Public Information Center Manager

Found in: beBee jobs US - 1 week ago


Washington, Washington, D.C., United States ASRC Federal Holding Company Full time

Agile Decision Sciences, (ADS) a subsidiary of ASRC Federal, is seeking a Public Information Center Manager 4 (PIC Manager 4) to join our team in Washington, DC. ADS supports our nationwide contract to provide the U.S. Environmental Protection Agency (EPA) with library and records management services. The Public Information Center Manager (PIC Manager 4) performs has the following responsibilities:

  • Supervises a staff of one.
  • Conducts training classes for EPA Federal Docket Management System (FDMS) users and ensures materials are updated to match the evolution of the systems and procedures in use.
  • Acts as a central point for all helpdesk and system issues in relation to FDMS, a key tool for all docket work performed in this contract.
  • Provides customer service assistance as system administrator.
  • Ensures all project documents (SOPs) are reviewed and updated at least once a year and coordinates the effort with other members of the management team to ensure accuracy.
  • Updates and maintains the EPA Docket Program website and its content in coordination and with the approval of the management team.
  • Presents, assists and/or provides content as needed for demos and presentations.

Requirements :

ASRC Federal offers an excellent salary and benefits package that includes tuition and certification reimbursement with a company culture that fosters professional development. Find out why we were certified as a "Great Place to Work" when you talk with our recruiter.

  • Master's degree in Library/Information Science, Communications or Public Policy, or other Master's degree relevant to the work (information systems, data management, or others will be considered)
  • Three (3) years of administrative and supervisory experience
  • Experience with information technology found in a library, docket or clearinghouse services environmen t.
  • Customer service skills, and strong organizational skills with attention to detail required.
  • Experience with web content development, website maintenance, content development.
  • Ability to work independently and on teams, to communicate effectively with colleagues and customers, to prioritize and manage multiple on-going projects, to quickly adapt to change, and to meet deadlines.
  • Experience with technical documents, project documents
  • Experience with providing training and conducting demos
  • Experience with MS Access or other metrics tracking systems preferred.
  • Additional Qualifications:
  • US Citizenship or US Permanent Resident status in order to pass a government sponsored background investigation.

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.



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