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Remediation/Environmental Health and Safety Project Manager, Disaster Recovery and Investigations
2 months ago
Amazon's Risk Operations & Resilience (ROR) Disaster Recovery & Investigations (DRI) organization is seeking a Project Manager (PM) support with cross-functional teams in stabilization and triage, environmental health & safety (WHS), and the management of physical repairs and recovery of buildings following a disaster incident.
This role will partner with a wide range of business units within Operations, to include fulfillment centers, distribution centers, delivery stations and similar industrial warehouse occupancies. This role will manage construction and restoration vendors, driving efficient decision making throughout the physical repair and recovery process while prioritizing on-site safety. They will use project management core competencies in building construction, equipment maintenance, and/or building systems design. They will also support inventory assessment and disposition efforts for disasters involving damage to inventory while ensuring safety and environmental standards are followed. This role will partner closely with multiple stakeholders to include: Operations, WHS, Environmental, Asset Management and Legal.
This role will be a key part of the ROR-DRI team within Amazon Global Realty, providing both tactical and strategic support with a focus on implementing and executing processes, protocols and programs across WW Operations. This role will partner with the site and regional Incident Management Teams (IMT) in the triage and recovery of an incident, and will partner with vendor resources. This role will identify downstream partners who need prompt notification and response to disaster incidents, including Asset Management, Risk Management, and Legal.
The ideal candidate thrives in a fast-paced operational environment, moves quickly, and takes a collaborative approach to problem solving by leveraging talent both inside and outside the organization. The candidate will be comfortable leading calls with senior leaders and executives while also positively influencing decision making through peer-to-peer leadership. The primary function will be to partner with stakeholders to manage site-based response and recovery from physical disasters such as fires, floods, and earthquakes, and support DRI recovery operations from incident triage through operational recovery. Your expertise is in process and program management within an operational environment, with an ability to leverage functional expertise from trusted vendors and throughout Amazon. Strong written and verbal communications skills are a must, including the ability to participate or guide conversations during crisis events creating a calming experience for our internal customers.
Due to the nature of the role in supporting Amazon facilities facing the aftermath of a disaster incident, this position will be remote and the candidate must be willing and able to travel on short notice and have easy access to air travel. This role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response. This role requires travel up to 40% of the time throughout North America with occasional travel abroad. The role is part of a team of project managers on the Disaster Recovery & Investigations (DRI) team.
Key job responsibilities
- Represent DRI on-site during recovery operations
- Lead and/or participate in the recovery calls to walk through phases of an incident with site leadership and regional support stakeholders.
- Support site WHS with review of Job Hazard Analysis.
- Manage the assessment of impact to assets (building core and shell, inventory, MHE, etc.)
- Identify critical path for facility and operational resumption, overseeing complex repairs to completion.
- Lead logistical coordination of Disaster Recovery vendors, supporting creative and safe solutions for optimal recovery.
- Drive and monitor recovery efforts for major events until repairs are complete and operations resumed.
- Manage the removal of damaged and salvageable inventory.
- Manage the demolition, remediation, and repair of impacted facility.
- Collect and report on key metrics of disaster events throughout the recovery.
- Participate in cross department after-action reviews, AAR's on site and focus on process improvements.
- Create track and report operational metrics on monthly and quarterly business reviews.
- Lead and support continuous improvement initiatives incorporating DRI's phased approach aligning with existing business continuity and emergency response plans.
- Participate as a stakeholder by reviewing emergency response plans and similar tools for site Incident Management Teams to effectively triage disaster events.
About the team
Amazon offers a full range of benefits that support you and eligible
family members, including domestic partners and their children. Benefits
can vary by location, the number of regularly scheduled hours you work,
length of employment, and job status such as seasonal or temporary
employment. The benefits that generally apply to regular, full-time
employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Basic Qualifications
- Bachelor's Degree or 3 years of equivalent related experience
- 5+ years (or 25+ projects) managing physical repairs or remediation for fires, floods, hurricanes, or other disasters impacting commercial/industrial buildings, assets, and/or key infrastructure
- 5+ years as a Project Manager, Construction Manager, Project Engineer/Architect or similar in commercial construction
Preferred Qualifications
- Experience working in Reliability Maintenance, and Engineering, Robotics, Site Maintenance, or other similar experience
- 3+ years in commercial insurance as a property claims adjuster, builders risk adjuster or similar or technical consultant.
- 3+ years as a remediation consultant with training and experience in IICRC.
- 3+ years managing physical repairs to commercial buildings, assets, and/or key infrastructure
- Advanced knowledge of design and repair practices of commercial buildings, critical building systems, and real estate infrastructure.
- Project Management Professional (PMP) certification or similar with ability to set timelines, milestones, and track toward completion within a high-stress, fast paced environment.
- Amazon operations experience in leadership position with familiarity with inventory disposition.
- Experience in writing complex procedure and protocol documentation.
- Availability for on-call rotations after hours and weekends for emergency response support in North America
- Strong verbal and written communication skills with ability to communicate quickly, clearly, and effectively.
- Certification in FEMA disaster preparedness, Incident Command training, or equivalent.
- Familiarity with NFPA921 fire investigation protocols and processes, root cause analysis or similar.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
