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People Operations Process Manager

3 months ago


Mesa, Arizona, United States Selkirk Sport Full time

Pickleball is the fastest growing sport in the US and Selkirk Sport is the market leader in manufacturing all things Pickleball We are an agile company with a collaborative management style whose mission is to fuel Pickleball players' obsession by creating a premier product ecosystem through a variety of brands.

This not only applies to delivering the foremost in creative excellence through high-performance equipment manufactured in the USA, but also in how Selkirk Sport strives to improve the Pickleball community through grass-roots programs, professional athlete sponsorship, and supporting local non-profits & schools. We look for people who are focused, tech-savvy, fast-paced, problem solvers, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Selkirk Sport is seeking a detail-oriented and proactive People Operations Process Manager reporting to the VP or People Operations (or POps). If you are a motivated and detail-oriented professional passionate about people operations, we encourage you to apply for this exciting opportunity at Selkirk Sport.

This role is crucial in ensuring the smooth operation of our POps department, focusing on benefits administration, payroll data integrity, and serving as the department's project manager to streamline processes and support the overall employee experience. You will be the administrator for several critical POps functions and workforce management, employee/labor relations, health and safety, compensation, benefits, training, leave and attendance tracking, payroll, and employee records.

Additionally, you will facilitate and communicate organizational policies and programs and ensure labor law and regulatory compliance. You shall provide internal support and partnership to business lines and communicate with the C-suite of the company. You will coordinate with other POps staff to process and maintain employment, attendance, and other records. This role is responsible for resolving employee matters about employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off.

Provide support and information to employees regarding their benefits
Administer 401k plans and other employee benefits
Work closely with our Benefits and 401K vendors

Ensure accurate and timely entry of payroll data
Maintain the integrity and confidentiality of payroll records

Keep the company compliant with state employment requirements
Ensure company practices are compliant with current employment laws

Assist with employee relations issues as needed
Provide support in resolving employee concerns

Monitor and manage data entry
Ensure data accuracy and provide insights for continuous improvement
Develop Monday Boards and other low-code or no-code solutions (training available)

Oversee the onboarding process for new hires
Ensure a seamless and positive onboarding experience

Serve as the project manager for various People Operations initiatives
Plan, execute, and monitor projects to improve department efficiency

Coordinate the performance review process
Ensure timely and constructive feedback is provided to employees
Quality of hire reporting, assessed through performance evaluations and retention rates

Minimum of 2-5 years of experience in a People Operations or HR role
Strong understanding of payroll processes and data integrity
Experience with project management software, preferably
Experience with onboarding coordination and employee benefits administration
Knowledge of state employment laws and compliance requirements
Proven project management skills with the ability to lead and execute initiatives
Excellent organizational and time-management skills
Strong communication and interpersonal skills
Some experience in employee relations is preferred, though it is not a primary function of the role
Tech savvy and interest in improving productivity via technology