Project Manager, Client Implementation – Fleet Management

2 weeks ago

Montpelier, Vermont, United States Ford Motor Company Full time

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

In this position...

The Ford Pro Fleet Team will provide sales and service support for commercial fleet customers contracting for our commercial services.

What you'll do...

  • Manage new fleet customer onboarding, including assistance with initial product setup and training on how to use Ford Pro Fleet Software & Services in a fast pace environment.
  • Act as primary contact for fleet customers during the onboarding stage, provide updates on new features or functionality and identify opportunities to educate customers on other products offered by the Ford Pro Team.
  • Assist customers with maximizing the value that they receive from the products and services being delivered. Monitor usage, offer and provide training on functionality not being utilized by the fleet customer.
  • Support overall Ford Pro invoicing and collections processes (credit approval, invoicing, initial notification outstanding balance, etc.)
  • Provide management team with insights into how customers are using programs. What they like, don't like, and new functionality that would help them better manage their vehicle fleet.
  • Escalate customer concerns and maintain customer open issues tracking and drive to resolution
  • Assist with the launch of new Ford Pro and Ford Pro Intelligence product offerings with existing fleet customers

You'll have...

  • 3+ years of Fleet Management experience required
  • 3+ years of onboarding and implementation of new clients experience required
  • 3+ years of experience with Microsoft Office, especially Microsoft Excel
  • 1+ years of experience with Project Management Software, Smartsheet, Monday, Asana, or similar

Even better, you may have...

  • Bachelor's degree preferred.
  • Prior account management experience preferred
  • Prior sales or service contact experience with Dealers and / or Commercial Fleet customers is beneficial but not required
  • Prior Experience working in the Fleet Management Space
  • Familiarity with Salesforce and Microsoft Dynamics CRM is beneficial but not required
  • Highly motivated, self-starter with ability to think creatively and operate in a dynamic white space environment, specifically as it concerns solution development.
  • Very detail oriented and highly organized
  • Strong interpersonal skills, both for building relationships with clients and effectively communicating with other members of the sales team.
  • Comfortable working without assigned swim lanes in a fast paced, highly collaborative environment
  • Ability to identify business needs and effectively communicate needs to a product development team
  • Courageous and persuasive in pursuit of doing what's right for the customer and the business

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

This position is a salary grade 7.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Requisition ID : 32349


  • Senior Project Manager @ Montpelier, VT

    4 weeks ago

    Montpelier, Vermont, United States Zirlen Technologies Full time

    Job DescriptionJob DescriptionREQUIREMENTSenior Project Manager Montpelier, VT (Remote) Long term contractNeed Overall 10+ yrs of experience References : 3 reference is mustMinimum Qualification & SkillsExperience | the contractor must follow the processes and hybrid project lifecycle prescribed by the ADS EPMOExperience | Expertise in managing projects...

  • Development Project Manager

    4 weeks ago

    Montpelier, Vermont, United States Norwich Technologies Full time

    Norwich Solar Development Project Manager Norwich Solar is a leading Developer and EPC provider of commercial, distributed energy & utility scale solar and energy storage solutions throughout the Northeast. As a public benefit corporation, we are driven to support the regions transition to a robust clean energy future. Our extensive experience and...

  • Principal Technical Program Manager-ProdDev

    4 weeks ago

    Montpelier, Vermont, United States Oracle Full time

    Oracle Principal Technical Program Manager-ProdDev Montpelier , Vermont Apply Now As part of the Technical Strategy & Oversight (TSO) Team, a Technical Program Manager (TPM) plays a critical role in aligning priorities from various service teams, collaborating with cross-functional stakeholders, and driving end-to-end execution of complex projects. This TPM...

  • Digital Marketing Manager

    3 weeks ago

    Montpelier, Vermont, United States Polly Insurance Agency, LLC Full time

    Digital Marketing Manager page is loaded Digital Marketing Manager Apply locations Williston, VT time type Full time posted on Posted 6 Days Ago job requisition id JR100106 Digital Marketing Manager Job OverviewWho You Are:As the Digital Marketing Manager, you will build and lead campaigns that engage our B2B clients as well as grow our consumer client base...

  • Global Payroll Senior Manager

    3 weeks ago

    Montpelier, Vermont, United States Amentum Full time

    Amentum Global Payroll Senior Manager Montpelier , Vermont Apply Now Pay range K (depending on experience). US Citizenship is required to apply.The Senior Manager, Global Payroll is responsible for leading and managing all payroll operations outside of the United States. This role is critical in ensuring the accuracy, compliance, and efficiency of payroll...

  • Director, Institutional Assessment Management

    4 weeks ago

    Montpelier, Vermont, United States The College Board Full time

    This job listing is brought to you by College Board - College Readiness Assessments / Institutional Assessment Management.Join a team of dedicated individuals in the College Readiness Assessments (CRA) division, who deliver the SAT Suite of Assessments annually. The SAT Suite opens doors for students to various post-high school opportunities.The...

  • Financial Manager III

    3 weeks ago

    Montpelier, Vermont, United States State of Vermont Full time

    Overview The Vermont State Recovery Office, located within the Agency of Administration (AoA), has an opportunity for a Financial Manager join our team and maintain, monitor, and oversee the federally funded financial grant activities within the state. This position will be part of a dynamic team that interacts with every Agency and Department within the...

  • Grant Programs Manager

    4 weeks ago

    Montpelier, Vermont, United States State of Vermont Full time

    Overview The Vermont Department of Tourism and Marketing (VDTM) is poised to lead a transformative initiative fueled by a significant investment of federal funds to bolster the long-term economic recovery and sustainability of travel, tourism, and outdoor recreation within the state. VDTM is seeking an enthusiastic and experienced grants program manager to...

  • Senior Manager-Food Access Programs

    3 weeks ago

    Montpelier, Vermont, United States VERMONT FOODBANK Full time

    Position Purpose: This position is responsible for developing and managing the Vermont Foodbank statewide Food Access Programs, including VeggieVanGo, Backpack, and VeggieVanGo+ (School Pantry) programs. The position oversees the Food Access team, which collectively develops and nurtures collaborative partnerships with school and hospital administrators,...

  • Senior Systems Engineer

    3 weeks ago

    Montpelier, Vermont, United States Xerox Full time

    General Information Press space or enter keys to toggle section visibility City Burlington, Colchester, Middlebury, Montpelier, South Burlington, Waterbury, Winooski State/Province Vermont Country United States Department Presales & Implementation Date Wednesday, May 22, 2024 Working time Full-time Ref# Job Level Individual Contributor Job Type...

  • Team Manager

    3 weeks ago

    Montpelier, Vermont, United States National Life Group Full time

    Team Manager - Title The Team Manager provides inspirational leadership to a team responsible for making in-force policy changes that reflect clear ownership and beneficiary designations for life insurance policies as well as line of business and other in-force policy changes for annuities. This team is also responsible for providing important notifications...

  • Case Manager

    4 weeks ago

    East Montpelier, Vermont, United States Washington County Mental Health Services Full time

    Position: CSP Case ManagerDivision: Community Support Program (CSP)Supervisor: Director of Case ManagementDescription of CSP Case Manager: The CSP case manager is responsible for providing supportive counseling as well as rehabilitative and social work services to persons with mental illness. They are also responsible for coordinating services with auxiliary...

  • Manager, Global IT Service Desk

    4 weeks ago

    East Montpelier, Vermont, United States EDB Full time

    A Little About UsEDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the...

  • Senior Principal Technical Program Manager

    3 weeks ago

    Montpelier, Vermont, United States Oracle Full time

    Oracle Senior Principal Technical Program Manager Montpelier , Vermont Apply Now At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer focus of the leading enterprise software company in the...

  • Program Manager- Population Health and Consumer

    1 month ago

    Montpelier, Vermont, United States Oracle Full time

    Job DescriptionOracle Health is in search of a skilled Program Manager to deliver product updates to our Oracle Health Population Health and Consumer Engagement solutions across all multi-tenant and sales domain stakeholders. Serving as a crucial link between customers clinical departments, you will play a pivotal role in ensuring seamless integration with...

  • Consulting Director

    4 weeks ago

    Montpelier, Vermont, United States CBRE Full time

    CBREConsulting Director - Organizational Design & Transformation Montpelier , Vermont Apply Now Consulting Director - Organizational Design & TransformationJob ID169025Posted03-Jun-2024Service lineAdvisory SegmentRole typeFull-timeAreas of InterestConsultingLocation(s)Remote - US - Remote - US - United States of AmericaAre you ready to start an exciting...

  • Operations Director- Medical Record Retrieval

    4 weeks ago

    Montpelier, Vermont, United States Sharecare Full time

    Sharecare, Inc. Operations Director- Medical Record Retrieval (Remote) Montpelier , Vermont Apply Now Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people,...

  • Sr. Product Marketing Manager, Cloud Security

    3 weeks ago

    Montpelier, Vermont, United States Kansas Action for Children Full time

    at CrowdStrike, Inc. in Topeka, Kansas, United StatesJob Description CrowdStrike, Inc. at CrowdStrike, Inc. in Topeka, Kansas, United StatesJob Description CrowdStrike, Inc. Full time Posted 17 Days Ago R16162 #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market...

  • Construction Consultant

    3 weeks ago

    Montpelier, Vermont, United States Apex Dynamics Full time

    CML CONSTRUCTION SERVICES GMBH is currently seeking a Consultant for Construction Operations (m/f/d) in Dresden, full-time req60198. Progress starts with us. At STRABAG, thousands of people are building progress at 2,400 locations worldwide. Uniqueness and individual strengths not only characterize our projects, but also each and every one of us. Whether in...

  • Director, Actuarial Technology Lead

    3 weeks ago

    Montpelier, Vermont, United States National Life Group Full time

    Director, Actuarial Technology LeadSummaryThis position is a member of our Actuarial Valuation team with core responsibilities for overseeing and guiding IT support by leading and supervising the dedicated IT team responsible for Actuarial Valuation support and managing technology needs by identifying and addressing technology requirements. The role also...