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office supervisor

3 months ago

Baltimore, Maryland, United States State of Maryland - DPSCS-Central Booking & Intake Facility Full time

Introduction

\r
��\r
'Together, we are building a stronger Maryland.'\r
�\r
-� Governor Wes Moore\r
�\r
Do you want to join a dynamic, innovative team? Join one of the State of Maryland's largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS) When you work at DPSCS, it's an opportunity to support and impact our large workforce, help ensure the public safety of Maryland's residents and change the lives of returning citizens.\r
�\r
Visit our website to learn more about the work we do�\r

GRADE

11\r

LOCATION OF POSITION

Baltimore City, at the below address:\r
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Baltimore Central Booking & Intake Center\r
300 East Madison Street\r
Baltimore, MD� 21202\r
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POSITION DUTIES

This\r
position serves under the Case Management Manager and supervises the clerical\r
support staff member(s) assigned to the case management unit. This position\r
gives assistance to the Case Management Department by facilitating\r
administrative processes for offenders' releases to include parole releases,\r
mandatory supervision releases, notification to Parole and Probation, etc. Also,\r
this position maintains records of offenders received and released; maintains\r
record retention/disposal schedules; requests record from Hall of Records for\r
the Attorney General's Office; case management purposes, etc.;� Ensures appropriate year's releases are boxed\r
up, properly labeled and transferred to Hall of Records.� Plans, schedules, direct, reviews and\r
evaluates the work of a clerical team. Maintains records of assignments and\r
reports status of work to the supervisor as required.� In addition, this position ensures adequate\r
staffing levels; participates in the recruitment process and recommends hiring\r
of new clerical staff; trains clerical staff; recommends formal training for\r
subordinates; Makes recommendations to supervisor concerning new or revised\r
clerical procedures and operations. Performs general administrative functions,\r
coordinates data collection for reports and studies, independently prepares\r
reports and develops more efficient or improved clerical procedures. This\r
position also responds to inquiries from telephones callers and visitors,\r
redirecting calls or providing information, which may require a detailed\r
knowledge of the agency's functions and interpretation of various rules, regulations\r
and procedures. The Records Supervisor reviews and authorizes requisitions for\r
supplies via eIMS and recommends purchase of new office equipment.�Furthermore, this position ensures proper filing, proper maintenance of the\r
records office and performs other duties as required.\r
\r
\r
\r
\r
Adheres\r
to department and statewide rules & regulations\r
Supervises/ensures\r
maintenance, proper storage and retrieval of inactive records of offenders\r
Released from custody of the\r
Division of Pretrial & Detention Services in accordance with applicable\r
laws, Regulations, policy and procedures\r
Ensures that files for newly\r
arrived Incarcerated Individuals are retrieved daily from pretrial services\r
Ensures proper filing of documents\r
in offender's base files\r
\r
Maintains record of staff assignments\r
and reports the status of unit operations to the BCBIC Case Management\r
Department Manager\r
\r
Assist in the�administration of an assigned program and/supervision of an operational unit within the agency; responsible for preparation�of final reports and suggest\r
recommendations for\r
Improvement of the agency\r
\r
Provides\r
training to subordinate staff on standard operating procedures and changes in\r
regulations\r
and procedures, which affect the maintenance of inactive offender records\r
\r
Communicates\r
clearly/effectively and shows strong interpersonal skills\r
\r
Works\r
to implement department's goals\r
\r
Promotes\r
cooperation with other areas of the Department and other agencies\r
\r
Conducts\r
random reviews of inactive offender to ensure compliance with applicable\r
policies and\r
Procedures\r
\r
Orders, receives and distributes office supplies and materials\r
\r
Other\r
duties as assigned\r
\r
\r

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.\r
\r
\r
Education:�� Graduation from an accredited high school or possession of a high school equivalency certificate.\r
\r
\r
Experience: Four years of experience performing clerical duties.�\r
\r
\r
Notes:�\r
1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.�\r
2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.�\r
3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.�\r
4.�Candidates may substitute U.S. Armed Forces military service�experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a�year-for year basis for the required experience.\r
\r

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants�who possess the following preferred qualification(s).�Include clear and specific information on your application regarding�your qualifications.\r
\r
\r
\r
\r
Experience facilitating administrative processes for offenders or parolees.�\r
Experience with requesting records for the Attorney General's Office and maintaining accurate records of offenders received or released��\r
Experience reporting work assignments and status, as well as evaluating the work of a clerical or support team.\r
\r
\r
\r

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.\r

BENEFITS

STATE OF MARYLAND BENEFITS\r

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable�to apply online, the paper application and supplemental questionnaire may�be emailed to or faxed to Paper application materials must be received in our office by the closing date�for the recruitment.\r
\r
If you are submitting additional information, the preferred method is�to upload it with your application. All uploaded additional information�must be received by the closing date and time. If you are unable to upload, please email the requested information to �referencing the recruitment number in the subject line, or fax to� �(providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only�additional materials that are requested will be accepted for this�recruitment.\r
\r
For questions regarding this recruitment, please contact the Department�of Public Safety and Correctional Services, HRSD-Recruitment Division at \r
\r
Linda Franklin-Barber\r
\r
\r
\r
\r
\r
\r
If you are having difficulties with submitting your online�application, please contact the DBM Recruitment and Examination Division at� or \r
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We thank our Veterans for their service to our country.\r
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People with disabilities and bilingual candidates are encouraged to apply.\r
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As an equal opportunity employer, Maryland is committed to�recruiting, retaining, and promoting employees who are reflective of the�State's diversity.\r
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TTY� Users: call via Maryland Relay\r