Medicare Robotics Process Automation
1 month ago
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply
Our people make all the difference in our success.
This is an exciting opportunity for an experienced Product Management Senior Supervisor to run a team of product owners to help implement new robotic automations and maintain them post go live.
Key Responsibilities:
- Manage a team of RPA product owners who help build and maintain RPA automations
- Ensure the team has no blocker in their work. Escalate quickly as needed
- Help develop the team skills in both Agile and RPA
- Reporting for existing bots to understand productivity
- Assess and prioritize business process for RPA implementation that increase efficiency, improve effectiveness and reduce operational risk
- Conduct readiness of process for Robotics automation with high level benefit Analysis
- Conduct feasibility analysis, complexity analysis for evaluating suitability for automation improvements.
- Provide accurate and insightful assessments of current process performance including risks with actions to mitigate and/ or eliminate
- Be a conduit between Business and IT organization and work in an agile manner
- Ensure the bots that go live in production continue to deliver at the originally aligned business plan
- Create and implement contingency plans and solutions for problems that arise
- Establish credibility and comfort with key stakeholders and customers by monitoring and improving existing bots in production
- Continually improve skills and competencies by proactively participating in various internal and external training opportunities and stretch assignments
Qualifications
- Bachelor's degree or equivalent
- Agile Certification or significant Agile work experience
- 2+ years of experience managing people
- 1+ of years of extensive experience in designing and implementing process automation solutions using some of the leading RPA (robotics process automation) and/or other emerging automation technologies strongly preferred
- UIPath exposure an advantage
- Medicare experience preferred
- Green belt Certified preferred
Technical Skills
- Experience in RPA process implementation
- BluePrism, UIPath knowledge
- Facets Exposure a plus
- Excel and powerpoint skills
- Business analysis skill
- Strong analytical and problem solving skills
- Excellent communication and presentation skills
- Detail oriented, with proven time management and organization skill
- Experience in working in a dynamic Agile project delivery environment preferred
Soft Skills
- Able to remove barriers without damaging professional relationships; always maintain positive and productive working relationships
- Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
- Ability to create and implement contingency plans and solutions for problems that arise
- Self-directed and capable of leading a team of professionals across multiple business areas
- Ability and willingness to share knowledge and coach individuals with varying levels of experience
- Positive role model with the ability to work independently and in conjunction with co-workers of all levels
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
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