Current jobs related to CRM Analyst - Agoura Hills, California - teamworkonline
-
Senior Business Controls Analyst
2 days ago
Beverly Hills, California, United States City National Bank Full timeJob SummaryWe are seeking a highly skilled Senior Business Controls Analyst to join our team at City National Bank. As a key member of our Business Control Office, you will play a critical role in ensuring the effective management of risk and compliance across our organization.Key ResponsibilitiesCollaborate with Business Control Officers and Managers to...
-
Sales Analyst
3 weeks ago
Auburn Hills, United States MERSINO DEWATERING LLC Full timeJob DescriptionJob DescriptionLocation: Auburn Hills, MIJob Summary: The Sales Analyst supports the sales and marketing teams by compiling and analyzing sales and marketing data, generating leads, and creating reports for management presentations. Throughout all, the Sales Analyst will serve as a working team member and individual contributor to the overall...
-
Sales Analyst
1 month ago
Auburn Hills, United States Mersino Dewatering LLC Full timeJob DescriptionJob DescriptionLocation: Auburn Hills, MIJob Summary: The Sales Analyst supports the sales and marketing teams by compiling and analyzing sales and marketing data, generating leads, and creating reports for management presentations. Throughout all, the Sales Analyst will serve as a working team member and individual contributor to the overall...
-
Business Development Analyst
3 weeks ago
Auburn Hills, Michigan, United States Mersino Dewatering LLC Full timeJob DescriptionJob Summary:Mersino Dewatering LLC is seeking a highly skilled Business Development Analyst to support the sales and marketing teams by compiling and analyzing sales and marketing data, generating leads, and creating reports for management presentations.Key Responsibilities:Data Analysis: Collect and analyze data from sales reports, CRM...
-
Business Intelligence Analyst
7 days ago
Auburn Hills, Michigan, United States Visioneering Inc Full timeAbout the RoleVisioneering Inc. is seeking a highly skilled BI/Data Analyst to join our IT team. As a key member of our team, you will play a crucial role in helping us gain valuable insights into our core business applications.Key ResponsibilitiesCreate and modify complex SQL queries, views, and stored procedures in a Microsoft SQL Server environmentDevelop...
-
BI/Data Analyst V
4 weeks ago
Auburn Hills, United States Visioneering, Inc. Full timeJob DescriptionJob DescriptionVisioneering Story- A powerful team with a strong work ethic.Visioneering, Inc. provides the aerospace industry with high-quality conceptual design, engineering, and innovative tooling. As a full-service provider, established in 1953, we provide industry-leading organizations with totally integrated program management, design,...
-
BI/Data Analyst V
2 months ago
Auburn Hills, United States Visioneering, Inc. Full timeJob DescriptionJob DescriptionVisioneering Story- A powerful team with a strong work ethic.Visioneering, Inc. provides the aerospace industry with high-quality conceptual design, engineering, and innovative tooling. As a full-service provider, established in 1953, we provide industry-leading organizations with totally integrated program management, design,...
-
Business Performance Analyst
4 weeks ago
Rochester Hills, Michigan, United States Molex Full timeAt Molex, we may not be a household name, but our innovative electronic solutions are integral to the products you rely on daily. We collaborate with leading innovators globally to design and manufacture electronic solutions that address intricate technical challenges. Our team is committed to pushing the boundaries of technology, employing some of the most...
-
Salesforce Technical Architect
2 weeks ago
Parsippany-Troy Hills, United States Centraprise Full timeJob DescriptionMinimum 8-12 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.At least 7 years of experience in Salesforce.com web services (preferably both REST and SOAP) and other integration methods newly introduced in SFDC with 2 years of Team Lead experience.Development using Standard...
CRM Analyst
3 months ago
The CRM Analyst is primarily responsible for assisting the Rams Sales and Service teams to achieve success through utilization of a well-designed CRM interface and strategic deployment of contacts that increases conversion and retention. The ideal candidate has deep Salesforce knowledge and experience collaborating with Sales and Service teams on lead and retention strategies, has deep experience in customer list management and prioritization, and can enable front-end CRM modifications and best practices through the building of layouts, reports, dashboards as needed. Knowledge of Ticketmaster (Archtics) data is a plus.
Role Responsibilities:
CRM Administration:
- Load/manage sales leads & service lists for a variety of campaigns
- Collaborate with business analytics team to strategically prioritize sales and service list management for Salesforce Marketing Cloud campaigns and Sales Cloud Campaigns
- Build and maintain custom objects, fields, layouts, validation rules, flexipages, triggers, flows, etc. based on Sales and Service business needs
- Develop prioritized customer lists for sales teams and setup associated workflows within contact management systems, including training on contact system software
- Own and maintain all CPQ and contracting generation tools within the CRM system
- Support other departments (stadium, marketing, ticketing) in list, contact, and campaign management
- Support execution and troubleshooting Stadium Seat License (SSL) contract processes and other SSL operations including case management for seat relocations, upgrades, transfers, and name changes
Business Intelligence and Data Management:
- Report on Sales/Service team utilization of the CRM system and performance
- Drive continuous improvement through measurement and monitoring of KPIs
- Create Salesforce Dashboards to help monitor and report on success rates of sales/service campaigns
- Upload data to data warehouse from variety of sources and ensure data hygiene - help maintain clean data.
- Investigate & escalate data and reporting inconsistencies
- Troubleshoot breakdowns in data workflows
Other:
- Train Sales/Service reps on CRM system functionality
- Complete other duties as assigned
Role Qualifications (Skills/ Experience/Capabilities):
- Bachelor's degree required
- 2+ years of experience with Salesforce Sales Cloud and Salesforce CPQ / Billing
- High degree of proficiency with Microsoft Excel
- Ability to design and create analytical dashboards within Salesforce or other visualization tools (e.g. Tableau, Power BI, etc.)
- Knowledge of SQL querying in a relational database
- Knowledge of Formstack data
- Experience in sports industry and familiarity with ticketing service and sales campaigns (e.g. season ticket member renewals) is preferred
- Experience with Salesforce Marketing Cloud and automation studio (or similar marketing automation tool) is a plus
- Experience with Ticketmaster Archtics data is a plus
- Ability to work cross-departmentally to help multiple teams meet retention and sales goals
- Excellent communication skills and comfortable presenting with all levels of the organization
- Strong time management, interpersonal skills and the ability to multi-task within a fast-paced environment
- Ability to work independently and self-prioritize
- Positive team player with excellent interpersonal skills
- Ability to work flexible hours as needed, including but not limited to evenings, weekends, and holidays
Salary Range: $68,000/yr. - $75,000/yr.
The Los Angeles Rams are proud to be an Equal Opportunity Employer.
We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.
#twentry