Renewals Manager

1 month ago

Greater Boston Area, United States Pluralsight Full time

Job Description:
As a Renewals Manager, you'll be responsible for renewing large volumes of customer contracts, supporting, managing, and closing renewal transactions. You'll play a meaningful role in supporting our Customer Success and Revenue organizations. You will also collaborate within Revenue and Success, Marketing and Legal to improve the renewal success while looking for additional opportunities for upselling additional revenue. The Renewals Manager works in partnership with the Account Executives when expansion opportunities are identified, ensuring that the right sales resources are engaged to maximize growth within the account.
What you'll do:

  • Complete renewal lifecycle management including all administrative tasks such as acquiring Purchase Orders when required, forecasting, quoting, agreement negotiations, and order creation and submission.
  • Engage with Revenue and Customer Success counterparts to identify and mitigate risk within your customer base.
  • Partner effectively and cross-functionally with sales account executives supporting this customer segment.


Experience you'll bring:

  • Experience renewing customers and identifying expansion opportunities
  • Background in business development, sales or customer success
  • Comfortable using a variety of communication methods (sending outbound emails, making outbound phone calls, conducting virtual meetings, leading webinars, etc.)
  • Proven track record of success in managing a high-volume portfolio of accounts
  • Business acumen and ability to analyze data to address customer situations
  • Ability to travel up to 10%
  • B2B SaaS experience; familiarity with SaaS renewal motion
  • Requires a minimum of 2 years of related or equivalent experience; a Bachelor's degree, or an advanced degree without experience.


Why you'll love working here:

  • We're remote- and hybrid-friendly
  • We're mission driven and values guided
  • We have a strong commitment to diversity and belonging
  • We cultivate a culture of trust, autonomy, and collaboration
  • We're lifelong learners and champion team member growth and advancement
  • We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.


About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud product, teams can develop critical skills, improve processes and gain data-driven insights.
We're a community of growth seekers and lifelong learners who are out to do big things that make a difference in people's lives, and we're looking for curious, talented people to join us. Our culture of trust, autonomy, and genuine collaboration create an environment where you'll grow as a human and as a professional. Because to us, your growth is our growth, and vice versa.
Physical and Mental Requirements
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work.
Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
#LI-Remote
#LI-LDB

  • Renewal Manager

    4 weeks ago

    Boston, United States LeanIX GmbH Full time

    LeanIX, an SAP company enables organizations to continuously transform. We support 1300+ customers with Enterprise Architecture Management, to efficiently organize, plan, and manage their IT landscapes. We're seeking a talented Renewal Manager to drive customer renewals and revenue growth across US. As part of the Customer Success organization, you'll play...

  • Renewal Manager

    3 weeks ago

    Boston, United States LeanIX Full time

    LeanIX, an SAP company enables organizations to continuously transform. We support 1300+ customers with Enterprise Architecture Management, to efficiently organize, plan, and manage their IT landscapes. We're seeking a talented Renewal Manager to drive customer renewals and revenue growth across US. As part of the Customer Success organization, you'll play...

  • Sr. Customer Success Renewal Manager

    10 hours ago

    Boston, United States Smartsheet Full time

    As Senior Customer Success Renewal Manager , you will support the Customer Success Organization in driving a portfolio of customer renewals for some of our most strategic accounts. The ideal Senior Renewal Manager is an experienced professional with a full understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while...

  • Sr. Customer Success Renewal Manager

    3 weeks ago

    Boston, Massachusetts, United States Smartsheet Full time

    As Senior Customer Success Renewal Manager, you will support the Customer Success Organization in driving a portfolio of customer renewals for some of our most strategic accounts. The ideal Senior Renewal Manager is an experienced professional with a full understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while...

  • Renewal Manager

    3 weeks ago

    Boston, United States SAP Leanix Full time

    SAP LeanIX enables organizations to continuously transform. We support 1300+ customers with Enterprise Architecture Management, to efficiently organize, plan, and manage their IT landscapes. We're seeking a talented Renewal Manager to drive customer renewals and revenue growth across US. As part of the Customer Success organization, you'll play a pivotal...

  • Renewal Manager

    3 weeks ago

    Boston, United States SAP Leanix Full time

    SAP LeanIX enables organizations to continuously transform. We support 1300+ customers with Enterprise Architecture Management, to efficiently organize, plan, and manage their IT landscapes. We're seeking a talented Renewal Manager to drive customer renewals and revenue growth across US. As part of the Customer Success organization, you'll play a pivotal...

  • Renewal Manager

    4 weeks ago

    Boston, United States SAP Leanix Full time

    LeanIX, an SAP company enables organizations to continuously transform. We support 1300+ customers with Enterprise Architecture Management, to efficiently organize, plan, and manage their IT landscapes. We're seeking a talented Renewal Manager to drive customer renewals and revenue growth across US. As part of the Customer Success organization, you'll play a...

  • Renewal Manager

    4 weeks ago

    Boston, United States SAP Leanix Full time

    LeanIX, an SAP company enables organizations to continuously transform. We support 1300+ customers with Enterprise Architecture Management, to efficiently organize, plan, and manage their IT landscapes. We're seeking a talented Renewal Manager to drive customer renewals and revenue growth across US. As part of the Customer Success organization, you'll play a...

  • Customer Account Manager II

    1 month ago

    Greater Boston Area, United States Huntress Full time

    Reports to: Manager, Channel Account ManagementLocation: Remote USCompensation Range: $90,000 base with additional potential variable of $60,000, plus equityWhat We Do:Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.Today's cyber-attacks...

  • Customer Account Manager II

    3 weeks ago

    Greater Boston Area, United States Huntress Full time

    Reports to: Manager, Channel Account ManagementLocation: Remote USCompensation Range: $90,000 base with additional potential variable of $60,000, plus equityWhat We Do:Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.Today's cyber-attacks...

  • Director of Renewal Operations

    1 week ago

    Boston, Massachusetts, United States Board International Full time

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...

  • Strategic Account Renewal Manager

    2 months ago

    Boston, United States Clarivate Analytics US LLC Full time

    As part of the Life Science & Healthcare sales team, you will assist our strategic accounts on their path to exciting new discoveries in pharma and healthcare. Through supporting the renewal and development of our growing subscription base, you will have the opportunity to leverage your sales skills in life science while playing a critical role in driving...

  • Director of Renewal Operations

    4 days ago

    Boston, United States BOARD International Full time

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...

  • Director of Renewal Operations

    1 month ago

    Boston, Massachusetts, United States BOARD International Full time

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...

  • Director of Renewal Operations

    3 weeks ago

    Boston, Massachusetts, United States BOARD International Full time

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.We strongly believe every...

  • Senior Manager, Total Rewards

    1 day ago

    Greater Boston Area, United States LineVision Full time

    Drive transformative change at LineVision by enhancing analytical knowledge across all people's aspects of the business. In this role, you will have total rewards from design to implementation. Working with LineVision leadership, you will lead the strategic direction, planning, and requirements to execute the architecture, implementation, communication, and...

  • Renewable Energy Policy Analyst

    1 week ago

    Boston, United States Department of Energy Resources Full time

    **Department of Energy Resources** **Job Description: Renewable Energy Policy Analyst** - Program Manager IV** **About DOER** The Department of Energy Resources’ (DOER) mission is to create a clean, affordable, equitable and resilient energy future for all residents, including low-income and Environmental Justice populations, businesses, communities, and...

  • Contract Benefits Director

    3 weeks ago

    Greater Boston Area, United States CarGurus Full time

    Who we areAt CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing...

  • Sr. Renewables SCADA Controls Engineer

    1 month ago

    Boston, United States ThinkBAC Consulting Full time

    Job Description Sr. Energy Storage SCADA Engineer - Renewables Location: FULL-TIME REMOTE (Anywhere in the USA) This is an opportunity to join an industry leading renewable energy venture with strong private equity backing that is focused on the development, execution, and operations of dynamic utility-scale energy storage projects. They are at the forefront...

  • Sr. Renewables SCADA Controls Engineer

    3 weeks ago

    Boston, United States ThinkBAC Consulting Full time

    Job Description Sr. Energy Storage SCADA Engineer - Renewables Location: FULL-TIME REMOTE (Anywhere in the USA) This is an opportunity to join an industry leading renewable energy venture with strong private equity backing that is focused on the development, execution, and operations of dynamic utility-scale energy storage projects. They are at the forefront...