senior director ecommerce

4 days ago

Los Angeles, California, United States Forever 21 Full time
Overview

Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse.

Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.

With a renewed focus on the customer experience, we offer high-style designs and fashion basics with compelling values and a dynamic store environment.

Whether we're collaborating with your favorite brands, and influencers or setting trends - we are always striving to make Forever 21 your go-to fashion destination to shop, work, and play
Join us – tomorrow is yours to define... Forever

The Senior Director, Ecommerce and Digital Merchandising will be responsible for developing and implementing comprehensive strategy to drive our digital business.

This includes digital merchandising, enhancing our online customer experience, maximizing conversion rates, and driving revenue growth to hit our financial plan.

This role requires a visionary leader with a deep understanding of e-commerce, digital marketing, and data-driven decision-making.

The ideal candidate will possess a proven track record of success in a similar role and demonstrate exceptional leadership, strategic thinking, and analytical skills.

In addition to these responsibilities, the Senior Director will oversee the business and website strategy for each division, aligning with financial, brand, and product goals for each season.

This role involves leading a team of merchandisers, content managers, operations, fraud, and inventory management teams to optimize key performance indicators such as Conversion Rate, Average Order Value (AOV), Units Per Transaction (UPT), Gross Margin (GM), and other critical business metrics.

The successful candidate will seamlessly integrate business objectives with innovative merchandising strategies to ensure cohesive and effective execution across all divisions.

Responsibilities

Strategic Leadership:

Develop and execute a holistic merchandising strategy aligned with business goals, focusing on optimizing product assortment, pricing, and promotional strategies to drive online sales and profitability.


Team Management:
Lead, mentor, and inspire a high-performing merchandising team, fostering a culture of innovation, collaboration, and continuous improvement.

Data-Driven Decision Making:

Utilize advanced analytics and performance metrics to assess and refine merchandising strategies, ensuring data-driven decisions that enhance the customer journey and increase conversion rates.


Customer Experience:

Champion the customer experience by implementing best-in-class merchandising practices, including effective product categorization, cross-selling, upselling, AI and personalized recommendations.


Collaboration:

Collaborate closely with cross-functional teams, including marketing, product development, supply chain, and IT, to ensure seamless execution of merchandising initiatives and alignment with overall business objectives.


Market Analysis:

Stay abreast of industry trends, competitive landscape, and emerging technologies to identify opportunities for innovation and differentiation in our merchandising approach.

Qualifications

Bachelor's degree required, preferably in business management. Master's degree preferred.
10+ years of experience in e-commerce merchandising, with a minimum of 5 years in a senior leadership role.
Proven track record of developing and executing successful online merchandising strategies that drive revenue growth and enhance customer experience.
Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
Excellent leadership and team management abilities, with a demonstrated ability to inspire and develop talent.
Deep understanding of digital marketing, SEO, and web analytics tools.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.
Proficiency in e-commerce platforms, content management systems, and merchandising software.
Forever 21 will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance NO
We actively encourage our current and future employees to:
Unleash your style - where your self-expression and creativity inspire others. Employees can take advantage of our relaxed corporate dress code showing up in a way that makes them feel comfortable, stylish, and unique
Embrace your individuality – we value the diverse perspectives, talents, and backgrounds that make each person one-of-a-kind. We celebrate what makes you exceptional
Own your Journey- Where personal & professional growth goes hand in hand. Embrace your journey, learn, adapt, and make a lasting impact. At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC

ADDITIONAL DATA:
The salary range for this position is annually. Pay is based on several factors including but not limited to position offered and work experience.

In addition to your salary, Forever 21, and its affiliated brands, offers a benefits package, including 401(k) plan, overtime pay, flexible work schedule and a generous employee discount program (all benefits are based on eligibility).

Additional information regarding the benefits for this position can be found at
SPARC Group LLC is an equal-opportunity employer.

We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law.

We are also committed to the full inclusion of qualified individuals in the job application and interview process.
Employees are expected to perform the essential functions of the position satisfactorily.

In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship.

If a reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.

  • Director of eCommerce

    2 weeks ago

    Los Angeles, California, United States Nati Trancas Malibu, Inc Full time

    Overview Nati Boutique, a prominent fashion retailer with a strong presence in Los Angeles, is looking for a forward-thinking Director of eCommerce to lead our digital growth endeavors. Reporting directly to company leadership, this position offers a remarkable chance to shape the future of our eCommerce business and drive substantial revenue...

  • Director of eCommerce

    2 weeks ago

    Los Angeles, California, United States Vensure Employer Services Full time

    Job DescriptionJob DescriptionAs the Director of eCommerce, you'll play a pivotal role in elevating our online presence and driving sales through innovative marketing strategies. This position requires a hands-on approach and a willingness to dive into both marketing and eCommerce operations to replicate our existing success and propel us to the next...

  • Senior Director of Planning

    2 weeks ago

    Los Angeles, California, United States KHY by Kylie Jenner Full time

    As Senior Director of Planning for KHY, you will lead a team responsible for forecasting demand, managing inventory, and optimizing supply chain operations. You will collaborate with cross-functional teams to identify areas for improvement and implement processes to ensure KHY meets its financial goals. This role offers significant growth opportunities as...

  • Senior Director of Development

    1 week ago

    Los Angeles, California, United States LA Opera Full time

    Contributed revenue is a primary source of LA Opera's income,and the Senior Director of Development plays a critical leadershiprole related to the company's fundraising strategy andoperations.This position reports to the Executive Vice President/ChiefStrategic Officer, and direct reports to this position include theDirector of Major Gifts, the Associate...

  • Director of Growth

    2 weeks ago

    Los Angeles, California, United States 24 Seven Talent Full time

    Our client in the health + wellness space is looking for an experienced Director, Growth Marketing Strategy to direct the end-to-end e- commerce strategy for our DTC websites. This role drives DTC initiatives, collaborates with data teams for consumer insights, oversees key strategic functions, and manages critical financial metrics for continuous...

  • Medical Director, Senior Care

    3 days ago

    Los Angeles, California, United States UCLA Health Full time

    The Medical Director for Senior Care (MD SC) at UCLA Health will be responsible for the establishment and oversight of specialized Senior Care clinics. The MD SC's work will include partnering closely with the CMO AC and the Chief of Operations, Community Clinic Network to set the overall direction, strategy, and operational structure for the Senior Care...

  • Senior Director of Business Development

    2 weeks ago

    Los Angeles, California, United States Metropolis Full time

    J ob Title: Senior, Director of Business Development The Company Metropolis is an artificial intelligence company that uses computer vision technology to enable "checkout-free" experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the...

  • Senior Director, Regulatory Compliance

    7 days ago

    Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $149, Min.) - $201, Mid.) - $254, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...

  • Senior Director, Union Payroll

    2 weeks ago

    Los Angeles, California, United States Fox Full time

    OVERVIEW OF THE COMPANYFox CorporationUnder the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while...

  • Senior Art Director

    1 month ago

    Los Angeles, California, United States 1000heads Full time

    Title : Senior Art DirectorReporting to: Associate Creative DirectorLocation: Hybrid - Los Angeles, New York, Miami, ChicagoContract: Full TimeHours of work: 37.5/weekWe are looking for a Senior Art Director who thrives in a dynamic environment and loves the challenge of discovering engaging and innovative content that genuinely excites our target audience....

  • Senior Manager, Policy

    2 weeks ago

    Los Angeles, California, United States Whatnot Full time

    Senior Manager, Policy at Whatnot (United States) Whatnot is a livestream shopping platform and marketplace supported by Andreessen Horowitz, Y Combinator, and CapitalG. We're shaping the future of ecommerce, combining community, shopping, and entertainment. Whether you work remotely or in-office, we adhere to our values. Our team comprises experts from...

  • Merchandiser/Buyer

    1 month ago

    Los Angeles, California, United States The Workshop LA Full time

    A hugely successful contemporary denim and RTW brand is in search of a full time Merchandiser to add to their team. You will report to the Merchandising Director and have one assistant for support. The ideal candidate will come from a contemporary brand with RTW with 3-5 years experience. This role is onsite, 5 days/week.Salary: 85k...

  • Senior Product Manager

    4 weeks ago

    Los Angeles, California, United States AXS Full time

    Position: Senior Product Manager Worksite address: 425 West 11th St Ste 100, Los Angeles, CA 90015Responsibilities: Serve as liaison between business, internal product, engineering, QA, design and executive teams and technical aspects of projects. Plan project stages and assess business implications for each stage. Plan and manage product roll-out and assist...

  • Sales Director, Los Angeles

    1 month ago

    Los Angeles, California, United States Digital Remedy Full time

    Digital Remedy is a Performance Marketing Partner for brands & agencies, headquartered in New York City, that specializes in helping marketers deliver better outcomes and higher ROI on their media investments. Digital Remedy offers access, measurement, and optimization across all major media channels with a speciality in Performance CTV. Our proprietary...

  • Senior Director, Finance

    2 weeks ago

    Los Angeles, California, United States Seegers & Associates Full time

    Summary:Our client holds a prominent position in the global real estate investments arena and is deeply committed to offering sustainable investment solutions. With a reputation as a reliable partner for investors worldwide, they are known for their comprehensive approach, encompassing various asset categories, geographies, risk profiles, and execution...

  • Senior Project Director

    1 month ago

    Los Angeles, California, United States A-1 Full time

    The OpportunityRS&H is seeking a Senior Project Director to join our Aviation Practice in our Los Angeles office Overview:The RS&H Los Angeles office is searching for a Senior Project Director to join our team to manage a wide variety of engineering projects for our airport clients in the Los Angeles area. You are a natural leader who is comfortable...

  • Senior Software Engineer

    1 month ago

    Los Angeles, California, United States Feedonomics Full time

    About FeedonomicsAs a leading product feed management platform, Feedonomics partners with agencies, brands, and retailers to optimize and list their products on the top ecommerce shopping destinations around the world. What makes us different from other SaaS companies in the space? We manage everything from integration and full-service onboarding to ongoing...

  • Clinical Development, Senior Director

    2 weeks ago

    Los Angeles, California, United States Third Rock Ventures Full time

    A clinical-stage biotechnology company based in San Francisco, backed by Third Rock Ventures, is harnessing the power of adipocyte biology and the latest advances in human genetics to develop first-in-class, next-generation medicines for cardiometabolic diseases. The company is building a pipeline of therapies that target rare and common cardiometabolic...

  • Director of E-commerce

    2 weeks ago

    Los Angeles, California, United States Smockingbird Full time

    Job Overview:As the Director of E-commerce, you will be responsible for developing and executing a comprehensive growth strategy that drives customer acquisition, engagement, and retention, while maximizing ROI. This is a full time, hybrid position reporting to a Co-Founder. Do you have the following skills, experience and drive to succeed in this role Find...

  • Director of Brand Marketing

    2 weeks ago

    Los Angeles, California, United States Dr. Squatch Full time

    Why Dr. Squatch Exists and What They Do Dr. Squatch is dedicated to raising the standard of men's personal care by offering a range of natural, high-performance products. Committed to growth and innovation, the company is constantly expanding its product line, entering new markets, and gaining international recognition. Dr. Squatch has been honored with...