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Trainer / Instructor - Telecom Services

3 months ago

Salt Lake, Utah, United States TEKsystems Full time

TEKsystems has an immediate need for multiple TRAVELING Telecom Install Trainer/Instructor to support out customers nationwide needs. Training for all trainers will be provided on customer services but a basic telecom services experience would be preferred.

Looking for people with any expererience of Fiber, Copper, GPON, Ethernet, etc, along with any type of training/instruction level background

***ALL Traveling Expenses will be covered***

*** MUST be wiling to travel anywhere in the US for a 2 week period***

***Fly out on a Monday and conduct 8 days of training, which will be through the following Thursday and fly home Friday. Will need to stay the middle weekend in the city they are training, unless live close to that site to commute*****

***TRAINERS CAN SIT ANYWHERE IN THE US***

Description:

TEKsystems has an immediate position for Telecom Trainer/Instructors to support our customer in various locations across the US. Trainers can sit anywhere in the United States.

Position is responsible for interacting with customers professionally and courteously, remotely or in person to review and discuss service order requirements. Persons in this position will be expected to: evaluate customers' service needs in addition to recognizing and suggesting additional/alternative services as appropriate. Position is responsible for training people in installing, repairing, and testing residential and small business telecommunication services and broadband products and services. Will be training technicians for enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles and inside facilities from the cross-connect or serving terminal up to and inside the customer's home.

Here are the Requirements:

  • Background in facilitating technical information and doing training/instructing on telecom services

Any experience below would be helpful: (Will train people if they dont have experience)

  • Ability to properly demonstrate ladder climbing/placement on pole and strand, carrying ladder, and inspecting ladder (24ft and 28ft extension ladder).
  • Strong emphasis on Safety, PPE, and customer service.
  • Knowledge of GPON, Fiber or Copper communications path.
  • Strong emphasis on scoping and cleaning process.
  • Understanding of reading light levels on fiber optic networks.
  • Ability to understand and explain work order and facilities information.
  • Ability to identify common installation methods to correct (if needed) students during hands on to include.
    • Cross box work
    • Terminal work
    • Aerial and buried drop routing
    • Premise attachments for both aerial and buried drop
    • Slack box and exterior ONT installation
    • Inside wiring and Jacks (Cat5E)
    • ONT installation
    • Gateway installation
About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.