House Attendant

Found in: beBee jobs US - 2 weeks ago


Napa, California, United States Carneros Resort and Spa Full time
Job Summary

The House Attendant-Turn Down provides turndown service for guest rooms. Cleans and refreshes guest rooms as needed. Performs other housekeeping duties as assigned.

ResponsibilitiesQualificationsHigh School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
ResponsibilitiesApproach all encounters with guests and employees in a friendly service-oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Provide turndown service to assigned guest rooms and suites
Clean and refresh guest rooms as needed
Restock the required number of guest rooms per shift.
Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guest rooms.
Keep all hallways public areas and closets clean neat and vacuumed.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for â€Å"Lost and Foundâ€_ according to the standards. Marginal:
Follow all procedures as outlined by the Housekeeping Manager.
Other duties as required.
Source: Hospitality Online
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