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Banquet Lead Houseperson

4 months ago


Vancouver, Washington, United States Hilton Vancouver Washington Full time
Come join our team at this amazing property, centrally located in the heart of downtown Vancouver with easy access to Portland International Airport. Featuring 226 rooms, the hotel is within walking distance to the gorgeous waterfront as well as to local bustling attractions such as the Vancouver Farmers Market (directly across the street from the hotel), making us an excellent base for both leisure and business travel.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

Supervise and assist Housepersons with set up to ensure compliance with event specifications and with clean up and break-down after events
Assist Housepersons with and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Assist with planning, organization, and execution of all banquet functions
Greet clients and guests and respond to guest inquiries and requests in a timely, friendly, and efficient manner
Participate in and lead department meetings, as needed
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The hourly rate is $21.48- $21.48 (Based on applicable and specialized experience and location)

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Medical Insurance Coverage – for you and your family.
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) – you can accrue up to 168 hours of PTO in your first year of employment
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Other CompensationEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Employee referral program – refer someone for employment, receive $400 after they complete 60 days of employment
Complimentary meals in the cafeteria while on shift
Complimentary parking
Source: Hospitality Online