Current jobs related to User Experience Researcher, Vice President - Jersey City, New Jersey - JPMorganChase

  • Vice President, Events and Experiences

    4 weeks ago

    Jersey City, New Jersey, United States The Bank of New York Mellon Full time

    Job Title: Vice President, Events and ExperiencesAt BNY Mellon, we're seeking a highly skilled and experienced professional to join our Marketing and Communications team as a Vice President, Events and Experiences. This role will be responsible for conceptualizing, developing, and implementing integrated event marketing strategies and experiential...

  • Vice President of Fixed Income Valuation

    2 months ago

    Jersey City, New Jersey, United States Ashton Lane Group, Inc Full time

    Vice President of Fixed Income ValuationAshton Lane Group, Inc. is seeking a Vice President of Fixed Income Valuation to oversee the pricing and assessment of Fixed Income assets. This pivotal role will focus on credit, interest rates, and Latin American financial products.Key Responsibilities:Execute Independent Price Verification (IPV) for Fixed Income...

  • Vice President of Product Management

    4 weeks ago

    Jersey City, New Jersey, United States FMR LLC dba Fidelity Investments Full time

    Job Title: Vice President, IT Product ManagementAt FMR LLC d/b/a Fidelity Investments, we are seeking a highly skilled Vice President, IT Product Management to lead our technology solutions delivery team. As a key member of our organization, you will be responsible for designing, developing, and maintaining dynamic software products that support our risk and...

  • Regulatory Reporting Vice President

    3 weeks ago

    Jersey City, New Jersey, United States SMBC Full time

    Job Title: Regulatory Reporting Vice PresidentSMBC Group is a leading global financial institution with a rich history and diverse range of financial services. As a Regulatory Reporting Vice President, you will play a critical role in ensuring the accuracy and timeliness of our regulatory reports.Key Responsibilities:Oversee the preparation and review of...

  • Vice President, FX Specialist

    2 weeks ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corp Full time

    Job Title: Vice President, FXSumitomo Mitsui Banking Corp. is seeking a highly skilled and experienced Vice President, FX to join our team. As a key member of our Compliance Department, you will be responsible for monitoring and reporting on compliance risks and issues related to FX and fixed income activities.Key Responsibilities:Review and follow up on...

  • Vice President for Human Resources

    2 weeks ago

    Jersey City, New Jersey, United States InsideHigherEd Full time

    Job Title: Vice President for Human ResourcesInsideHigherEd is seeking a highly skilled and experienced Vice President for Human Resources to join our team. As a key member of our leadership team, you will be responsible for developing and implementing human resources strategies that align with our organization's mission and goals.Key...

  • Tax Vice President

    2 weeks ago

    Jersey City, New Jersey, United States Citco Full time

    About CitcoCitco is a leading provider of asset servicing solutions, with a rich history dating back to 1948. We have evolved into a premier provider of services to the alternative investment industry, with a strong focus on innovation and customer satisfaction.Our team is dedicated to delivering exceptional service to our clients, and we are committed to...

  • Vice President, FX Specialist

    4 weeks ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corp Full time

    Job Title: Vice President, FXSumitomo Mitsui Banking Corp. is seeking an experienced Vice President to join our FX team. As a key member of our compliance department, you will be responsible for monitoring and reporting on compliance risks and issues related to FX and fixed income activities.Key Responsibilities:Review and follow up on trade surveillance...

  • Vice President of Product Management

    2 weeks ago

    Jersey City, New Jersey, United States FMR LLC dba Fidelity Investments Full time

    Job Summary:As a seasoned Vice President of IT Product Management, you will lead the development and delivery of dynamic software products that support a risk and compliance platform. Your expertise in technical project management, Agile methodologies, and software development will drive the execution of specific software product features using technical...

  • Vice President Software Engineer

    4 weeks ago

    Jersey City, New Jersey, United States Bank of America, N.A. Full time

    Job DescriptionAs a Vice President; Software Engineer at Bank of America, N.A., you will be responsible for designing, coding, and troubleshooting the application development process. You will leverage expertise in agile software development methodologies and principles to implement continuous delivery and integration throughout the development life...

  • Vice President of IT Product Management

    1 month ago

    Jersey City, New Jersey, United States Fidelity TalentSource LLC Full time

    Job Description:As a Vice President of IT Product Management, you will be responsible for designing, developing, and maintaining dynamic software products that support a risk and compliance platform. You will drive and manage application development technology teams to execute on specific software product features using technical project management tools,...

  • Regulatory Officer, Vice President

    2 weeks ago

    Jersey City, New Jersey, United States SMBC Full time

    Job Title: Regulatory Officer, Vice PresidentSMBC Group is a leading global financial institution with a rich history spanning over 400 years. Headquartered in Tokyo, we offer a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. Our global presence extends to nearly 40 countries, with over 130...

  • Vice President, FX Specialist

    4 weeks ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Financial Group, Inc. Full time

    Job Title: Vice President, FXSumitomo Mitsui Financial Group, Inc. is seeking a highly skilled and experienced professional to join our team as a Vice President, FX. As a key member of our FX Compliance Department, you will be responsible for monitoring and reporting on compliance risks and issues related to our corporate banking, investment banking, and...

  • Vice President, FX Trader

    2 weeks ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corporation (SMBC) Full time

    Job Title: Vice President, FXSumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution with a rich history dating back to 400 years. As a top-tier bank, we offer a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. Our global network spans over 40 countries, with more...

  • Senior Vice President, Platform Manager

    1 month ago

    Jersey City, New Jersey, United States The Citco Group Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Vice President, Platform Owner to join our Transformation Office. As a key member of our team, you will be responsible for leading the development and implementation of our Investran platform, ensuring it meets the needs of our business and clients.Key ResponsibilitiesDevelop and maintain a...

  • Vice President, Trade Surveillance Compliance

    4 weeks ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corp Full time

    Job Title: Vice President, Trade Surveillance ComplianceSumitomo Mitsui Banking Corp. is seeking a highly skilled and experienced professional to join our team as a Vice President, Trade Surveillance Compliance. In this role, you will be responsible for monitoring and analyzing trade surveillance data to identify potential market abuse and other compliance...

  • Regulatory Officer, Vice President

    2 weeks ago

    Jersey City, New Jersey, United States SMBC Full time

    Job Title: Regulatory Officer, Vice PresidentSMBC Group is a leading global financial institution with a rich history spanning over 400 years. Headquartered in Tokyo, we offer a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. Our global presence extends to nearly 40 countries, with over 130...

  • Vice President, Trade Surveillance Compliance

    4 weeks ago

    Jersey City, New Jersey, United States SMBC Full time

    Job Title: Vice President, Trade Surveillance ComplianceAt SMBC, we are seeking a highly skilled and experienced Vice President, Trade Surveillance Compliance to join our team. As a key member of our Compliance Department, you will be responsible for monitoring and analyzing trade surveillance data to identify potential market abuse and other compliance...

  • Vice President of IT Product Management

    4 weeks ago

    Jersey City, New Jersey, United States Fidelity TalentSource LLC Full time

    Job Description:As a Vice President of IT Product Management, you will be responsible for designing, developing, and maintaining dynamic software products that support a risk and compliance platform. You will drive and manage application development technology teams to execute on specific software product features using technical project management tools,...

  • Finance Change Management Vice President

    2 weeks ago

    Jersey City, New Jersey, United States Sumitomo Mitsui Banking Corp Full time

    Job Title:Finance Change Management Vice PresidentJob Summary:SMBC Group is a top-tier global financial group with a 400-year history. We offer a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. Our Group has over 130 offices and 80,000 employees worldwide in nearly 40 countries.We are seeking a...

User Experience Researcher, Vice President

3 months ago

Jersey City, New Jersey, United States JPMorganChase Full time

Job Description
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in Regulatory, Controls, and Operational Risk Technology (RCORT) space within our Corporate Experience Design organization, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Specifically, in RCORT, we design and develop the software tools required to identify and manage operational risks and control environments across all lines of business and corporate functions. We also update the firm's policies, training and monitoring to ensure we remain in compliance when a regulatory change occurs.
Job responsibilities

  • Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
  • Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
  • Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
  • Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
  • Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
  • Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
  • Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
  • Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
  • Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs

Preferred qualifications, capabilities, and skills

  • Master's, Ph.D. or other graduate in relevant social science or design discipline (e.g., Human Computer Interaction, Cognitive Sciences, Psychology, Anthropology, Information Sciences) from a major accredited college or university
  • Understanding of quantitative methodologies including survey design and analysis (in Excel, R or equivalent)
  • Exposure to UX tools e.g., Optimal Workshop, Qualtrics, SurveyMonkey, Figma
  • Exposure to co-design, participatory design, service design and/or workshops
  • Interest or previous experience working in Financial Services or Fintech

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.