Senior Sales Manager

2 weeks ago

San Antonio, Texas, United States Hotel Valencia Riverwalk Full time

Hotel Valencia Riverwalk is a premier luxury hotel renowned for its exceptional hospitality and world-class amenities. Nestled in the heart of San Antonio, our hotel offers unparalleled comfort and sophistication, making it a top choice for discerning travelers and corporate clients alike.

Position Summary:

As a Senior Sales Manager at Hotel Valencia Riverwalk, you will play a pivotal role in driving revenue growth and expanding our client base. will be responsible for developing and implementing strategic sales plans to maximize hotel bookings and meeting revenue targets. Your primary focus will be on generating sales from corporate, social bookings, and travel agencies while maintaining strong relationships with existing clients. You must have with a proven track record of achieving revenue targets, managing budgets, and fostering positive relationships with clients and internal stakeholders.

Reports To: Assistant Director of Sales & Marketing and/or Director of Sales & Marketing

Status: Exempt

Job Location: San Antonio, Texas

Our mission at Valencia Hotel Group is to provide a truly unique experience, delivering the finer aspects of hospitality with exceptional service executed by our engaged and empowered team. The goals and needs of our team, guests, and investors are the foundation of our culture.

Job Responsibilities:

Develop and execute comprehensive sales strategies to achieve revenue goals and increase market share.
Identify and pursue new business opportunities through prospecting, cold calling, networking, and attending industry events.
Build and maintain relationships with corporate clients, travel agencies, event planners, and other key stakeholders.
Lead negotiations and contract discussions to secure profitable group bookings.
Collaborate with the marketing team to create compelling promotional campaigns and sales collateral to drive sales.
Conduct regular market analysis and competitor research to stay informed about industry trends and adapt sales strategies accordingly.
Prepare and present sales reports, forecasts, and performance metrics to senior management.
Provide leadership and guidance to the sales team, fostering a culture of excellence, positivity, collaboration, and accountability.
Actively participate regularly in sales discussions and meetings.
Ensure adherence to hotel credit procedures and audit guidelines.
Coordinate cross-sell opportunities within the portfolio.
Maintain involvement with community organizations for client solicitation and relationship building.
Measure group business plan results quarterly and report findings to senior leadership.
Utilize Smith Travel Research data and financial reports for informed decision-making.
Collaborate with revenue teams to maximize room revenue, food and beverage revenue and room night goals.
Manage group inventory and cut-off dates according to contracts.
Attend trade shows and major events to promote new business opportunities.
Develop and maintain a strong network and presence in the local community.
Recruit, train, mentor, and give feedback to direct reports.
Stay updated on emerging technologies and trends in group sales and marketing.
Conduct performance appraisals and ensure compliance with company standards.
Motivate, coach, counsel, and discipline management personnel as needed.
Ensure fair and equitable treatment of all employees.
Respond promptly to guest requests and ensure satisfaction.
Maintain a professional image and adhere to attendance guidelines.
Foster a positive and collaborative team approach within the sales team and across departments.
Ensure compliance with all federal, state, and local laws and regulations.
Perform other related duties as assigned.

Required Skills/Abilities:

Bachelor's Degree and/or equivalent work experience
Minimum of 3 + years' experience in Sales
Independent Hotel Experience preferred.
Extensive knowledge of the principles, procedures, and best practices in the hospitality sales industry
Must be a pro-active, self-starter able to work independently and can take ownership of projects from start to finish while also working well in a team environment.
Excellent organizational skills and laser-focused attention to detail
Strong analytical and problem-solving skills
Strong network of corporate contacts and relationships within the hospitality industry.
Excellent negotiation, communication, and presentation skills.
Ability to work effectively in a fast-paced environment and adapt to changing priorities.
Proficiency in sales (Delphi) software, Property Management Software (PMS), and Microsoft Office Suite.

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