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Instructional Assistant, It Support

3 months ago


Baltimore, Maryland, United States Per Scholas Full time

ABOUT PER SCHOLAS:

For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 25,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. At Per Scholas, diversity, equity, inclusion, and belonging aren't just buzzwords—they're in our DNA. 85+ percent of our learners are people of color, two in five are women, and more than half hold a high school diploma as their highest educational credential. Learn more by visiting and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.


DEPARTMENT: Training Org

POSITION TITLE: Instructional Assistant

DURATION: Full Time
Location: Baltimore MD

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Assistant The Instructional Assistant will play an essential role in our organization's mission as he/she trains Per Scholas students to be outstanding entry and mid-level technicians.

WHAT YOU'LL DO:

Classroom Facilitation

  • Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare students for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.
  • Assist classroom facilitation in a highly interactive, hands-on style. The IA will consult with the Instructor before providing current students with any review materials, videos, or other support.
  • The IA will form and lead study groups using the instructor's evaluations. The instructor and the students will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
  • The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
  • The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
    • Please note an IA will not be asked to facilitate a lesson for an extended period.
  • The IA will ensure that all equipment loaned to or used by the students is returned to the instructor, the storage closet, or the person from whom it was borrowed.
  • Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering student attendance/grades/scorecards.
  • The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day. The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor.
  • Class sizes range from 15-30 students.

Managing Student Performance

  • Provide students with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and students to overcome them.
  • Coordinate closely with students' instructors and career coaches on enforcing program rules and promoting student success.
  • Implementing individualized study plans for students that are struggling in the class.
  • Participate in all required student progress meetings with other members of the team.
  • Monitor and enforce student class attendance, dress code, and other program policies.

Administrative

  • Participation in staff meetings
  • Conduct real-time student data entry in Salesforce and/or Canvas

WHAT YOU'LL BRING TO US:

Professional Qualifications

  • Must be a graduate of a Per Scholas Training Program
  • Must have obtained all certifications offered in the training course you participated
  • Ability to teach in a highly interactive and hands-on style
  • Passion for teaching others
  • Flexibility to adapt to changes in schedule
  • Interest in being part of a culture of continuous improvement
  • Team oriented
  • Highly responsive communicator
  • Excellent verbal communication skills

Personal Characteristics

  • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
  • You are data-driven, result-oriented, and a forward-looking catalyst for social change.
  • You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently.
  • You are an effective communicator with strong oral and written skills.
  • You are tech-savvy and can learn quickly.
  • You are strong at time management and can balance multiple projects and tasks.
  • You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

LI#- Hybrid

18.00 Per Hour



QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at We look forward to viewing your application

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy