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Clinical Solutions Delivery Consultant
4 months ago
Clinical Solutions Delivery Consultant (Patient Monitoring) – New England
Impact the use, adoption and optimization of patient monitoring solutions at numerous Philips customer sites. As a Clinical Solutions Delivery Consultant with Philips Healthcare, no two days are the same. One day you may be delivering a custom-made educational program at a major teaching hospital, the next you could be supporting a go-live in a clinical unit when they first put their patients on the Philips monitors. You will customize the configurations of the Philips patient monitoring systems to support the clinical workflows in the customer's units and help optimize the use of new technologies. You are critical to the successful planning and implementation of significant improvement projects.
Your role:
- Serve as a clinical resource to patient monitoring customers in the Southern New England area
- Expected travel to all states in the East Zone (CT, RI, ME, NH, VT, MA, Metro NY. Could travel from Baltimore to Maine)
- Work closely with the Philips Field Service organization, sales, and project managers during multiple phases of the implementation and go-live processes
- Understand customer's goals for their Philips solution; develop plans to support solution implementation and use from a clinical perspective
- Manage the clinical aspects of an implementation including: assessing workflows, creating education plans, determining custom configurations, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions
- Assess customer's configuration requirements and education needs; plan and deliver equipment and application education
- Focus on the clinical configuration and education needs of patient monitoring customers in various departments: critical care, emergency department, peri-operative units, telemetry, NICU/PICU, and general care
- Understand clinical implications of technical implementations including networks and clinical informatics systems
- Deliver clinical services to customers that are consultative, advanced, and focused on workflows and clinical optimization
- Apply product and clinical knowledge to troubleshoot and solve problems
- Support customers in the use and optimization of their systems
- Establish and maintain strong working relationships with key internal partners and customers; enable the success of the implementation team
You're the right fit if:
- Bachelor's Degree in Nursing or equivalent (RN); current nursing license
- 4 + years in-depth knowledge of the critical care environment
- Clinical teaching/in-servicing experience
- Skills with EMR's and networked clinical systems
- Exceptional communication and presentation skills
- Project management skills and experience
- High comfort level with technology and nursing informatics concepts
- Advanced computer skills and understanding
- Ability to be managed remotely
- Ability to work in ever-changing environments
- Flexibility and tolerance of ambiguity
- Detail oriented with excellent organizational skills
- Willingness to travel overnight 75% of the time
- Within 1 hour of a major airport
- Must possess a valid Driver's License
- Average driving is 1 to 4 hours daily
- English as a primary language
- Lift parts or carries parts weighing a few ounces to over 25 lbs.
- Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
- May be required to be available 24 x 7 via phone or text
- Potential exposure to hazardous physical, chemical, and biological agents
- This position will require you to meet all customer specific mandates such as vaccinations and or screening tests
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Philips Transparency Details
The pay range for this position is $90, ,560.00 annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside within the New England region.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
