Outpatient Scheduling Specialist

1 month ago


Fort Myers, Florida, United States Lee Health Full time

Location:Orion Building -6630 Orion DriveFort Myers FL 33912

Department: Outpatient Scheduling (OPS)

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$ $20.16 / hour

Summary
  • Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
  • M-F / 8:00:00 AM to 4:30:00 PM

We are looking for an organized, dependable, practical, and driven Outpatient Scheduling Specialist to join our team. This position is very often the first point of contact with Lee Health for information and the scheduling of appointments, and/or recording of patient communication. Therefore, it requires excellent verbal and customer service skills. This role involves taking inbound calls from patients, providers and a multitude of other departments. This position plays a key role in Lee Healths success, as his/her immediate interaction with patients, impacts revenue, repeat visits and patient satisfaction. Therefore, the efficiency of getting it right the first time, while giving great customer service is an essential function of this job. The person in this role must be committed to delivering the highest quality service with an exceptional patient experience. The Outpatient Scheduling Specialist responsibilities include utilizing our practice management system to facilitate access to care through registration, scheduling and recording of patient communications for 300+ providers and/or 1500+ different procedure/appointment types. This person will handle a variety of incoming customer inquiries or requests and will use the appropriate resources to complete accurate responses. In addition to taking inbound calls from patients and offices, this position will require utilizing a work queue to make outbound calls to patients per physicians order to schedule their outpatient procedure(s). The person in this position must be comfortable in a fast-paced environment and possess the ability to prioritize, be extremely detailed, organized, and flexible. Expert understanding of all modalities, tests, and diagnosis-related scheduling procedures.

RequirementsEducational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
Preferredand/orHigh School Diploma or EquivalentRequired
Experience RequirementsMinimum Years RequiredArea of ExperienceRequired/
Preferredand/or1 YearCustomer ServiceRequired
State of Florida Licensure RequirementsLicensesRequired/
Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
Preferredand/or
Other Requirements

Medical terminology desired. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Bilingual is preferred.

US:FL:Fort Myers



  • Fort Myers, Florida, United States Aegis Therapies Full time

    Position: Outpatient Rehabilitation Specialist Employment Type: Full-time Setting: Outpatient Rehabilitation Facility Aegis Therapies, a prominent provider of rehabilitation and wellness services across the nation, is seeking an Outpatient Rehabilitation Specialist to become part of our dedicated team and enjoy the advantages of a rewarding career.Why Choose...


  • Fort Myers, Florida, United States Lee Physician Group Full time

    Welcome to Lee Physician GroupLee Physician Group is recognized for its commitment to excellence in healthcare, providing top-tier services across multiple locations in Southwest Florida. Our organization is dedicated to delivering high-quality care and has received accolades for our performance in various healthcare metrics.Position Overview:We are...


  • Fort Walton Beach, Florida, United States Outpatient Imaging Affiliates Full time

    Job Type: Part-time Position Overview:Outpatient Imaging Affiliates is in search of a dedicated, enthusiastic, and compassionate individual to become part of our dynamic, patient-centered team. If you have a passion for delivering exceptional patient care and enjoy engaging with individuals, we invite you to consider the role of a Radiologic Technologist...


  • Fort Walton Beach, Florida, United States Outpatient Imaging Affiliates Full time

    Job Type: Part-time Description: Outpatient Imaging Affiliates is in search of a dedicated, enthusiastic, and compassionate professional to become a part of our dynamic, patient-centered team. If you have a passion for patient care and enjoy engaging with individuals, we invite you to consider the role of Radiologic Technologist specializing in Mammography,...

  • Central Scheduler II

    3 months ago


    Fort Myers, Florida, United States Lee Health Full time

    Location:The Sanctuary - Regional Cancer Center -8931 Colonial Center DriveFort Myers FL 33905Department: Oncology OutpatientWork Type: Full TimeShift: Shift 1/7:30:00 AM to 5:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryThe Central Scheduler II position is responsible for providing an exceptional customer experience. Responsibilities include...


  • Fort Myers, Florida, United States Lee Health Full time

    Location:Lee Health -2776 Cleveland AveFort Myers FL 33901Department: Lee Health Solutions - non-HODWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $40.86 / hourSummaryResponsible for managing the care of a defined patient population; developing expected patient outcomes, defining appropriate resource utilization and...


  • Fort Myers, Florida, United States Higher Talents Full time

    Are you a Licensed Physical Rehabilitation Specialist looking for a role where your expertise is recognized and you are equipped with the necessary tools to deliver exceptional, tailored patient care? Do you value the importance of continuity in patient treatment?Higher Talents is collaborating with a reputable clinic seeking a full-time Physical...

  • Physical Therapist

    5 days ago


    Fort Myers, Florida, United States Higher Talents Full time

    Job OverviewHigher Talents is seeking a highly skilled Physical Therapist to join our team in an outpatient orthopedic setting. As a Physical Therapist with our company, you will have the opportunity to provide personalized patient care and work collaboratively with a dedicated team of healthcare professionals.Key ResponsibilitiesProvide high-quality...


  • Fort Myers, Florida, United States Cuerpo Talent Full time

    Job OverviewCuerpo Talent is seeking a dedicated Healthcare Operations Manager for an outpatient facility. This role is a full-time position focused on ensuring the smooth operation of the facility. The ideal candidate will possess strong organizational skills, excellent interpersonal abilities, and prior experience in managing a healthcare practice.Key...


  • Fort Myers, Florida, United States H2Health Full time

    Join the H2 Health FamilyAre you seeking a fulfilling career in rehabilitation where you can grow both personally and professionally? H2 Health is thrilled to invite you to explore opportunities within our organization.We are currently in search of a full-time Rehabilitation Specialist to become a part of our dedicated team. Our ideal candidate will possess...


  • Fort Myers, Florida, United States Integrity Placement Group Full time

    Licensed Respiratory Care SpecialistIntegrity Placement Group is dedicated to enhancing community health and well-being through exceptional care. We are currently seeking skilled Licensed Respiratory Care Specialists who are eager to contribute positively to patient outcomes. Various roles are available, including Outpatient, Inpatient, Acute, Critical Care,...


  • Fort Myers, Florida, United States Lee Health Full time

    Location:LPG Bass Bass RoadFort Myers FL 33908Department: HOD Cardiology - Bass RoadWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$ $40.86 / hourSummaryLee Physician Group is seeking an experienced RN to join their Outpatient Cardiology office on Bass Rd. In this role the RN will primarily:Triage daily patient phone...


  • Fort Myers, Florida, United States Lee Health Full time

    Job SummaryWe are seeking a highly skilled Reimbursement Specialist to join our team at Lee Health. As a Reimbursement Specialist, you will play a critical role in ensuring accurate and timely reimbursement for our patients.Key ResponsibilitiesReview and analyze medical claims to ensure accurate coding and billingIdentify and resolve billing errors and...

  • Physical Therapist

    1 day ago


    Fort Myers, Florida, United States H2Health Full time

    Job SummaryH2 Health is seeking a highly skilled Physical Therapist to join our team in an outpatient setting. As a Physical Therapist with H2 Health, you will have the opportunity to work with a diverse caseload and provide high-quality care to our patients.Key ResponsibilitiesEvaluate and treat patients with a variety of conditions and injuriesDevelop and...


  • Fort Myers, Florida, United States Allied Family Health Full time

    Allied Family Health is seeking a highly skilled and motivated Doctor of Physical Therapy (DPT) to lead and manage patient care in our outpatient physical therapy clinic. As a key member of our dedicated team, you will play a vital role in providing exceptional patient-centered care within a collaborative and supportive environment....


  • Fort Myers, Florida, United States Radiology Regional Full time

    Job Type:Full-timeDescription:We are currently seeking a dedicated Radiologic Imaging Specialist to join our esteemed team at Radiology Regional.Location:Southwest Florida - On-site (Full-Time Float)As one of the leading physician-driven diagnostic imaging providers in the region, we pride ourselves on delivering exceptional patient care for over 50 years....


  • Fort Myers, Florida, United States Lee Health Full time

    Location: Lee Health - Regional Cancer Center Department: Oncology Outpatient Work Type: Full Time Shift: Day Shift 8:00 AM to 5:30 PM Compensation: Competitive hourly rate Overview At Lee Health, we foster a supportive work environment, offering excellent colleagues, a comprehensive benefits package (including retirement matching and educational...


  • North Fort Myers, Florida, United States Operation Par Inc. Full time

    Opioid Treatment Support Specialist at Operation PAR's MAPS ProgramWe are seeking compassionate and understanding individuals to become part of our dedicated treatment team as an Opioid Treatment Support Specialist at Operation PAR's Medication Assisted Patient Services (MAPS) program. This position is crucial and fulfilling, providing an opportunity to...


  • Fort Myers, Florida, United States Lee Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Lee Health. As a Patient Access Specialist, you will play a critical role in ensuring seamless access to care for our patients.Key ResponsibilitiesUtilize our practice management system to facilitate access to care through registration, scheduling,...


  • Fort Myers, Florida, United States Insight Global Full time

    Insight Global Health is seeking a proficient Radiology Imaging Specialist to become part of a dynamic healthcare team.Key Responsibilities:Employs advanced imaging technology and equipment to generate and maintain high-quality diagnostic images.Exhibits comprehensive knowledge of human anatomy and physiology, ensuring optimal image quality.Prepares patients...