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Central Registration Clerk-Administrative Role

3 months ago

Quincy, Massachusetts, United States Aspire Health Alliance Full time

Under the direction of the Director of Clinic Administrative Services and in collaboration with the Lead Central Registration Clerk, is responsible for: insurance verification; coordinating insurance authorizations; assisting clients with insurance eligibility; communicating insurance matters effectively to clients and staff; answering phones; greeting clients and visitors; checking in clients; centralized scheduling of appointments for all medication providers, clinicians and psychologists; managing medication provider schedules; data entry; collecting insurance co-payments; collection of past due account balances; updating client information; providing administrative support to the program; and other duties as necessary. This position would be a split role, or as determined by program needs, between central registration clerk and administrative clerk.

Required SkillsExcellent interpersonal and customer service skillsAttention to detailComputer proficiency and adaptabilityRequired ExperienceMedical office experience preferredBasic understanding of insurance requirements Telephone experience requiredUnderstanding of filing system Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual's capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.