See more Collapse

Senior Business Analyst

1 month ago

Oklahoma City, Oklahoma, United States American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

As the Senior Business Analyst, you will be responsible for managing a team dedicated to implementing innovative products and processes that take AmexGBT into the future of our industry. You will design processes, test new technology and manage the execution of the NDC end-to-end testing. You must understand AmexGBT's product strategy, the market and competitive landscape and work with internal and external stakeholders including Technology, Finance, Supplier Partnerships, Service Delivery, Client Services, Sales, Marketing, Traveler Care and others. You will assist in any live product issues and drive solutions. You will also provide subject matter expertise on how the latest technology and products in the market could positively impact GBT's business. You will be a domain expert in your product area and will act as an advisor to internal teams and senior management on processes and operations. You will have a direct impact on how we service our customers. This role is critical to AmexGBT's future growth and we're looking for outstanding and seasoned candidates.

What You'll Do:

  • Manage a global team of Business Analysts for NDC deployment at GBT.
  • Design, own and maintain all NDC test plans so they can be deployed in an agile and modular manner.
  • Write test cases and acceptance criteria.
  • Knowledge of how API connections are used to connect to provide data and content.
  • Formalize test campaigns with issue logs curated and shared with program team. Ensure all use cases are included in test campaigns and proactively add use cases as discovered.
  • Ensure online testing is completed for NDC online for pilot customers, countries and carriers.
  • Produce reports from issue logs for cross-functional teams to easily understand current project status.
  • Escalate issues with suppliers as needed.
  • Analyze GDS host and web services functionality as it relates to NDC functionality using GDS host interfaces, testing tools, API logs, internal and external documentation and interactions with GDS contacts.
  • Document and share findings with colleagues, customers and partners of GBT.
  • Work closely with the business, product, support, technology and operations teams as needed to understand requirements.
  • Present analytical findings to colleagues at all levels on conference calls or in person meetings and workshops.
  • Create incidents in Smartsheet Jira, GDS support portals or SNAP as needed.
  • Respond to technical questions regarding NDC processes.
  • Create and/or analyze PNRs, troubleshoot bugs.

What We're Looking For:

  • 8+ years' experience with GDS PNRs and web services, specifically, Amadeus, Sabre, Apollo, and Galileo. Must be advanced in one of these at minimum.
  • 5+ years managing a team.
  • Experience creating effective technical and functional documentation for all audiences.
  • Experience collaborating across multiple functions and working with developers, operations, SMEs, technical resources, and support teams.
  • Ability to understand both the high-level goal as well as granular detail
  • Ability to dig into complicated details until all facts are understood. Ability to document such requirements.
  • Excellent organizational and communication skills, ability to find relevant documentation as needed.
  • Ability to work on multiple features at the same time while also supporting BAU troubleshooting as needed.
  • Self-starter who can work independently in a global team
  • Smartsheet experience a plus.

Location

United States

The US national annual base salary range for this position is from $85,000 to $170,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance )

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
  • Wellbeing resources to support mental and emotional health for you and your immediate family.
  • And much more

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement ) .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for

Click Here to Learn More )


We have other current jobs related to this field that you can find below

  • Senior Business Analyst

    2 months ago

    Oklahoma City, Oklahoma, United States TEKsystems Full time

    One of TEKsystem's largest customers is looking for a Business Analyst to join their team This is a long-term opportunity for someone looking to take the next step in their career. Previous experience as an IT Business Analyst is required. Day to day responsibilities and qualifications include: • Agile certification and/or experience Deliverables...

  • Business Intelligence Senior Analyst

    7 hours ago

    Oklahoma City, Oklahoma, United States CBRE Full time

    Business Intelligence Sr Analyst Job ID 179735 Posted 13-Aug-2024 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Remote - US - Remote - US - United States of America About the role This is a fully remote position. As a CBRE Business Intelligence Sr. Analyst, you will be responsible for...

  • Business Analyst

    2 weeks ago

    Oklahoma City, Oklahoma, United States CAI Full time

    Job ID NumberR3340Employment TypeFull timeWorksite FlexibilityRemoteJob SummaryAs a Business Analyst, you will be responsible for providing business analysis support to CAI customers on small to medium projects.Job DescriptionWe are seeking a Business Analyst to provide business analysis in an Agile environment. This position will be a full-time and remote...

  • Senior Financial Analyst

    1 week ago

    Oklahoma City, Oklahoma, United States SMX Full time

    Senior Financial Analyst (3731)at SMX(View all jobs) )United StatesThis is a Senior level Financial Analyst role that will be supporting multiple projects under the DSG FSC Commercial subdivision. The candidate will work with the Finance Manager and Program Managers in meeting the overall contract goals and objectives. This role will mainly be remote,...

  • Senior HRIS Analyst

    1 month ago

    Oklahoma City, Oklahoma, United States Amentum Full time

    Senior HRIS Analyst - Reporting & Analytics (Workday). US-Remote-telework position, US Citizenship is required. Salary range depends on experience but our current range is 125K - 140K. Amentum is seeking a Senior HRIS Analyst - Reporting & Analytics to contribute to the success of the Human Resources Information Systems function focused on the development...

  • IT Business Analyst II

    2 weeks ago

    Oklahoma City, Oklahoma, United States Paycom Online Full time

    This individual uses techniques and tasks to work as a liaison among stakeholders to understand the operations, structure, and policies of the organization and also recommend IT solutions that enable the organization to successfully complete new business initiatives. In addition, this individual is highly organized, works well in a team environment, and...

  • Sr. Business Systems Analyst

    1 month ago

    Oklahoma City, Oklahoma, United States Love's Travel Stops & Country Stores Full time

    Req ID: 440485BASIC PURPOSE : The Senior Business Systems Analyst role is to actively facilitate customer engaging technology initiatives. This will include interacting with business unit stakeholders, product owners, developers, system administrators, and vendors to ensure core goals and objectives are being met. This individual will apply proven...

  • Senior Epic Systems Analyst

    2 months ago

    Oklahoma City, Oklahoma, United States Highmark Health Full time

    Company :enGenJob Description :JOB SUMMARYThis job is responsible for the configuration, rollout, and ongoing support of the assigned Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, systems design, and problem resolution. The Senior Epic analyst communicates with end-users of the system to...

  • Senior Application Support Analyst

    1 week ago

    Oklahoma City, Oklahoma, United States Marriott Full time

    Job Number Job Category Information TechnologyLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYThe Senior Analyst acts as a support subject matter expert resolving issues reported by property users and identifying and participating...

  • Senior Industry Data Analyst

    4 days ago

    Oklahoma City, Oklahoma, United States Oracle Full time

    Job Description The Senior Industry Data Analyst will be a flexible, results-oriented, and authority product strategy professional. This role combines industry knowledge with a great instinct for developing compelling Analytics & AI outcomes with a strong focus on users; a technical skills to work with an outstanding data science and development team; and...

  • NetSuite Senior Contracts Analyst

    2 weeks ago

    Oklahoma City, Oklahoma, United States Oracle Full time

    Job DescriptionOverview:The NetSuite CS Operations team is seeking an experienced highly motivated, results-oriented professional to join the NetSuite Professional Services Contracts team as a Senior Contracts Analyst. The team is a dynamic global organization, chartered with providing mission critical support to field sales in all aspects of the sales...

  • Business Intelligence Sr Analyst

    4 days ago

    Oklahoma City, Oklahoma, United States CBRE Full time

    Business Intelligence Sr AnalystJob ID179735Posted13-Aug-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestDigital & Technology/Information TechnologyLocation(s)Remote - US - Remote - US - United States of AmericaAbout the roleThis is a fully remote position. As a CBRE Business Intelligence Sr. Analyst, you will be responsible for conducting...

  • Business Systems/Technical Analyst

    1 week ago

    Oklahoma City, Oklahoma, United States CBRE Full time

    Business Systems/Technical AnalystJob ID179291Posted08-Aug-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestDigital & Technology/Information TechnologyLocation(s)Cleveland - Ohio - United States of America, Remote - US - Remote - US - United States of AmericaAbout the roleThe purpose of this position is to lead all aspects of the capital...

  • Senior Analyst Relations Manager

    1 week ago

    Oklahoma City, Oklahoma, United States Teradata Full time

    What You'll DoTeradata is seeking an experienced, passionate Sr. Analyst Relations Manager. You'll have the opportunity to innovate, develop, and own AR initiatives from strategy to execution. Build and foster relationships with influential industry analysts, including Forrester, IDC, and other key analysts, through strategic advisory sessions, inquiries,...

  • Life Science Consulting Senior Analyst

    2 weeks ago

    Oklahoma City, Oklahoma, United States Norstella Full time

    Life Science Consulting Senior AnalystCompany: Dedham GroupLocation: Remote, United StatesDate Posted: Jul 12, 2024Employment Type: Full TimeJob ID: R-410DescriptionAbout UsWe set out to develop a health care innovation organization that could separate the background "noise" from what warrants investment in our highly complex, rapidly evolving marketplace...

  • Business Intelligence Analyst

    4 weeks ago

    Oklahoma City, Oklahoma, United States Black & Veatch Full time

    Business Intelligence Analyst - Specialized SolutionsDate: Jul 18, 2024Location:VA, US USCompany: Black & Veatch Family of CompaniesTogether, we own our company, our future, and our shared success.As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and...

  • Data Analyst

    2 weeks ago

    Oklahoma City, Oklahoma, United States Intermountain Health Full time

    Job Description:The Senior level Technical Data Analyst position is focused on generating impactful solutions for customers within a defined clinical or business area. The Senior level analyst works within a team and serves as the lead technical support for a system business or clinical domain. The main customers for this role are the Intermountain...

  • Senior Systems Analyst – Power BI

    1 month ago

    Oklahoma City, Oklahoma, United States Marriott Full time

    Job Number Job Category Information TechnologyLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYWe are looking for a Senior Systems Analyst (Power BI) to join our Global Networks Analytics team and play a key role in developing and...

  • Senior Manager

    3 weeks ago

    Oklahoma City, Oklahoma, United States Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityAre you a strategic and experienced Senior Manager with strong relationships in the technology industry? If so, join our growing team at Nutanix as a Senior Manager of Analyst Relations. You'll have the opportunity to enhance our company's reputation and market position through effective engagement with...

  • Enterprise System Analyst Senior

    2 weeks ago

    Oklahoma City, Oklahoma, United States Educational Testing Service Full time

    About ETS:For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new...