Front Desk Supervisor

4 weeks ago

Myrtle Beach, South Carolina, United States Crown Reef Beach Resort and Waterpark Full time

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area's hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Crown Reef Resort

How Will You Shine?

As a valued and successful Front Desk Supervisor you will be required to:
Monitor reservations made and house count
Monitor status of guest accounts
Update information in the computer systems as needed (i.e., post charges)
Answer all complaints and concerns that occur during shifts
Complete other duties as assigned by supervisor to include cross training.
Verify all shift work and deposits
Assist in the training and development of new Front Desk Clerks
Check guests in and out
Call other resorts in area for room status
Run reports and complete them, i.e., high balance, cash basis, etc.
Authorize credit cards and checks
Report all unsafe conditions immediately

How Will You Be Rewarded?

Base pay

Paid Time Off

Floating Holiday Pay

Medical, Dental, and Vision Insurance within 60 days

Discounted hotel & resort Stays

Work today, get paid today available

Monthly, quarterly, and yearly recognition programs

Career advancement opportunities

Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We "WOW" by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you'll find a family that's comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types: Full-time

Pay: $16.00/h

Supplemental pay types:

Various Incentives

Source: Hospitality Online

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