Cardiology Customer Project Manager
1 month ago
Project Managers lead and direct teams accountable for achieving project objectives, effective integration of new systems and technologies, meeting time and budget requirements, directing all project resources in accordance with guidelines, in order to realize the desired business goals for the project(s) while driving strong customer satisfaction.
Your role:
- Formulates the project plan, in accordance with the goals and timing, as defined by contract; specifies the staffing of the project, resources required, anticipated costs, risk assessment and quality standards to be used;
- Manages the overall customer satisfaction by balancing scope, pricing, and scheduling decisions with what was purchased and forecasted;
- Controls the project budget and project progress, evaluates all project initiatives as to feasibility, takes corrective actions when necessary and generates adequate reporting;
- Leads the project, within the project budget in terms of quality, customer satisfaction, time, information and organization, monitoring progress and managing external resources;
- Ensures appropriate communication between implementation team members to ensure success, efficiency and risk mitigation;
- Directs project team members and gives them operational guidance;
- Creates and executes explicit action plans that satisfies both customer and business goals;
- Works collaboratively with implementation teams;
- Reports on employees' performance to the hierarchical superior of the employees for the purpose of appraisal and may make proposals for training.
You're the right fit if:
- Bachelor's Degree in Computer Science, Information Systems, other related field, or equivalent combination of academic and work experience;
- Minimum 5 years of experience in healthcare information technology or equivalent combination of related experience and education - experience in radiology or cardiology informatics, or similar domain preferred
- Strong analytical capacity with excellent troubleshooting skills
- Strong knowledge of the following: Hardware solutions, Virtual computing environments, Networking solutions
- Basic knowledge of the following: DICOM and HL7 and Clinical workflows
- Experience in customer service delivery with a focus on project management
- Ability to complete tasks on-time independently with minimal guidance
- Superb customer service skills, including high-level professional demeanor and excellent interpersonal communication skills
- The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee's start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
- US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
- Company relocation benefits will not be provided for this position. For this position, you must reside in the Midwest or Western United States.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details
The pay range for this position is $74,750 to $138,000, annually. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
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