Technical Support Representative

3 weeks ago


Raleigh, North Carolina, United States Concord Hospitality Enterprises Full time
As the Technical Support Representative, you will:Maintain and support Concord's Corporate office computer network and users.
Provide help desk support for Concord's corporate office and hotel properties for hosted applications, systems and services.
Perform basic computer training for Corporate staff on network functions and applications.
Provide technical support for Concord's High Speed Internet Systems.
Monitor and ensure corporate and hotel network security.
Participate in the rotation of coverage for off hours responses to escalations and network issues.
Perform scheduled server and hardware maintenance tasks as outlined in recurring task assignments.
Assist in ensuring backup systems are correctly functioning and user data is protected and recovery practices are tested.
Maintain a favorable working relationship with all other company employees to foster and promote cooperative and harmonious working climate.

Technical support experience in IT desirable.

Project a favorable image of Concord Hospitality to all.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN Our associates say it best with our national company cheer heard throughout North America ---

"We Are Concord "We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Pay range: $20.92-$26.15

Source: Hospitality Online



  • Raleigh, North Carolina, United States Mirantis Full time

    Company DescriptionMirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge. Mirantis serves many of the...

  • Technical Writer

    2 days ago


    Raleigh, North Carolina, United States JSM Consulting Full time

    Develop documentation regarding various Departmental Information Technology systems. This documentation will support a wide range of objectives that include user guides CMS certification enterprise architecture and RFPs for procurement. While some of this documentation will be highly technical most of the documentation must be written for consumption by both...


  • Raleigh, North Carolina, United States JSM Consulting Full time

    The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and service requests. Service Desk Technician II's provide consultation elevated support and/or advanced instruction to users of hardware software operating systems telephony unified communications mainframe identity management networking and other information...


  • Raleigh, North Carolina, United States GRAIL, LLC Full time

    GRAIL is seeking a Sr. Engineer in Technical Operations in our Menlo Park facility. The ideal candidate is a team player with hands-on experience developing and implementing validation plans for laboratory and/or manufacturing equipment and a willingness to lead and teach others. The candidate will be encouraged to think outside of the box to creatively...


  • Raleigh, North Carolina, United States omega solutions inc Full time

    Roles & Responsibilities Managing the Enterprise Business Services grants management portal Collecting and analyzing progress reports Collecting and processing grant reimbursement requests Tracking GREAT Grant appropriation Contract (grant agreement) management General administrative duties as necessary Managing the grant's budget and liaising with NCDIT's...


  • Raleigh, North Carolina, United States ndustrial Full time

    Why We're Here:Industrial facilities around the world are facing unprecedented energy challenges around rising energy costs and carbon reduction goals. We help our customers measure and improve their carbon footprint, energy spend, and profitability in terms of their production. We call this Energy Intensity, and we do it with a "production first" mindset...


  • Raleigh, North Carolina, United States Mirantis Full time

    Company DescriptionMirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and run their applications anywhere – from public to hybrid cloud and to the edge. Mirantis serves many of the...


  • Raleigh, North Carolina, United States JP Recruiting Agency Full time

    Job Title : Business Analyst -- Power BIJob Location :Raleigh, NCEmployment Type : Full Time/Direct Hire with Full benefitsPay Rate : Job Description:Purpose of Job: Configures, codes, tests and implements technology systems supporting the roadmap as determined by the Product Owner. Works closely with cross functional team members to ensure solutions are...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description As a Senior Electrical Development Engineer at Hitachi Energy, you will play a critical role in the design and development of advanced transformer technologies. Your expertise will be instrumental in shaping the future of power transmission and distribution, ensuring reliability, efficiency, and sustainability in our grid solutions. This...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking for a Commissioning Engineer this position can be remote with the ability to travel 60-70% of the time in North America.Your Responsibilities:Lead & support commissioning activities in the Hitachi Energy, Power Grids Grid Integration Service department.Guide Hitachi Energy and contractor personnel...


  • Raleigh, North Carolina, United States ICON Plc Full time

    Title: Clinical Research NurseSummary: The Clinical Research Nurse Coordinator promotes the mission of Accellacare to function as an Integrated Site Network providing unparalleled service to our clinical trial partners.Performing technical and clinical requirements of study protocols, i.e., venipuncture, specimen processing, vital signs, electrocardiograms,...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy's North America Transformer Hub Engineering Development program is looking for a Mechanical Design Engineer. You can work at either the South Boston, VA or Raleigh, NC location, but you may need to visit the South Boston, VA factory for initial training. You will learn the Engineering design process from beginning to end, with the...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy is seeking to hire a Senior R&D Electrical Engineer for its Alamo, TN location. This role will play an important role in enhancing the performance of transformer components that meet IEEE standards, focusing on creating new products and refining the current portfolio. This position will be part of a newly created North America...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy is seeking to hire a Senior R&D Electrical Engineer for its Alamo, TN location. This role will play an important role in enhancing the performance of transformer components that meet IEEE standards, focusing on creating new products and refining the current portfolio. This position will be part of a newly created North America...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy is seeking to hire a R&D Mechanical Engineering Project Lead, IEEE Transformer components for its Alamo, TN location. This is an individual contributor role with some leadership opportunities. This role will play an important role in enhancing the performance of transformer components that meet IEEE standards, focusing on creating...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy's North America Transformer Hub Engineering Development program is looking to hire an Electrical Design Engineer. You can work at either the Bland, VA or Raleigh, NC location, but you may need to visit the Bland, VA factory for initial training. You will learn the Engineering design process from beginning to end, with the goal of...


  • Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking a Mechanical Project Engineer for North America Grid Integration Business Unit. The Grid Integration business is experiencing tremendous growth in EV charging systems, high voltage direct current projects, power consulting, power quality solutions, semiconductors, and many other exciting offerings in...

  • Business Analyst

    3 weeks ago


    Raleigh, North Carolina, United States JSM Consulting Full time

    Expert Business Integration Analyst an expert level business analyst to support the business process analysis and requirements gathering to ensure effective implementation of Technology systems supporting the Medicaid Enterprise Systems. The support will involve the development and documentation regarding various Departmental Information Technology systems...

  • Project Engineer

    1 day ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information: Hitachi Energy is seeking an Electro-Mechanical Project Engineer for Grid Integration Business Unit. The Grid Integration business is experiencing tremendous growth in EV charging systems, high voltage direct current projects, power consulting, power quality solutions, semiconductors, and many other exciting offerings in...

  • Account Director, AEP

    4 weeks ago


    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports.Your Responsibilities:The Account Director is expected to represent and grow the Hitachi Energy relationship with...