge of regulatory compliance with charitable gift
    accounting policies and reporting standards as outlined by Council
    for Aide to Education Guidelines (CASE) as well as GASB (Government
    Accounting Standards Board) and IRS preferred.
  18. Proficiency in Microsoft Office and other administrative
    software applications.
  19. Ability to prepare general reports, charts, graphs and
    tables.
  20. Ability to determine proper format and procedures for
    assembling items of information.
  21. Ability to work effectively as part of a team with both
    individuals from within and outside the university.
  22. Ability to exercise sound judgment.
  23. Strong oral and written communication skills.
  24. Ability to perform well under pressure, adapt to change and
    meet deadlines in a fast-paced environment.
  25. Ability to work independently as well as in a collaborative
    team environment.
  26. Ability to maintain confidentiality standards
  27. Strong attention to detail, with a critical degree of accuracy
    regarding data entry and analysis.
  28. Strong analytical skills – including requirement analysis,
    solution design and problem solving.
  29. Strong commitment to customer service.

    D. Supervision Received:
    The Associate Director of Advancement Services reports to the
    Senior Director of Advancement Services.
    E. Supervision Exercised:
    Number of non-student employees directly supervised: 0
    Number of non-student employees indirectly supervised: 0
    Average number of student employees supervised at any given
    time: 1
    Application Instructions:

    Please apply online with your resume, cover letter and list of
    three professional references.

    Review of candidates will begin following the application
    closing date.

    Only Internal candidates in the Professional Staff
    Bargaining Unit will be considered during the first 10 business
    days of the posting. All other candidates will be considered
    after that period.

    Salary Ranges for the appropriate Pay Grade can be found
    at the following link:

    Grade: 31

    Salary
    Ranges

    This is an exempt union position.
    All official salary offers must be approved by Human Resources.

    UMass Boston is committed to the full inclusion of all qualified
    individuals. As part of this commitment, we will ensure that
    persons with disabilities are provided reasonable
    accommodations for the hiring process. If reasonable accommodation
    is needed, please contact or

    The University of Massachusetts Boston provides equal
    employment opportunities to all employees and applicants for
    employment without regard to race, color, religion, gender, gender
    identity or expression, age, sexual orientation, national origin,
    ancestry, disability, military status, genetic information,
    pregnancy or a pregnancy-related condition, or membership in any
    other legally protected class. The University of Massachusetts
    Boston complies with all applicable federal, state and local laws
    governing nondiscrimination in employment in every location in
    which the university operates. This policy applies to all terms and
    conditions of employment.