Call Center Representative
2 weeks ago
Call Center Representative
ID
Department
Retail
Position Type
Regular
Location
US-MN-Eagan
Job Overview
The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with the goal of converting these leads into sales appointments. The Associate Representative is the first employee that a potential customer will connect with, so they must represent the brand with a positive and professional demeanor while offering a best-in-class customer experience from the beginning.
Highlights of your role
- Connect with potential customers via phone, text, email, and web chat
- Educate potential customers on our business and determining whether or not we have the right product/service for them
- Following up on inquiries
- Follow scripting and vetting standards to ensure all needed information is captured for each Sales appointment
- Review previous appointments and assess the needed approach to reschedule a customer as needed
- Capture contact information and project details and input into Salesforce
- Route unserviceable leads to other partnering businesses that can serve the potential customer
- Evenings and weekends are required.
- Hybrid work schedule - two days in office in Eagan.
Salary Range
$17 - $19 per hour
You're a good fit if you have (or if you can)
- Excellent time management and communication skills (Bilingual preferred)
- Take direction well and can follow procedures
- Experience in call centers, customer service, service industry, sales, or marketing in a customer-facing role
- Ability to learn quickly and adapt to changing standards and situations
- Hands-on experience with any of the following systems would be helpful: Microsoft Office Suite, Salesforce, Zendesk, Webflow, Typeform, Klaviyo, Calendly
- All combinations of education and experience will be considered
Also want to make sure you have
- Professional, positive behavior with a focus on providing an outstanding experience for our customers, as well as engaging with the team.
- Ability to multi-task by navigating several processes and programs while maintaining professionalism with customers
- Self-motivator with a strong work ethic
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. owned and -led window and door company, you belong to a community full of opportunities.
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy
- Better Living Day (a paid day off to go have some fun)
- $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
- Giving at Marvin - join coordinated volunteer opportunities
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship
When you belong to the Marvin team, it's all part of the package. Apply today
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.
-
Associate Representative
2 weeks ago
Eagan, Minnesota, United States Marvin Full timeAssociate RepresentativeID DepartmentRetailPosition TypeRegularLocationUS-MN-EaganJob OverviewThe Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with the goal of converting these leads into sales appointments....
-
Service Technician
4 weeks ago
Eagan, Minnesota, United States The Davis Companies Full timeLocation: Eagan, Minnesota Type: Direct Hire Job #66949 Salary: $70,720 Service Technician - Direct Hire A leading manufacturer of industrial air compressors is currently hiring Service Technicians with a strong mechanical background. These are direct hire positions in Fargo ND, Menomonie, WI and Twin Cities, MN. Pay Rate of the Service Technician: ...
-
F&B Host
4 weeks ago
Eagan, Minnesota, United States Omni Hotels & Resorts Full timeF&B HostJob LocationsUS-MN-EaganRequisition ID # of Openings1Category (Portal Searching)Restaurant OperationsLocationA substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown...
-
Data Entry
1 month ago
Eagan, Minnesota, United States Northwest Respiratory Services Full timeJob DetailsJob Location 01 Eagan - Eagan, MNPosition Type Full Time Salary Range $ $22.00 HourlyJob Shift DayJob Category Customer ServiceDescription Northwest Respiratory Services (NRS) seeks a Data Entry Representative for our Patient Intake department in Eagan, Minnesota. NRS is a leading provider of oxygen and respiratory products throughout the Midwest...
-
Admissions Advisor
4 weeks ago
Eagan, Minnesota, United States Rasmussen College Full timeAdmissions AdvisorRasmussen UniversityEagan, MNFor over a century, Rasmussen University has provided higher education options and stayed true to our mission to meet the evolving needs of our diverse communities to create well-rounded professionals, ready for in-demand careers. From our first campus opening in 1900 and leading the industry in online...
-
Call Center Representative
2 weeks ago
Eagan, United States Marvin Full timeCall Center Representative ID 2024-3714 Department Retail Position Type Regular Location US-MN-Eagan Job Overview The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with...
-
Call Center Representative
2 weeks ago
Eagan, United States The Marvin Companies Inc Full timeJob Overview The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with the goal of converting these leads into sales appointments. The Associate Representative is the first employee that a potential customer...
-
Call Center Representative
2 weeks ago
Eagan, United States Marvin Full timeThe Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with the goal of converting these leads into sales appointments. The Associate Representative is the first employee that a potential customer will connect...
-
Business Development Representative
2 weeks ago
Eagan, United States Bay and Bay Transfer Full timePOSITION DESCRIPTION:Position Title: Business Development Representative Department: Sales Location: Eagan, MN Reports To: VP of Sales Bay & Bay is looking for a motivated Business Development Representative. This position is a great opportunity for someone who believes in themselves and is interested in getting into the sales field in the Transportation...
-
Patient Services Representative
2 weeks ago
Eagan, United States Infinite Health Collaborative (iHealth) Full timeDescription The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. FT role, Monday - Friday 8:30 am - 5:30 pm, out of our Minnetonka, Edina, St. Louis Park, Eagan St. Paul & Roseville locations. A $1,500.00 sign-on bonus will...
-
Technical Support Specialist
4 days ago
Eagan, United States Ecolab Full time12+ month contract The Technical Support Specialist is a member of the Equipment & Product Technical Support (EPTS) located in Eagan, MN. As a member of the EPTS team, you are responsible for provision of technical support with emphasis in one of Ecolab’s Core Competencies to provide technical support to Ecolab’s field sales and service organization. As...
-
Technical Support Specialist
3 days ago
Eagan, United States Ecolab Full time12+ month contract The Technical Support Specialist is a member of the Equipment & Product Technical Support (EPTS) located in Eagan, MN. As a member of the EPTS team, you are responsible for provision of technical support with emphasis in one of Ecolab’s Core Competencies to provide technical support to Ecolab’s field sales and service organization. As...
-
Admissions Advisor
2 weeks ago
Eagan, United States Rasmussen University Full timeAdmissions AdvisorRasmussen UniversityEagan, MN For over a century, Rasmussen University has provided higher education options and stayed true to our mission to meet the evolving needs of our diverse communities to create well-rounded professionals, ready for in-demand careers. From our first campus opening in 1900 and leading the industry in online...
-
Admissions Advisor
4 weeks ago
Eagan, United States Rasmussen College Full timeDescription Admissions AdvisorRasmussen UniversityEagan, MN For over a century, Rasmussen University has provided higher education options and stayed true to our mission to meet the evolving needs of our diverse communities to create well-rounded professionals, ready for in-demand careers. From our first campus opening in 1900 and leading the industry in...
-
Sales Development Representative
2 weeks ago
Eagan, United States Blue Net Full timeJob DescriptionJob DescriptionAbout the PositionAs a member of the Sales Team, you will be responsible for prospecting and generating qualified leads and opportunities for our Account Executives. The ideal candidate is results-driven, has a strong and natural Sales talents, and is committed to creating new business opportunities. Responsibilities· The SDR...
-
Surgical Tech Certified
7 days ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Surgical Tech Certified
2 weeks ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Surgical Tech Non Certified
7 days ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Registered Nurse Operating Room
2 weeks ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Registered Nurse Operating Room
2 weeks ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Registered Nurse Operating Room, Pool
2 weeks ago
Eagan, United States Surgery Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Registered Nurse Operating Room, Pool
2 weeks ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Registered Nurse Operating Room, Pool
2 weeks ago
Eagan, United States SCA Health Full timeOverview:Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
Registered Nurse Operating Room, Pool
2 weeks ago
Eagan, United States SCA Health Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
RN PreOp PACU
2 weeks ago
Eagan, United States Surgery Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...