AV Executive Support Lead

2 weeks ago


Raleigh, North Carolina, United States Cognizant Technology Solutions Full time
We are Cognizant Artificial Intelligence

Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS) is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to lead the business in a secure environment.

You must be legally authorized to work in United States without the need of employer sponsorship, now or at any time in the future *

Job Title: AV Executive Support Lead (Onsite)

Job Location: Raleigh, NC

Roles & Responsibilities:

  • Own the design and implementation of infrastructure projects to support our global operations efficiently.
  • Collaborate with multi-functional teams to understand project requirements and provide technical solutions.
  • Conduct research on new technologies and recommend solutions that will increase cost efficiency and infrastructure flexibility.
  • Lead all aspects of the management of remote desktop support and field services to ensure high-quality support across all locations.
  • Ensure the reliability and scalability of IT infrastructure by integrating standard processes in architecture design.
  • Drive continuous improvement initiatives to improve system performance and reliability.
  • Facilitate training sessions for IT staff on new technologies and support techniques.
  • Monitor system performance, tackle issues, and ensure that security protocols are adhered to.
Salary and Other Compensation:

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-KV1 #CB #Ind123
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