Supervisory Contact Representative
4 weeks ago
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at
Duties
WHAT IS THE WAGE & INVESTMENTDIVISION?
A description of the business units can be found at:
2 Vacancies will be filled in the following specialty areas:
Wage and Investment Service Centers/Accounts Management
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
As a Front Line Manager you will:
- Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
- Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
- Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
- Give advice, counsel or instruction to employees on work and administrative matters.
- Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
- Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
- Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
- Identify developmental and training needs of employees, providing or arranging for needed development and training.
- Initiate ways to improve production, work processes and/or to increase the quality of the work directed.
-
Starbucks Supervisor
3 weeks ago
Pittsburgh, Pennsylvania, United States The Westin Convention Center, Pittsburgh Full timeAdditional Information Starbucks, Pay: $18.00/hour, Full Time, Opening and closing shiftsJob Number Job Category Food and Beverage & CulinaryLocation Liberty Westin Coffee Shop WS, 1000 Penn Avenue, Pittsburgh, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryEnsure staff is...
-
Administrative Assistant
1 week ago
Pittsburgh, Pennsylvania, United States Ultimate Full timeWe are looking for a reliable Administrative Assistant who will undertake a broad set of administrative and clerical tasks, such as providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities, particularly making travel and meeting arrangements, preparing reports and...
-
Flooring Estimators Needed
4 weeks ago
Pittsburgh, Pennsylvania, United States gpac Full timeJob Title: Flooring EstimatorJob Summary: We are seeking a detail-oriented Flooring Estimator to join our team. The Flooring Estimator will accurately estimate costs and materials for flooring projects, collaborating with sales, project management, and installation teams.Responsibilities:Conduct on-site visits to assess project requirements.Collaborate with...
-
Senior Vice President, Treasury and ALM
6 days ago
Pittsburgh, Pennsylvania, United States BNY Mellon Full timeOverview Independently provides expertise to the policy writing, liquidity assessments, analytical research, data gathering, calculations, modeling and forecasting related to controlling the risks associated with assets, liabilities, liquidity funding, capital and IRR management. Interfaces with internal and external stakeholders and continues to build a...
-
Enrollment Counselor and Coordinator
3 weeks ago
Pittsburgh, Pennsylvania, United States Carlow University Full timeEnrollment Counselor and Coordinator - Dual Enrollment and School RelationsThe Enrollment Counselor and Coordinator of Dual Enrollment and School Relations is responsible for the daily administration of Carlow's growing dual enrollment (college in high school) program while maintaining a small recruitment territory. This position will manage student...
-
Supervisory Labor Management Relations Examiner
3 weeks ago
Pittsburgh, United States National Labor Relations Board Full timeSummary The Regional Office represents the operating branch of the Agency and performs the majority of the Agency's case handling work. This position is responsible for investigating and handling representation cases (R cases) of varying complexity and a variety of unfair labor practice cases (C cases) which may range from simple to difficult...
-
Supervisory Attorney-Advisor
4 weeks ago
Pittsburgh, United States Non-Departmental Agency Full timeSummary The purpose of the Supervisory Attorney-Advisor position is to serve as an Attorney-Advisor to Commission Administrative Law Judges (ALJs) and participate in the overall management and administration of the Office of the Chief Administrative Law Judge (OCALJ). ...
-
Contact Center Quality Assurance Analyst
5 days ago
Pittsburgh, United States First National Bank of Pennsylvania Full timePrimary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title:Contact Center Quality Assurance Analyst Business Unit:Retail Operations Reports to:Manager of Contact Center Quality Assurance Position Overview: This position is responsible for monitoring...
-
Associate, Client Processing Representative II
2 weeks ago
Pittsburgh, United States The Bank of New York Mellon Full timeClient Processing - Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients....
-
Contact Center Quality Assurance Analyst
1 week ago
Pittsburgh, United States F.N.B. Corporation Full timePrimary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Contact Center Quality Assurance Analyst Business Unit: Retail Operations Reports to: Manager of Contact Center Quality Assurance Position Overview: This position is responsible for...
-
Contact Center Quality Assurance Analyst
3 days ago
Pittsburgh, United States F.N.B. Corporation Full timePrimary Office Location: 503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Contact Center Quality Assurance Analyst Business Unit: Retail Operations Reports to: Manager of Contact Center Quality Assurance Position Overview: This position is responsible for...
-
Associate, Client Processing Representative I
4 weeks ago
Pittsburgh, United States BNY Mellon Full timeClient Processing - Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner. Performs...
-
Associate, Client Processing Representative I
3 weeks ago
Pittsburgh, United States BNY Mellon Full timeOverview Client Processing - Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner....
-
Pittsburgh, United States BNY Mellon Full timeClient Processing - Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients....
-
Pittsburgh, United States BNY Mellon Full timeClient Processing - Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with clients....
-
Call Center Representative
2 weeks ago
Pittsburgh, United States The Auto Club Group Full timeCall Center Representative - Roadside Assistance. As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have th Roadside, Call Center, Representative, Retail, Insurance
-
Financial Representative
1 week ago
Pittsburgh, United States Western & Southern Life Full timeOrganization : Name PITTSBURGH PA Default: Location : City PITTSBURGH Overview The purpose of the Financial Representative is to meet the middle-income client needs for risk protection, financial security, and wealth creation by educating clients, analyzing needs, and recommending solutions in an ethical and client-focused manner. The Financial...
-
Lead Accounts Receivable Representative
7 days ago
Pittsburgh, United States Thermo Fisher Scientific, Inc. Full timeEffectively manage a high volume of email communication and phone contact. Have strong working knowledge of customer billing platforms that allow problem identification and solution. Proficiency in key Excel functions that will drive collection eff Accounts Receivable, Representative, Lead, Customer Service, Manufacturing, Accounting, Business
-
Client Service Representative
1 week ago
Pittsburgh, United States BNY Mellon Full timeThe Client Service Representative is responsible for the servicing of the deposit and loan portfolio of consumer and business clients of National Banking. The CSR will provide premiere customer service via phone, fax and e-mail across all regions. This position supports the timely response to and resolution of client inquiries regarding deposit and loan...
-
Client Service Representative
2 weeks ago
Pittsburgh, United States BNY Mellon Full timeThe Client Service Representative is responsible for the servicing of the deposit and loan portfolio of consumer and business clients of National Banking. The CSR will provide premiere customer service via phone, fax and e-mail across all regions. This position supports the timely response to and resolution of client inquiries regarding deposit and loan...
-
Sales Account Representative
1 week ago
Pittsburgh, United States CRJ CONSULTING LLC Full timeJob DescriptionJob DescriptionWe are seeking a Sales Account Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersRetail SalesReach agreed upon sales targets by the...
-
Clinical Support Representative
3 weeks ago
Pittsburgh, United States East Liberty Family Health Care Center Full timeJob DescriptionJob DescriptionThe Clinical Support Representative Lead coordinates and oversees the activities of the front office and CSR team members to ensure compassionate and professional care for patients and effective and efficient front office workflow.QUALIFICATIONS•High School diploma or equivalent; Associate degree or higher preferred, but not...
-
Outside Sales Representative
14 hours ago
Pittsburgh, United States Guttman Energy, Inc. Full timeABOUT THE COMPANY:Guttman Holdings, Inc. is a 100% employee-owned energy Company and the parent organization of Guttman Energy, Guttman Renewables, and Source One Transportation.Those three entities united to form Guttman Holdings on November 30, 2022, under an Employee Stock Ownership Plan (ESOP). Since then, each entity has maintained their individual name...
-
Outside Sales Representative
7 days ago
Pittsburgh, United States Guttman Energy, Inc. Full timeABOUT THE COMPANY:Guttman Holdings, Inc. is a 100% employee-owned energy Company and the parent organization of Guttman Energy, Guttman Renewables, and Source One Transportation.Those three entities united to form Guttman Holdings on November 30, 2022, under an Employee Stock Ownership Plan (ESOP). Since then, each entity has maintained their individual name...
-
Wireless Sales Representative
1 week ago
Pittsburgh, United States Opus Business Consulting Full timeJob DescriptionJob DescriptionAbout Opus Business Consulting, Inc.We are a leading provider of outsourced marketing and sales solutions in Pittsburgh. We believe in bringing the personal connection back into the client-customer relationship. We aim to go the extra mile for our clients and create a positive environment for our people to grow. We want to make...