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logistics/customer service delivery driver

3 months ago

Pleasant Prairie, Wisconsin, United States Kroger Delivery Full time
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger s driving standards. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum

  • Excellent communication and customer service skills
  • Must annually pass a DOT regulated medical exam
  • Must be at least 21 years old
  • Must be able to lift up to 50 lbs. with or without reasonable accommodation
  • Ability to operate a delivery van and handheld tablet device
  • Must have a good driving record
Desired

  • High School Diploma or GED
  • Any delivery driver experience
  • Any customer service experience
  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Kroger s Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
  • Complete preinspections check of company vehicle before use and report any defects to supervisor
  • Operate company provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation